# Error in RemoteTagProvider

**URL:** <https://forum.inductiveautomation.com/t/error-in-remotetagprovider/12753>\
**Category:** Ignition\
**Created:** [March 6, 2017, 1:34pm UTC](https://forum.inductiveautomation.com/t/error-in-remotetagprovider/12753 "2017-03-06T13:34:15Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![flondra](https://avatars.discourse-cdn.com/v4/letter/f/977dab/32.png) [@flondra](https://forum.inductiveautomation.com/u/flondra)\
**Post date:** [March 6, 2017, 1:34pm UTC](https://forum.inductiveautomation.com/t/error-in-remotetagprovider/12753/1 "2017-03-06T13:34:15Z")

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Hi,

I connected a OPC-DA COM and my conection faulted(this is not a problem) but when I restarted Ignition,Ignition faulted and it does not run .  
I send the problem:

INFO | jvm 2 | 2017/03/06 09:45:11 | E [SRContext] [12:45:11]: Error during context startup.  
INFO | jvm 2 | 2017/03/06 09:45:11 | java.lang.NullPointerException: null  
INFO | jvm 2 | 2017/03/06 09:45:11 | at java.util.concurrent.ConcurrentHashMap.computeIfAbsent(Unknown Source)  
INFO | jvm 2 | 2017/03/06 09:45:11 | at com.inductiveautomation.metro.impl.services.ServiceManagerImpl.getService(ServiceManagerImpl.java:191)  
INFO | jvm 2 | 2017/03/06 09:45:11 | at com.inductiveautomation.ignition.gateway.sqltags.distributed.client.RemoteTagProvider.startup(RemoteTagProvider.java:173)  
INFO | jvm 2 | 2017/03/06 09:45:11 | at com.inductiveautomation.ignition.gateway.sqltags.SQLTagsManagerImpl.startup(SQLTagsManagerImpl.java:217)  
INFO | jvm 2 | 2017/03/06 09:45:11 | at com.inductiveautomation.ignition.gateway.SRContext.startupInternal(SRContext.java:1314)  
INFO | jvm 2 | 2017/03/06 09:45:11 | at com.inductiveautomation.ignition.gateway.redundancy.RedundancyManagerImpl.startup(RedundancyManagerImpl.java:233)  
INFO | jvm 2 | 2017/03/06 09:45:11 | at com.inductiveautomation.ignition.gateway.SRContext.asyncInit(SRContext.java:1027)  
INFO | jvm 2 | 2017/03/06 09:45:11 | at com.inductiveautomation.ignition.gateway.SRContext.access$300(SRContext.java:277)  
INFO | jvm 2 | 2017/03/06 09:45:11 | at com.inductiveautomation.ignition.gateway.SRContext$2.run(SRContext.java:741)  
INFO | jvm 2 | 2017/03/06 09:45:11 | at com.inductiveautomation.ignition.common.execution.impl.BasicExecutionEngine$ThrowableCatchingRunnable.run(BasicExecutionEngine.java:546)  
INFO | jvm 2 | 2017/03/06 09:45:11 | at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)  
INFO | jvm 2 | 2017/03/06 09:45:11 | at java.util.concurrent.FutureTask.run(Unknown Source)  
INFO | jvm 2 | 2017/03/06 09:45:11 | at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(Unknown Source)  
INFO | jvm 2 | 2017/03/06 09:45:11 | at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)  
INFO | jvm 2 | 2017/03/06 09:45:11 | at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)  
INFO | jvm 2 | 2017/03/06 09:45:11 | at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)  
INFO | jvm 2 | 2017/03/06 09:45:11 | at java.lang.Thread.run(Unknown Source)

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [March 6, 2017, 9:48pm UTC](https://forum.inductiveautomation.com/t/error-in-remotetagprovider/12753/2 "2017-03-06T21:48:41Z")

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What version of Ignition are you using? Can you upload the full log export (either the logs.bin.gz file if you’re on 7.8 or below, or the system\_logs\_date.idb file if on 7.9+?