# Error Reporting SSL Email

**URL:** <https://forum.inductiveautomation.com/t/error-reporting-ssl-email/34307>\
**Category:** Ignition\
**Created:** [April 29, 2020, 3:07pm UTC](https://forum.inductiveautomation.com/t/error-reporting-ssl-email/34307 "2020-04-29T15:07:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ryanjmclaughlin](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ryanjmclaughlin/32/4318_2.png) [@ryanjmclaughlin](https://forum.inductiveautomation.com/u/ryanjmclaughlin)\
**Post date:** [April 29, 2020, 3:07pm UTC](https://forum.inductiveautomation.com/t/error-reporting-ssl-email/34307/1 "2020-04-29T15:07:06Z")

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Is there a way to force SSL/Auth for the error reporting emails?

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/f/f55589dbac00b7b97be7d1541a06ddd9fd3e3747.png)

Trying to send email using an account on Office 365, but get the below error:

```auto
Exception: <HTML>Problem reporting error. (Your Gateway must have internet access for error reporting)<BR>Unable to email error report.
	caused by com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [MN2PR16CA0030.namprd16.prod.outlook.com]

Ignition v(Dev Version)
Java: Azul Systems, Inc. 11.0.6

```

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<div class="post-metadata">

**Author:** ![erik.forsgren](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/erik.forsgren/32/14156_2.png) [@erik.forsgren](https://forum.inductiveautomation.com/u/erik.forsgren)\
**Post date:** [May 13, 2020, 12:43pm UTC](https://forum.inductiveautomation.com/t/error-reporting-ssl-email/34307/2 "2020-05-13T12:43:40Z")

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Hi,  
I have the same issue.  
Have you found a solution for it?

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [May 13, 2020, 3:46pm UTC](https://forum.inductiveautomation.com/t/error-reporting-ssl-email/34307/3 "2020-05-13T15:46:16Z")

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No, it’s not possible currently to do this. Eventually we have plans to migrate error reporting (and all other ‘legacy’ email paths) to require SMTP configuration, but no timeline on that.

As a workaround, you could set up a local-to-the-gateway SMTP server that would ‘relay’ your outbound message to a secured SMTP server for your actual organization.

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<div class="post-metadata">

**Author:** ![mweber1](https://avatars.discourse-cdn.com/v4/letter/m/e79b87/32.png) [@mweber1](https://forum.inductiveautomation.com/u/mweber1)\
**Post date:** [June 26, 2024, 7:29pm UTC](https://forum.inductiveautomation.com/t/error-reporting-ssl-email/34307/4 "2024-06-26T19:29:55Z")

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Are there still plans to add more configuration options (e.g. port, ssl) or migrate to using a profile for Error Reporting in the works?