# Error Launching Vision Client Launcher

**URL:** <https://forum.inductiveautomation.com/t/error-launching-vision-client-launcher/67493>\
**Category:** Ignition\
**Tags:** ignition80, vision\
**Created:** [December 12, 2022, 12:20pm UTC](https://forum.inductiveautomation.com/t/error-launching-vision-client-launcher/67493 "2022-12-12T12:20:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Sri\_Haran](https://avatars.discourse-cdn.com/v4/letter/s/c77e96/32.png) [@Sri\_Haran](https://forum.inductiveautomation.com/u/Sri_Haran)\
**Post date:** [December 12, 2022, 12:20pm UTC](https://forum.inductiveautomation.com/t/error-launching-vision-client-launcher/67493/1 "2022-12-12T12:20:22Z")

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Hi all,  
I'm getting error while opening the vision client launcher as follow,Can anyone help me in resolving the issue

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/b/3/b380c082fba896795e1944327b633c1222362a67.png)

**System specification:**  
OS: Windows 10  
Ignition Version : 8.1.22  
Thanks in Advance!

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [December 12, 2022, 4:15pm UTC](https://forum.inductiveautomation.com/t/error-launching-vision-client-launcher/67493/2 "2022-12-12T16:15:03Z")

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You should contact support ([https://support.inductiveautomation.com](https://support.inductiveautomation.com)). This will be much easier with a live support agent. This forum isn't an official support venue.

That said, what I would do next is copy the launch command from the client launcher's logs (probably in `%USERPROFILE%/.ignition` somewhere) and run it in a command prompt/terminal window. That will allow you to capture the full error message, which may help identify a workaround or the Ignition bug present.

You also tagged this post as `ignition80`; if you are in fact using Ignition 8.0 and not 8.1, I would _highly_ recommend updating, as you're on an unsupported, non-LTS version that's several years out of date. It's extremely plausible this is a bug that's been fixed in a later Ignition version.