# Error adding user

**URL:** <https://forum.inductiveautomation.com/t/error-adding-user/8938>\
**Category:** Ignition\
**Created:** [August 21, 2014, 11:22am UTC](https://forum.inductiveautomation.com/t/error-adding-user/8938 "2014-08-21T11:22:23Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![HALW80](https://avatars.discourse-cdn.com/v4/letter/h/47e85d/32.png) [@HALW80](https://forum.inductiveautomation.com/u/HALW80)\
**Post date:** [August 21, 2014, 11:22am UTC](https://forum.inductiveautomation.com/t/error-adding-user/8938/1 "2014-08-21T11:22:23Z")

</div>

I am getting the following error when I go to add a new user

 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/6/6adf03abc8919b0cc1cfc3bd1e78b95c52f6ef6c.jpg)  
  
 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/2/28322fc0234b786069a22abc48e7c21a610a5985.jpg)

---

<div class="post-metadata">

**Author:** ![Luke.Stone](https://avatars.discourse-cdn.com/v4/letter/l/5fc32e/32.png) [@Luke.Stone](https://forum.inductiveautomation.com/u/Luke.Stone)\
**Post date:** [August 25, 2014, 6:59pm UTC](https://forum.inductiveautomation.com/t/error-adding-user/8938/2 "2014-08-25T18:59:21Z")

</div>

Try following the instructions in Colby’s post about this error:

[inductiveautomation.com/forum/v … =25&t=5920](https://inductiveautomation.com/forum/viewtopic.php?f=25&t=5920)