# Error while trying to open the screen

**URL:** <https://forum.inductiveautomation.com/t/error-while-trying-to-open-the-screen/63497>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [August 26, 2022, 12:20pm UTC](https://forum.inductiveautomation.com/t/error-while-trying-to-open-the-screen/63497 "2022-08-26T12:20:16Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Kartik\_I](https://avatars.discourse-cdn.com/v4/letter/k/8c91f0/32.png) [@Kartik\_I](https://forum.inductiveautomation.com/u/Kartik_I)\
**Post date:** [August 26, 2022, 12:20pm UTC](https://forum.inductiveautomation.com/t/error-while-trying-to-open-the-screen/63497/1 "2022-08-26T12:20:16Z")

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Hello Team,

We recently discovered one of the error we made few screen earlier and its not letting me to open it after few minutes so please could you take a look and let us know solution on this.

Version - 8.1.20

Thanks,  
Kartik

![Error1](https://us1.discourse-cdn.com/inductiveautomation/original/3X/3/2/32517b0f4b32cab2f5fe80167f2c091682ba933e.png)  
 ![Error2](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/e/eeb81cd1f71033fd7dfc07daa5a85df825f9da5a.png)

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [August 26, 2022, 1:12pm UTC](https://forum.inductiveautomation.com/t/error-while-trying-to-open-the-screen/63497/2 "2022-08-26T13:12:58Z")

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Seems like the file is corrupted. You’ll probably need to restore that one from a recent backup.

But you might want support to look at the situation. (This forum is **NOT** official support.)

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**Author:** ![Kartik\_I](https://avatars.discourse-cdn.com/v4/letter/k/8c91f0/32.png) [@Kartik\_I](https://forum.inductiveautomation.com/u/Kartik_I)\
**Post date:** [August 26, 2022, 2:04pm UTC](https://forum.inductiveautomation.com/t/error-while-trying-to-open-the-screen/63497/3 "2022-08-26T14:04:54Z")

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Thanks @pturmel for reply I will look back with inductive team regarding this issue.
