# Errors from an untraceable alarm notification pipeline **URL:** \ **Category:** Ignition\ **Tags:** ignition81, vision\ **Created:** [September 3, 2024, 4:29pm UTC](https://forum.inductiveautomation.com/t/errors-from-an-untraceable-alarm-notification-pipeline/95496 "2024-09-03T16:29:56Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![L\_F](https://avatars.discourse-cdn.com/v4/letter/l/5f8ce5/32.png) [@L\_F](https://forum.inductiveautomation.com/u/L_F)\ **Post date:** [September 3, 2024, 4:29pm UTC](https://forum.inductiveautomation.com/t/errors-from-an-untraceable-alarm-notification-pipeline/95496/1 "2024-09-03T16:29:56Z")
While combing through some log data I noticed that there are a large number of errors generated by an alarm notification profile that doesn't appear in any of my projects. Here are 2 instances of the profile throwing an error: Instance 1 ```python INFO | jvm 1 | 2024/08/28 07:50:31 | com.sun.mail.util.MailConnectException: Couldn't connect to host, port: Smtp.gmail.com, 25; timeout 10000 INFO | jvm 1 | 2024/08/28 07:50:31 | at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2053) INFO | jvm 1 | 2024/08/28 07:50:31 | at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:697) INFO | jvm 1 | 2024/08/28 07:50:31 | at javax.mail.Service.connect(Service.java:386) INFO | jvm 1 | 2024/08/28 07:50:31 | at javax.mail.Service.connect(Service.java:245) INFO | jvm 1 | 2024/08/28 07:50:31 | at javax.mail.Service.connect(Service.java:194) INFO | jvm 1 | 2024/08/28 07:50:31 | at javax.mail.Transport.send0(Transport.java:253) INFO | jvm 1 | 2024/08/28 07:50:31 | at javax.mail.Transport.send(Transport.java:124) INFO | jvm 1 | 2024/08/28 07:50:31 | at com.inductiveautomation.ignition.alarming.notification.email.OneWayNotificationProfile$EmailTask.run(OneWayNotificationProfile.java:271) INFO | jvm 1 | 2024/08/28 07:50:31 | at com.inductiveautomation.ignition.alarming.notification.email.OneWayNotificationProfile.lambda$new$0(OneWayNotificationProfile.java:73) INFO | jvm 1 | 2024/08/28 07:50:31 | at com.inductiveautomation.ignition.common.util.ThrottlingAggregator.check(ThrottlingAggregator.java:94) INFO | jvm 1 | 2024/08/28 07:50:31 | at com.inductiveautomation.ignition.common.util.ThrottlingAggregator$1.run(ThrottlingAggregator.java:113) INFO | jvm 1 | 2024/08/28 07:50:31 | at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) INFO | jvm 1 | 2024/08/28 07:50:31 | at java.base/java.util.concurrent.FutureTask.run(Unknown Source) INFO | jvm 1 | 2024/08/28 07:50:31 | at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source) INFO | jvm 1 | 2024/08/28 07:50:31 | at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) INFO | jvm 1 | 2024/08/28 07:50:31 | at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) INFO | jvm 1 | 2024/08/28 07:50:31 | at java.base/java.lang.Thread.run(Unknown Source) INFO | jvm 1 | 2024/08/28 07:50:31 | Caused by: java.net.SocketTimeoutException: connect timed out INFO | jvm 1 | 2024/08/28 07:50:31 | at java.base/java.net.PlainSocketImpl.socketConnect(Native Method) INFO | jvm 1 | 2024/08/28 07:50:31 | at java.base/java.net.AbstractPlainSocketImpl.doConnect(Unknown Source) INFO | jvm 1 | 2024/08/28 07:50:31 | at java.base/java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source) INFO | jvm 1 | 2024/08/28 07:50:31 | at java.base/java.net.AbstractPlainSocketImpl.connect(Unknown Source) INFO | jvm 1 | 2024/08/28 07:50:31 | at java.base/java.net.SocksSocketImpl.connect(Unknown Source) INFO | jvm 1 | 2024/08/28 07:50:31 | at java.base/java.net.Socket.connect(Unknown Source) INFO | jvm 1 | 2024/08/28 07:50:31 | at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:310) INFO | jvm 1 | 2024/08/28 07:50:31 | at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:236) INFO | jvm 1 | 2024/08/28 07:50:31 | at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2019) INFO | jvm 1 | 2024/08/28 07:50:31 | ... 16 common frames omitted ``` Instance 2 ```python 08:44 | E [a.N.OneWayNotificationProfile] [12:08:44]: Error sending notification email: alarm-source=Infrastructure Live Tags/Access_Controls/_8X_Plug_Door_Open/8X Plug Door Open, alarm-notification-profile=One-Way Email Alarms, alarm-name=8X Plug Door Open INFO | jvm 1 | 2024/08/28 08:08:44 | com.sun.mail.util.MailConnectException: Couldn't connect to host, port: Smtp.gmail.com, 25; timeout 10000 INFO | jvm 1 | 2024/08/28 08:08:44 | at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2053) INFO | jvm 1 | 2024/08/28 08:08:44 | at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:697) INFO | jvm 1 | 2024/08/28 08:08:44 | at javax.mail.Service.connect(Service.java:386) INFO | jvm 1 | 2024/08/28 08:08:44 | at javax.mail.Service.connect(Service.java:245) INFO | jvm 1 | 2024/08/28 08:08:44 | at javax.mail.Service.connect(Service.java:194) INFO | jvm 1 | 2024/08/28 08:08:44 | at javax.mail.Transport.send0(Transport.java:253) INFO | jvm 1 | 2024/08/28 08:08:44 | at javax.mail.Transport.send(Transport.java:124) INFO | jvm 1 | 2024/08/28 08:08:44 | at com.inductiveautomation.ignition.alarming.notification.email.OneWayNotificationProfile$EmailTask.run(OneWayNotificationProfile.java:271) INFO | jvm 1 | 2024/08/28 08:08:44 | at com.inductiveautomation.ignition.alarming.notification.email.OneWayNotificationProfile.lambda$new$0(OneWayNotificationProfile.java:73) INFO | jvm 1 | 2024/08/28 08:08:44 | at com.inductiveautomation.ignition.common.util.ThrottlingAggregator.check(ThrottlingAggregator.java:94) INFO | jvm 1 | 2024/08/28 08:08:44 | at com.inductiveautomation.ignition.common.util.ThrottlingAggregator$1.run(ThrottlingAggregator.java:113) INFO | jvm 1 | 2024/08/28 08:08:44 | at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) INFO | jvm 1 | 2024/08/28 08:08:44 | at java.base/java.util.concurrent.FutureTask.run(Unknown Source) INFO | jvm 1 | 2024/08/28 08:08:44 | at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source) INFO | jvm 1 | 2024/08/28 08:08:44 | at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) INFO | jvm 1 | 2024/08/28 08:08:44 | at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) INFO | jvm 1 | 2024/08/28 08:08:44 | at java.base/java.lang.Thread.run(Unknown Source) INFO | jvm 1 | 2024/08/28 08:08:44 | Caused by: java.net.SocketTimeoutException: connect timed out INFO | jvm 1 | 2024/08/28 08:08:44 | at java.base/java.net.PlainSocketImpl.socketConnect(Native Method) INFO | jvm 1 | 2024/08/28 08:08:44 | at java.base/java.net.AbstractPlainSocketImpl.doConnect(Unknown Source) INFO | jvm 1 | 2024/08/28 08:08:44 | at java.base/java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source) INFO | jvm 1 | 2024/08/28 08:08:44 | at java.base/java.net.AbstractPlainSocketImpl.connect(Unknown Source) INFO | jvm 1 | 2024/08/28 08:08:44 | at java.base/java.net.SocksSocketImpl.connect(Unknown Source) INFO | jvm 1 | 2024/08/28 08:08:44 | at java.base/java.net.Socket.connect(Unknown Source) INFO | jvm 1 | 2024/08/28 08:08:44 | at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:310) INFO | jvm 1 | 2024/08/28 08:08:44 | at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:236) INFO | jvm 1 | 2024/08/28 08:08:44 | at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2019) INFO | jvm 1 | 2024/08/28 08:08:44 | ... 16 common frames omitted ``` I've checked both tags that generated the error, and neither has an alarm, active, or clear pipeline associated with their configured alarms. I tried to pull a list of all the alarm pipelines with the following script: ```python for proj in system.project.getProjectNames(): print '%s: %s' % (proj, system.alarm.listPipelines(proj)) ``` And received the following: ```python Chiller: [] ECW_Interlocks: [] EmCAL_LV: [] INTT: [] Copy_Of_TPC_Cooling: [] EmCal_Cooling: [] HCAL_LV: [] EmCal_Humidity: [] TPC_Cooling: [] INTT_Cooling: [] SOB_LV: [] INTT_All: [] TPC_LV: [] Test_IPCamera: [] EmCal_All: [] sPHENIX_Infrastructure: [Email Notification] TPC_All: [] Copy_Of_Chiller: [] HVAC_View: [] INTT_Humidity: [] LV_Test_Crate: [] TPC_Humidity: [] CDU_Err_Ctrl: [] sEPD_LV: [] Back_End_Controls_EXPERT: [] TPC_LV_EXPERT: [] TPC_Temps: [] MBD_TCs: [] ``` The script results look right. To my knowledge there is only the one pipeline active in the one project on my gateway, and when I look at the Alarm Notification Pipelines tree in the designer I see `Email Notification` and not the `One-way Email Alarms` that's reported in the logs. The name of the profile throwing the error does sound like the name of an earlier iteration of the profile that was used. Is there a directory I should check for an artifact that may be left over from an earlier pipeline? ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [September 3, 2024, 4:42pm UTC](https://forum.inductiveautomation.com/t/errors-from-an-untraceable-alarm-notification-pipeline/95496/2 "2024-09-03T16:42:18Z")
Did you look in the Gateway to see if you have a One Way Email notification profile configured? This is an oddball that doesn't behave like others and doesn't use pipelines. See [Simple One-Way Email Notification Profile | Ignition User Manual](https://docs.inductiveautomation.com/docs/8.1/ignition-modules/alarm-notification/notification-profile-types/simple-one-way-email-notification-profile) ---
**Author:** ![L\_F](https://avatars.discourse-cdn.com/v4/letter/l/5f8ce5/32.png) [@L\_F](https://forum.inductiveautomation.com/u/L_F)\ **Post date:** [September 3, 2024, 5:24pm UTC](https://forum.inductiveautomation.com/t/errors-from-an-untraceable-alarm-notification-pipeline/95496/3 "2024-09-03T17:24:59Z")
I hadn't. Thank you, it was enabled. I've disabled it.