# Error retrieving tag property model **URL:** \ **Category:** Ignition\ **Tags:** ignition80\ **Created:** [January 2, 2022, 5:07am UTC](https://forum.inductiveautomation.com/t/error-retrieving-tag-property-model/54581 "2022-01-02T05:07:01Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Akrit\_Acharya](https://avatars.discourse-cdn.com/v4/letter/a/f4b2a3/32.png) [@Akrit\_Acharya](https://forum.inductiveautomation.com/u/Akrit_Acharya)\ **Post date:** [January 2, 2022, 5:07am UTC](https://forum.inductiveautomation.com/t/error-retrieving-tag-property-model/54581/1 "2022-01-02T05:07:01Z")
I got an error while adding tag to the designer. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/6/5/65025b389b171b7095e9275474bc6576c9f2aff8.png) ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/4/54b7fe9af11c8a37817fbfa914c6f02c3322d1e8.png) ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [January 2, 2022, 1:53pm UTC](https://forum.inductiveautomation.com/t/error-retrieving-tag-property-model/54581/2 "2022-01-02T13:53:37Z")
Look in the gateway to see if there’s a more detailed error to go with that. ---
**Author:** ![Akrit\_Acharya](https://avatars.discourse-cdn.com/v4/letter/a/f4b2a3/32.png) [@Akrit\_Acharya](https://forum.inductiveautomation.com/u/Akrit_Acharya)\ **Post date:** [January 3, 2022, 2:40am UTC](https://forum.inductiveautomation.com/t/error-retrieving-tag-property-model/54581/3 "2022-01-03T02:40:41Z")
I could only get this one. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/c/f/cfb3ba946429f6d7d66d5eb02be124852c98a2ed.png) ---
**Author:** ![jespinmartin1](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jespinmartin1/32/57175_2.png) [@jespinmartin1](https://forum.inductiveautomation.com/u/jespinmartin1)\ **Post date:** [January 3, 2022, 2:43am UTC](https://forum.inductiveautomation.com/t/error-retrieving-tag-property-model/54581/4 "2022-01-03T02:43:22Z")
Nothing in Logs page, are you sure? ---
**Author:** ![Akrit\_Acharya](https://avatars.discourse-cdn.com/v4/letter/a/f4b2a3/32.png) [@Akrit\_Acharya](https://forum.inductiveautomation.com/u/Akrit_Acharya)\ **Post date:** [January 3, 2022, 3:29am UTC](https://forum.inductiveautomation.com/t/error-retrieving-tag-property-model/54581/5 "2022-01-03T03:29:18Z")
I could see Tag Provider Stopped but not sure what the issue with. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/7/3/73dd44246f0182b2fe013d543b20ad872a5c7e16.png) ---
**Author:** ![Akrit\_Acharya](https://avatars.discourse-cdn.com/v4/letter/a/f4b2a3/32.png) [@Akrit\_Acharya](https://forum.inductiveautomation.com/u/Akrit_Acharya)\ **Post date:** [January 3, 2022, 3:46am UTC](https://forum.inductiveautomation.com/t/error-retrieving-tag-property-model/54581/6 "2022-01-03T03:46:30Z")
Is it due to the difference in the version of the designer. This one is for the running Ignition. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/7/5/7597edc228671d296b464beb4c0d4f0893132ef4.png) This one is for the Ignition that has the error. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/8/c/8c2f2da22db0dc1d341b2b734b0ae821044abb9c.png) ---
**Author:** ![jespinmartin1](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jespinmartin1/32/57175_2.png) [@jespinmartin1](https://forum.inductiveautomation.com/u/jespinmartin1)\ **Post date:** [January 3, 2022, 3:55am UTC](https://forum.inductiveautomation.com/t/error-retrieving-tag-property-model/54581/7 "2022-01-03T03:55:34Z")
Your designer probably had the provider in view and trying to add a tag for a none existing provider retrieves the exception. ---
**Author:** ![Akrit\_Acharya](https://avatars.discourse-cdn.com/v4/letter/a/f4b2a3/32.png) [@Akrit\_Acharya](https://forum.inductiveautomation.com/u/Akrit_Acharya)\ **Post date:** [January 3, 2022, 4:23am UTC](https://forum.inductiveautomation.com/t/error-retrieving-tag-property-model/54581/8 "2022-01-03T04:23:56Z")
I do not have any other Tag Providers Configured. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/6/2/6294ddb2b246fe1a58729887470d7da02fe5324b.png) ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/7/57359f2f85a770afa2177a638f177086582fa4f3.png) ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [January 3, 2022, 1:12pm UTC](https://forum.inductiveautomation.com/t/error-retrieving-tag-property-model/54581/9 "2022-01-03T13:12:46Z")
Your screenshot suggests a corrupted internal database with that “newProvider”. You’ll need help from support to clean it up. ---
**Author:** ![Srinadh\_Bhrugubanda](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@Srinadh\_Bhrugubanda](https://forum.inductiveautomation.com/u/Srinadh_Bhrugubanda)\ **Post date:** [October 5, 2022, 7:30am UTC](https://forum.inductiveautomation.com/t/error-retrieving-tag-property-model/54581/10 "2022-10-05T07:30:48Z")
Hi Akrit, I have same issue. did you end up fixing it? any information about it would be a great help. Thanks.