# Error refreshing redundant route

**URL:** <https://forum.inductiveautomation.com/t/error-refreshing-redundant-route/18082>\
**Category:** Ignition\
**Created:** [May 17, 2018, 8:18pm UTC](https://forum.inductiveautomation.com/t/error-refreshing-redundant-route/18082 "2018-05-17T20:18:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![lujackso](https://avatars.discourse-cdn.com/v4/letter/l/ed655f/32.png) [@lujackso](https://forum.inductiveautomation.com/u/lujackso)\
**Post date:** [May 17, 2018, 8:18pm UTC](https://forum.inductiveautomation.com/t/error-refreshing-redundant-route/18082/1 "2018-05-17T20:18:49Z")

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Before lunch I rebooted a gateway and when it came back it had a redundant route error. Not sure why or how. Also the enterprise controller shows not connected. If I look at the logs on the other end it just shows it disconnect. Would appreciate any pointers for where to look? This is a hub and spoke setup and compared this spoke with others and found no differences than this error. Any ideas?

Thanks

Luke

 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/a/a7e0972da382e28332eed85607150e908b0b3104.png)

ERROR 3:08:17 PM Routing Error refreshing redundant route.

java.lang.reflect.UndeclaredThrowableException  
at com.sun.proxy.$Proxy22.getActivityLevel(Unknown Source)  
at com.inductiveautomation.metro.impl.RoutingManager$RedundantServer.lambda$refresh$11(RoutingManager.java:626)  
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)  
at java.util.concurrent.FutureTask.run(Unknown Source)  
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)  
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)  
at java.lang.Thread.run(Unknown Source)  
Caused by: com.inductiveautomation.metro.api.ex.TimeoutExpiredException  
at com.inductiveautomation.metro.impl.queues.StandardQueue.processTimeouts(StandardQueue.java:190)  
at com.inductiveautomation.metro.impl.queues.StandardQueue.lambda$maybeScheduleTimeoutChecker$42(StandardQueue.java:172)  
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)  
at java.util.concurrent.FutureTask.run(Unknown Source)  
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(Unknown Source)  
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)  
… 3 more

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<div class="post-metadata">

**Author:** ![lujackso](https://avatars.discourse-cdn.com/v4/letter/l/ed655f/32.png) [@lujackso](https://forum.inductiveautomation.com/u/lujackso)\
**Post date:** [May 17, 2018, 8:27pm UTC](https://forum.inductiveautomation.com/t/error-refreshing-redundant-route/18082/2 "2018-05-17T20:27:07Z")

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This is the error on the other side.

Luke

 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/7/7efa9ec89c55b904ddd3ad1426b664a6a6f9ec7a.png)