# Error executing redundant state sync. Provider=tagstore-System

**URL:** <https://forum.inductiveautomation.com/t/error-executing-redundant-state-sync-provider-tagstore-system/55800>\
**Category:** Ignition\
**Created:** [February 6, 2022, 9:11pm UTC](https://forum.inductiveautomation.com/t/error-executing-redundant-state-sync-provider-tagstore-system/55800 "2022-02-06T21:11:28Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![n099y](https://avatars.discourse-cdn.com/v4/letter/n/258eb7/32.png) [@n099y](https://forum.inductiveautomation.com/u/n099y)\
**Post date:** [February 6, 2022, 9:11pm UTC](https://forum.inductiveautomation.com/t/error-executing-redundant-state-sync-provider-tagstore-system/55800/1 "2022-02-06T21:11:28Z")

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Hi I have the following appearing in the logs over and over really fast.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/8/58a228555eee28c2d388292e5fdb91a8c3fe50fe.png)

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [February 6, 2022, 10:36pm UTC](https://forum.inductiveautomation.com/t/error-executing-redundant-state-sync-provider-tagstore-system/55800/2 "2022-02-06T22:36:46Z")

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Did you change your setup while your backup server was disconnected? Module updates? Other version updates?

(What Ignition version is this?)

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**Author:** ![n099y](https://avatars.discourse-cdn.com/v4/letter/n/258eb7/32.png) [@n099y](https://forum.inductiveautomation.com/u/n099y)\
**Post date:** [February 6, 2022, 11:41pm UTC](https://forum.inductiveautomation.com/t/error-executing-redundant-state-sync-provider-tagstore-system/55800/3 "2022-02-06T23:41:31Z")

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Its running 8.1.13

I haven’t done anything new after upgrading the server a while ago. I tried to hunt down on forums someone with the same issue with no luck.

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**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [February 7, 2022, 4:18pm UTC](https://forum.inductiveautomation.com/t/error-executing-redundant-state-sync-provider-tagstore-system/55800/4 "2022-02-07T16:18:22Z")

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You need to contact support ([support.inductiveautomation.com](http://support.inductiveautomation.com)). This is a bug in Ignition, and they can help you with next steps to take.

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<div class="post-metadata">

**Author:** ![n099y](https://avatars.discourse-cdn.com/v4/letter/n/258eb7/32.png) [@n099y](https://forum.inductiveautomation.com/u/n099y)\
**Post date:** [February 7, 2022, 10:39pm UTC](https://forum.inductiveautomation.com/t/error-executing-redundant-state-sync-provider-tagstore-system/55800/5 "2022-02-07T22:39:22Z")

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I ended up forcing the backup to resync and the errors stopped.

I will contact them if it happens again.

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**Author:** ![mhicks1](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mhicks1/32/14121_2.png) [@mhicks1](https://forum.inductiveautomation.com/u/mhicks1)\
**Post date:** [November 22, 2024, 3:30pm UTC](https://forum.inductiveautomation.com/t/error-executing-redundant-state-sync-provider-tagstore-system/55800/6 "2024-11-22T15:30:40Z")

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Hello, We are trying to add redundancy to our main gateway running Version 8.1.20 and are receiving similar errors as below. Is this also part of the bug that you had mentioned in this thread previously? Any help will be much appreciated..

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/2/5206bb27dd9c9d6549f710698004dffa5d36a3ac.png)

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**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [November 22, 2024, 4:13pm UTC](https://forum.inductiveautomation.com/t/error-executing-redundant-state-sync-provider-tagstore-system/55800/7 "2024-11-22T16:13:07Z")

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No, the inner error there is a socket timeout, indicating some networking problem outside of Ignition between the two gateways.