# Error when opening page with Box and Whisker Chart

**URL:** <https://forum.inductiveautomation.com/t/error-when-opening-page-with-box-and-whisker-chart/70461>\
**Category:** Ignition\
**Tags:** vision, ignition81\
**Created:** [March 1, 2023, 7:44am UTC](https://forum.inductiveautomation.com/t/error-when-opening-page-with-box-and-whisker-chart/70461 "2023-03-01T07:44:07Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Brennan\_Joles](https://avatars.discourse-cdn.com/v4/letter/b/d2c977/32.png) [@Brennan\_Joles](https://forum.inductiveautomation.com/u/Brennan_Joles)\
**Post date:** [March 1, 2023, 7:44am UTC](https://forum.inductiveautomation.com/t/error-when-opening-page-with-box-and-whisker-chart/70461/1 "2023-03-01T07:44:07Z")

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Every time I attempt to open this page the first time that has a box and whisker chart on it, I get the following error that I cannot figure out (works fine every time after the first attempt):

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/4/8/484f2258ebd97195a5030a0ba1b1f58033381399.png)

> com.inductiveautomation.ignition.common.xmlserialization.SerializationException: Error invoking [PMIBoxWhiskerChart]com.inductiveautomation.factorypmi.application.components.PMIBoxWhiskerChart[Box and Whisker Chart,25,106,1600x720,invalid,layout=java.awt.FlowLayout,alignmentX=0.0,alignmentY=0.0,border=javax.swing.plaf.synth.SynthBorder@494236ef,flags=9,maximumSize=,minimumSize=,preferredSize=java.awt.Dimension[width=321,height=295]].setSeriesColors([Ljava.awt.Color;@501033a5)  
> at com.inductiveautomation.ignition.common.xmlserialization.deserialization.handlers.ObjectDeserializationHandler.endSubElement(ObjectDeserializationHandler.java:82)  
> at com.inductiveautomation.factorypmi.application.xmlserialization.ComponentDeserializationHandler.endSubElement(ComponentDeserializationHandler.java:102)  
> at com.inductiveautomation.ignition.common.xmlserialization.deserialization.XMLDeserializer$ParseContext.onElementEnd(XMLDeserializer.java:923)  
> at com.inductiveautomation.ignition.common.xmlserialization.deserialization.BinaryParser.readElement(BinaryParser.java:165)  
> at com.inductiveautomation.ignition.common.xmlserialization.deserialization.BinaryParser.readElement(BinaryParser.java:157)  
> at com.inductiveautomation.ignition.common.xmlserialization.deserialization.BinaryParser.readElement(BinaryParser.java:157)  
> at com.inductiveautomation.ignition.common.xmlserialization.deserialization.BinaryParser.readElement(BinaryParser.java:157)  
> at com.inductiveautomation.ignition.common.xmlserialization.deserialization.BinaryParser.readElement(BinaryParser.java:157)  
> at com.inductiveautomation.ignition.common.xmlserialization.deserialization.BinaryParser.readElement(BinaryParser.java:157)  
> at com.inductiveautomation.ignition.common.xmlserialization.deserialization.BinaryParser.readElement(BinaryParser.java:157)  
> at com.inductiveautomation.ignition.common.xmlserialization.deserialization.BinaryParser.readElement(BinaryParser.java:157)  
> at com.inductiveautomation.ignition.common.xmlserialization.deserialization.BinaryParser.readElement(BinaryParser.java:157)  
> at com.inductiveautomation.ignition.common.xmlserialization.deserialization.BinaryParser.readElement(BinaryParser.java:157)  
> at com.inductiveautomation.ignition.common.xmlserialization.deserialization.BinaryParser.readElement(BinaryParser.java:157)  
> at com.inductiveautomation.ignition.common.xmlserialization.deserialization.BinaryParser.parse(BinaryParser.java:51)  
> at com.inductiveautomation.ignition.common.xmlserialization.deserialization.XMLDeserializer.deserializeBinary(XMLDeserializer.java:358)  
> at com.inductiveautomation.ignition.common.xmlserialization.deserialization.XMLDeserializer.deserialize(XMLDeserializer.java:268)  
> at com.inductiveautomation.factorypmi.application.model.WindowCache.\_deserializeWindow(WindowCache.java:381)  
> at com.inductiveautomation.factorypmi.application.model.WindowCache.\_loadWindow(WindowCache.java:324)  
> at com.inductiveautomation.factorypmi.application.model.WindowCache.openWindow(WindowCache.java:298)  
> at com.inductiveautomation.factorypmi.application.VisionDesktop$RuntimeWindowOpener.openWindow(VisionDesktop.java:489)  
> at com.inductiveautomation.factorypmi.application.VisionDesktop.openWindow(VisionDesktop.java:192)  
> at com.inductiveautomation.factorypmi.application.script.builtin.SecurityUtilities.\_tempReOpen(SecurityUtilities.java:178)  
> at com.inductiveautomation.factorypmi.application.script.builtin.SecurityUtilities.\_tempReOpen(SecurityUtilities.java:157)  
> at com.inductiveautomation.factorypmi.application.runtime.UpdateProjectPane.uninstall(UpdateProjectPane.java:80)  
> at com.inductiveautomation.factorypmi.application.runtime.UpdateProjectPane$1.stepsFinished(UpdateProjectPane.java:69)  
> at java.desktop/java.awt.event.InvocationEvent.dispatch(Unknown Source)  
> at java.desktop/java.awt.EventQueue.dispatchEventImpl(Unknown Source)  
> at java.desktop/java.awt.EventQueue$4.run(Unknown Source)  
> at java.desktop/java.awt.EventQueue$4.run(Unknown Source)  
> at java.base/java.security.AccessController.doPrivileged(Native Method)  
> at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)  
> at java.desktop/java.awt.EventQueue.dispatchEvent(Unknown Source)  
> at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)  
> at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)  
> at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)  
> at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)  
> at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)  
> at java.desktop/java.awt.EventDispatchThread.run(Unknown Source)  
> Caused by: java.lang.reflect.InvocationTargetException  
> at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)  
> at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)  
> at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)  
> at java.base/java.lang.reflect.Method.invoke(Unknown Source)  
> at com.inductiveautomation.ignition.common.xmlserialization.deserialization.handlers.ObjectDeserializationHandler.endSubElement(ObjectDeserializationHandler.java:69)  
> ... 38 more  
> Caused by: java.lang.IllegalArgumentException: Range(double, double): require lower (Infinity) \<= upper (-Infinity).  
> at org.jfree.data.Range.(Range.java:90)  
> at org.jfree.data.statistics.DefaultBoxAndWhiskerCategoryDataset.getRangeBounds(DefaultBoxAndWhiskerCategoryDataset.java:634)  
> at org.jfree.data.general.DatasetUtilities.findRangeBounds(DatasetUtilities.java:742)  
> at org.jfree.data.general.DatasetUtilities.findRangeBounds(DatasetUtilities.java:722)  
> at org.jfree.chart.renderer.category.AbstractCategoryItemRenderer.findRangeBounds(AbstractCategoryItemRenderer.java:675)  
> at org.jfree.chart.plot.CategoryPlot.getDataRange(CategoryPlot.java:3806)  
> at org.jfree.chart.axis.NumberAxis.autoAdjustRange(NumberAxis.java:426)  
> at org.jfree.chart.axis.NumberAxis.configure(NumberAxis.java:409)  
> at org.jfree.chart.axis.Axis.setPlot(Axis.java:838)  
> at org.jfree.chart.plot.CategoryPlot.(CategoryPlot.java:535)  
> at com.inductiveautomation.factorypmi.application.components.PMIBoxWhiskerChart.createBoxWhiskerChart(PMIBoxWhiskerChart.java:264)  
> at com.inductiveautomation.factorypmi.application.components.PMIBoxWhiskerChart.updateChart(PMIBoxWhiskerChart.java:107)  
> at com.inductiveautomation.factorypmi.application.components.PMIBoxWhiskerChart.setSeriesColors(PMIBoxWhiskerChart.java:371)  
> ... 43 more

Ignition v8.1.19 (b2022072711)  
Java: Azul Systems, Inc. 11.0.15

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<div class="post-metadata">

**Author:** ![justinedwards.jle](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/justinedwards.jle/32/37854_2.png) [@justinedwards.jle](https://forum.inductiveautomation.com/u/justinedwards.jle)\
**Post date:** [March 1, 2023, 7:52am UTC](https://forum.inductiveautomation.com/t/error-when-opening-page-with-box-and-whisker-chart/70461/2 "2023-03-01T07:52:39Z")

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How is your data being populated? It looks like the lower bound of your range axis is somehow exceeding the upper bound.

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**Author:** ![Brennan\_Joles](https://avatars.discourse-cdn.com/v4/letter/b/d2c977/32.png) [@Brennan\_Joles](https://forum.inductiveautomation.com/u/Brennan_Joles)\
**Post date:** [March 1, 2023, 8:05am UTC](https://forum.inductiveautomation.com/t/error-when-opening-page-with-box-and-whisker-chart/70461/3 "2023-03-01T08:05:39Z")

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Thanks for the quick response. I couldn't figure it out because the data was being pulled from a query that was perfectly fine. I deleted everything and remade it the exact same way and that fixed the issue somehow. Maybe I had a small error somewhere or it was just stuck in error somehow.
