# Errors Authenticating using Active Directory profile

**URL:** <https://forum.inductiveautomation.com/t/errors-authenticating-using-active-directory-profile/3765>\
**Category:** Ignition\
**Created:** [December 16, 2011, 6:14am UTC](https://forum.inductiveautomation.com/t/errors-authenticating-using-active-directory-profile/3765 "2011-12-16T06:14:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![0sm0](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/0sm0/32/15228_2.png) [@0sm0](https://forum.inductiveautomation.com/u/0sm0)\
**Post date:** [December 16, 2011, 6:14am UTC](https://forum.inductiveautomation.com/t/errors-authenticating-using-active-directory-profile/3765/1 "2011-12-16T06:14:44Z")

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When using the Authentication Profile of Active Directory the use of special characters in the AD folder structure returns errors when authenticating and retrieving roles.

I found that Groups with either / or () cause issues by createing an error or being ignored in filter searches.

Using V7.3.2

Cheers

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<div class="post-metadata">

**Author:** ![Carl.Gould](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/carl.gould/32/7262_2.png) [@Carl.Gould](https://forum.inductiveautomation.com/u/Carl.Gould)\
**Post date:** [December 21, 2011, 7:35pm UTC](https://forum.inductiveautomation.com/t/errors-authenticating-using-active-directory-profile/3765/2 "2011-12-21T19:35:37Z")

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They are probably conflicting with the LDAP protocol itself. Can you post the specific error you got? In the meantime I recommend avoiding the use of those characters.