# Error Launching Client and Designer on New PC **URL:** \ **Category:** Ignition\ **Created:** [August 20, 2012, 9:42am UTC](https://forum.inductiveautomation.com/t/error-launching-client-and-designer-on-new-pc/5032 "2012-08-20T09:42:18Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![peadair](https://avatars.discourse-cdn.com/v4/letter/p/da6949/32.png) [@peadair](https://forum.inductiveautomation.com/u/peadair)\ **Post date:** [August 20, 2012, 9:42am UTC](https://forum.inductiveautomation.com/t/error-launching-client-and-designer-on-new-pc/5032/1 "2012-08-20T09:42:18Z")
I am getting an error message come up on a new PC when trying to launch a project Client. I have tried another project client on the PC and am able to launch that project. I have turned off all firewall settings on the PC, I have cleared the cache and relaunched the project again, I have deleted the temporary files on the internet settings on the Java Control Panel. The error that keeps appearing is attached. ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/0/0e1369e086c212af724ddb77d648200becf81d77.png) ---
**Author:** ![Michael.Stofan](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/michael.stofan/32/3342_2.png) [@Michael.Stofan](https://forum.inductiveautomation.com/u/Michael.Stofan)\ **Post date:** [August 20, 2012, 3:18pm UTC](https://forum.inductiveautomation.com/t/error-launching-client-and-designer-on-new-pc/5032/2 "2012-08-20T15:18:10Z")
What version of Ignition are you running? Also, what version of Java is running on the affected client? On the client computer there is a folder in your user’s home directory call ‘.ignition’. If you look around in there, you should find a ‘launch-error\_TIMESTAMP.txt’ file or something similar. See if that says anything useful. You can also try deleting the .ignition folder entirely, and that might solve your problem as well.