# 'Error loading remote tag' when using system.tag.editAlarmConfig)

**URL:** <https://forum.inductiveautomation.com/t/error-loading-remote-tag-when-using-system-tag-editalarmconfig/25311>\
**Category:** Ignition\
**Created:** [May 24, 2019, 8:17pm UTC](https://forum.inductiveautomation.com/t/error-loading-remote-tag-when-using-system-tag-editalarmconfig/25311 "2019-05-24T20:17:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![mrogers](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mrogers/32/4110_2.png) [@mrogers](https://forum.inductiveautomation.com/u/mrogers)\
**Post date:** [May 24, 2019, 8:17pm UTC](https://forum.inductiveautomation.com/t/error-loading-remote-tag-when-using-system-tag-editalarmconfig/25311/1 "2019-05-24T20:17:43Z")

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I’m having an error using the editAlarmConfig function and I’m not sure why. Here’s some example code:

```auto
alarmName = 'Alarm'
config = {alarmName: [['activePipeline', 'Value', 'myPipeline']]}
system.tag.editAlarmConfig([p], config)

```

I get this error: 'com.inductiveautomation.ignition.client.gateway\_interface.GatewayException: com.inductiveautomation.ignition.client.gateway\_interface.GatewayException: Error loading remote tag.  
’

The provider its pointed at is on a different gateway, but we usually don’t have any trouble accessing it and editing tags from the gateway I’m running this on, we do it all the time.

Not sure what’s going on here, anyone have any ideas?

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<div class="post-metadata">

**Author:** ![JGJohnson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jgjohnson/32/29582_2.png) [@JGJohnson](https://forum.inductiveautomation.com/u/JGJohnson)\
**Post date:** [April 9, 2020, 12:54am UTC](https://forum.inductiveautomation.com/t/error-loading-remote-tag-when-using-system-tag-editalarmconfig/25311/2 "2020-04-09T00:54:23Z")

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Did you ever resolve this? I’m running into the same problem.

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<div class="post-metadata">

**Author:** ![mrogers](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mrogers/32/4110_2.png) [@mrogers](https://forum.inductiveautomation.com/u/mrogers)\
**Post date:** [April 21, 2020, 5:14pm UTC](https://forum.inductiveautomation.com/t/error-loading-remote-tag-when-using-system-tag-editalarmconfig/25311/3 "2020-04-21T17:14:38Z")

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Nope. Luckily its not an actual error popup, but its definitely obnoxious in logs.