# Error Updating Gateway User Roles **URL:** \ **Category:** Ignition\ **Tags:** perspective\ **Created:** [January 20, 2025, 5:01am UTC](https://forum.inductiveautomation.com/t/error-updating-gateway-user-roles/101092 "2025-01-20T05:01:55Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![KAVINAYA\_L](https://avatars.discourse-cdn.com/v4/letter/k/ce73a5/32.png) [@KAVINAYA\_L](https://forum.inductiveautomation.com/u/KAVINAYA_L)\ **Post date:** [January 20, 2025, 5:01am UTC](https://forum.inductiveautomation.com/t/error-updating-gateway-user-roles/101092/1 "2025-01-20T05:01:55Z")
Hi team, I'm currently encountering an issue while updating user roles on the Ignition Gateway. This error occurs during the update process of gateway user roles, especially when handling a large number of records. The system throws the following error message: `#### -ERROR [SS 254341.ClusterSession]_Transaction has unflushed updated records. This is normally caused by an unrelated Exception throwing to the finally block in which case ignore this message. But if no other exception then a commit() probably missing.` Thanks in advance ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [January 20, 2025, 12:34pm UTC](https://forum.inductiveautomation.com/t/error-updating-gateway-user-roles/101092/2 "2025-01-20T12:34:15Z")
Sounds like a bug that should be reported to IA. (To IA support--this forum is not support.) ---
**Author:** ![KAVINAYA\_L](https://avatars.discourse-cdn.com/v4/letter/k/ce73a5/32.png) [@KAVINAYA\_L](https://forum.inductiveautomation.com/u/KAVINAYA_L)\ **Post date:** [January 21, 2025, 4:07am UTC](https://forum.inductiveautomation.com/t/error-updating-gateway-user-roles/101092/3 "2025-01-21T04:07:05Z")
Thank you for the reply. I will reach out to Inductive Automation support to report this issue.