# Error creating activation request - cannot get system ID **URL:** \ **Category:** Ignition\ **Created:** [September 26, 2013, 9:47am UTC](https://forum.inductiveautomation.com/t/error-creating-activation-request-cannot-get-system-id/7327 "2013-09-26T09:47:13Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![pgylbert](https://avatars.discourse-cdn.com/v4/letter/p/a88e4f/32.png) [@pgylbert](https://forum.inductiveautomation.com/u/pgylbert)\ **Post date:** [September 26, 2013, 9:47am UTC](https://forum.inductiveautomation.com/t/error-creating-activation-request-cannot-get-system-id/7327/1 "2013-09-26T09:47:13Z")
I am having an issue which seems minor enough, however, it stops me to use Ignition completely… Please advise what I can do. When I try to activate my Ignition 7.6.2 (b2368) 64-bit on CentOS, using my CD Key, I get the error message “Activation Error Details: Error creating ActivationRequest”. The server has no Internet access, I need to do offline activation. In the wrapper.log I see errors like: INFO [SystemInfo] [14:06:03,610]: os.name=“linux”, os.arch=“i386”. INFO [SystemInfo] [14:06:03,610]: Validating native library “ignition-x86”… WARN [SystemInfo] [14:06:03,610]: Could not validate native library. INFO [SystemInfo] [14:06:03,611]: Native library “ignition-x86” could not be loaded, will try another if available ERROR [EnterCDKeyPage] [14:06:03,611]: Error creating ActivationRequest. java.lang.Exception: Native library was not successfully loaded, cannot get system ID. I cannot find a file on the server with the name ignition-x86, also looks strange since this is a 64-bit system… A re-install did not fix the problem. [attachment=0]wrapper.log[/attachment] ---
**Author:** ![pgylbert](https://avatars.discourse-cdn.com/v4/letter/p/a88e4f/32.png) [@pgylbert](https://forum.inductiveautomation.com/u/pgylbert)\ **Post date:** [September 26, 2013, 11:30am UTC](https://forum.inductiveautomation.com/t/error-creating-activation-request-cannot-get-system-id/7327/2 "2013-09-26T11:30:05Z")
I think I found the problem… It seems that I only have 32-bit Java VM installed on the server. So I have CentOS 64 bit, Java 32 bit and Ignition 64 bit, which does not seem to be the perfect combination. I need to get back to the server administrator and get 64-bit Java installed, then will try again. I would be happy to see a confirmation that I am going to the right direction… ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [September 26, 2013, 2:59pm UTC](https://forum.inductiveautomation.com/t/error-creating-activation-request-cannot-get-system-id/7327/3 "2013-09-26T14:59:09Z")
You’re on the right track. The 64-bit Ignition binaries need 64-bit Java.