# \[Error\] OPC Connection fault at first startup

**URL:** <https://forum.inductiveautomation.com/t/error-opc-connection-fault-at-first-startup/17473>\
**Category:** Ignition\
**Tags:** ignition79\
**Created:** [March 23, 2018, 8:32am UTC](https://forum.inductiveautomation.com/t/error-opc-connection-fault-at-first-startup/17473 "2018-03-23T08:32:42Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![n.meluccio](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/n.meluccio/32/4858_2.png) [@n.meluccio](https://forum.inductiveautomation.com/u/n.meluccio)\
**Post date:** [March 23, 2018, 8:32am UTC](https://forum.inductiveautomation.com/t/error-opc-connection-fault-at-first-startup/17473/1 "2018-03-23T08:32:42Z")

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Hello again, Sirs.

I’m facing, again, with a problem: the OPC Connection.

At the first start of the PC, sometimes, the OPC connections returns a fault. If we restart the PC, or if we restart the gateway from the utility, it starts to work normally.

We’re using Windows 10 IOT (if can help).

Here are some pics of the error.

 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/3/3e06451392619ef41d4d5662cdb396fdea46c597.jpg)à  
 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/f/fe6b3b94ce4b14f5143849e2209f2729afbb6016.jpg)  
 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/1/1ceca039e169dd79501fde67df4af5a75174f873.jpg)

Thanks, again.  
N.

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 23, 2018, 12:02pm UTC](https://forum.inductiveautomation.com/t/error-opc-connection-fault-at-first-startup/17473/2 "2018-03-23T12:02:38Z")

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Is that the local/loopback OPC UA connection or a connection to a remote server?

Can you call support and provide them with your log export? Letting them take a look _while_ the connection was faulted would also be helpful.

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<div class="post-metadata">

**Author:** ![n.meluccio](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/n.meluccio/32/4858_2.png) [@n.meluccio](https://forum.inductiveautomation.com/u/n.meluccio)\
**Post date:** [March 23, 2018, 12:38pm UTC](https://forum.inductiveautomation.com/t/error-opc-connection-fault-at-first-startup/17473/3 "2018-03-23T12:38:06Z")

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Hi Kevin,  
it’s the local OPC UA connection (the default from ignition).

I’ve tried to write to the support 5 days ago, for another issue, but i didn’t receive an answer.

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 23, 2018, 3:18pm UTC](https://forum.inductiveautomation.com/t/error-opc-connection-fault-at-first-startup/17473/4 "2018-03-23T15:18:36Z")

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They may have a high volume of emails and calls. Calls always take priority, so if you can call in you’ll get more immediate attention.