# Equipment alarm problem **URL:** \ **Category:** Ignition\ **Created:** [June 20, 2024, 12:22pm UTC](https://forum.inductiveautomation.com/t/equipment-alarm-problem/92150 "2024-06-20T12:22:26Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![lps](https://avatars.discourse-cdn.com/v4/letter/l/8797f3/32.png) [@lps](https://forum.inductiveautomation.com/u/lps)\ **Post date:** [June 20, 2024, 12:22pm UTC](https://forum.inductiveautomation.com/t/equipment-alarm-problem/92150/1 "2024-06-20T12:22:26Z")
Hello, I have a problem with a customer. The company before me configured then deleted several alarms, the problem is that the alarm is still visible in my "Alarm Status Table" and is considered active by the software, it is impossible to acknowledge it as it no longer exists. I've tried recreating the exact alarm with the same tag and then deleting it, but it doesn't work. I don't understand because when I create an alarm and then delete it, it disappears from the "Alarm Status Table" even though I delete it without acknowledging. Attached is a screen printout of my "Alarm Status Table" and the details of this alarm which no longer exists. There is also the UDT screen with the variable that is no longer alarmed. I specify that no tag differs from the UDT. Thank you for your help. Sincerely ![Alarme impossible à acquiter](https://us1.discourse-cdn.com/inductiveautomation/original/3X/8/b/8bf024d7367ef9a0b7597cc15b0870d7e4de291f.jpeg) ![No Alarm](https://us1.discourse-cdn.com/inductiveautomation/original/3X/6/3/635407f1b65fba439078e408b3c4ff30ef00f41c.png) ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [June 20, 2024, 1:49pm UTC](https://forum.inductiveautomation.com/t/equipment-alarm-problem/92150/2 "2024-06-20T13:49:11Z")
There's a ~~SQLite~~ file in the install folder that Ignition uses to retain active alarms through a shutdown/restart cycle. I don't recall the name, but it should be obvious (under `data/`, IIRC). Anyways, you need to shut down your gateway, delete that file (or rename it if paranoid), and then start back up. ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [June 20, 2024, 3:26pm UTC](https://forum.inductiveautomation.com/t/equipment-alarm-problem/92150/3 "2024-06-20T15:26:56Z")
It's going to be a filed named `.alarms_SomeLongTimestamp`. And it's raw Java serialized data 👎 ---
**Author:** ![lps](https://avatars.discourse-cdn.com/v4/letter/l/8797f3/32.png) [@lps](https://forum.inductiveautomation.com/u/lps)\ **Post date:** [July 3, 2024, 8:06am UTC](https://forum.inductiveautomation.com/t/equipment-alarm-problem/92150/4 "2024-07-03T08:06:11Z")
Hey , I went back to my client, I did not find the file you are talking about. ![alarme](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/9/d9bee54a0fe8d6309f3aa1da54cd322b5624220d.jpeg) ---
**Author:** ![lps](https://avatars.discourse-cdn.com/v4/letter/l/8797f3/32.png) [@lps](https://forum.inductiveautomation.com/u/lps)\ **Post date:** [July 15, 2024, 1:22pm UTC](https://forum.inductiveautomation.com/t/equipment-alarm-problem/92150/5 "2024-07-15T13:22:54Z")
> [@pturmel](#): > > There's a ~~SQLite~~ file in the install folder that Ignition uses to retain active alarms through a shutdown/restart cycle. I don't recall the name, but it should be obvious (under `data/`, IIRC). Anyways, you need to shut down your gateway, delete that file (or rename it if paranoid), and then start back u ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/7/4/7466386466812d8bb8cf71b3d528c36a49e44c22.png) Hello, is this file? Thanks for your feedback ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [July 15, 2024, 1:49pm UTC](https://forum.inductiveautomation.com/t/equipment-alarm-problem/92150/6 "2024-07-15T13:49:33Z")
Yes. ---
**Author:** ![lps](https://avatars.discourse-cdn.com/v4/letter/l/8797f3/32.png) [@lps](https://forum.inductiveautomation.com/u/lps)\ **Post date:** [July 19, 2024, 6:39am UTC](https://forum.inductiveautomation.com/t/equipment-alarm-problem/92150/7 "2024-07-19T06:39:17Z")
hello, It worked, thank you for your help