# Error Icon In Tags Folder

**URL:** <https://forum.inductiveautomation.com/t/error-icon-in-tags-folder/52454>\
**Category:** Ignition\
**Created:** [October 28, 2021, 2:09pm UTC](https://forum.inductiveautomation.com/t/error-icon-in-tags-folder/52454 "2021-10-28T14:09:45Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![tzbh1234](https://avatars.discourse-cdn.com/v4/letter/t/c67d28/32.png) [@tzbh1234](https://forum.inductiveautomation.com/u/tzbh1234)\
**Post date:** [October 28, 2021, 2:09pm UTC](https://forum.inductiveautomation.com/t/error-icon-in-tags-folder/52454/1 "2021-10-28T14:09:45Z")

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Hi,  
Ignition 7.9.11, I had a lot of tags in the project and suddenly when I open the last project backup I see an Error icon in the tags folder.  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/2/526565fca2ab5b0a7e4bd8cddee7076afc3a7f56.png)

How to fix it ?

Thanks.

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [October 28, 2021, 2:12pm UTC](https://forum.inductiveautomation.com/t/error-icon-in-tags-folder/52454/2 "2021-10-28T14:12:46Z")

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Project backups don’t contain tags. Tags are global–not belonging to any project–so you need a gateway backup. Or an export of just the tags from the designer to import in the new server.

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<div class="post-metadata">

**Author:** ![tzbh1234](https://avatars.discourse-cdn.com/v4/letter/t/c67d28/32.png) [@tzbh1234](https://forum.inductiveautomation.com/u/tzbh1234)\
**Post date:** [October 28, 2021, 2:18pm UTC](https://forum.inductiveautomation.com/t/error-icon-in-tags-folder/52454/3 "2021-10-28T14:18:27Z")

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I meant a gateway backup, thanks.  
I changed the name of the server before few days

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/0/f/0f243845c9e4c69083f887a6e95a426e54879298.png)

Is it related ?

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**Author:** ![victordcq](https://avatars.discourse-cdn.com/v4/letter/v/f6c823/32.png) [@victordcq](https://forum.inductiveautomation.com/u/victordcq)\
**Post date:** [October 28, 2021, 2:19pm UTC](https://forum.inductiveautomation.com/t/error-icon-in-tags-folder/52454/4 "2021-10-28T14:19:17Z")

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most likely xd  
ive had this happen to, but it was jsut a new folder i made to do some tests… so if i deleted the folder everythign went fine again. it had nothign rly imporant in it. I did kinda forget why i was doing the tests tho xD or what i found out that caused the error xd  
I believe restarting the gateway reseted the tags to the previous good state for me. you will have to find out why somethign went bad tho.

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<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [October 28, 2021, 3:24pm UTC](https://forum.inductiveautomation.com/t/error-icon-in-tags-folder/52454/5 "2021-10-28T15:24:31Z")

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Go look at the status for your default tag provider.

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<div class="post-metadata">

**Author:** ![tzbh1234](https://avatars.discourse-cdn.com/v4/letter/t/c67d28/32.png) [@tzbh1234](https://forum.inductiveautomation.com/u/tzbh1234)\
**Post date:** [October 31, 2021, 11:33am UTC](https://forum.inductiveautomation.com/t/error-icon-in-tags-folder/52454/6 "2021-10-31T11:33:35Z")

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![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/6/d/6df12e48307b22baaa5c5d801d2a44a8313ac679.png)

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<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [October 31, 2021, 1:43pm UTC](https://forum.inductiveautomation.com/t/error-icon-in-tags-folder/52454/7 "2021-10-31T13:43:29Z")

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Let me clarify: What is the default tag provider _in that project_? (There is no default at the gateway level, even if only one is present.)
