# Expansion not available for Error Logs in Gateway Diagnostics

**URL:** <https://forum.inductiveautomation.com/t/expansion-not-available-for-error-logs-in-gateway-diagnostics/97940>\
**Category:** General Discussion\
**Tags:** ignition81\
**Created:** [October 30, 2024, 9:20am UTC](https://forum.inductiveautomation.com/t/expansion-not-available-for-error-logs-in-gateway-diagnostics/97940 "2024-10-30T09:20:55Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Carolin\_Jacob](https://avatars.discourse-cdn.com/v4/letter/c/96bed5/32.png) [@Carolin\_Jacob](https://forum.inductiveautomation.com/u/Carolin_Jacob)\
**Post date:** [October 30, 2024, 9:20am UTC](https://forum.inductiveautomation.com/t/expansion-not-available-for-error-logs-in-gateway-diagnostics/97940/1 "2024-10-30T09:20:55Z")

</div>

The expansion or description symbol '+' is not available in the Gateway Diagnostics Logs for Error logs since sometime. But previously it was available as shown below  
What is needed:-

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/8/b/8b8e3e0a83195046f54cdb13c622a447bda6b904.png)

How it is now:-

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/a/8/a83f85fef08214bb2b2997eb01daa0892935e24e.png)

Any idea how to make the expansion button re-appear ?

---

<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [October 30, 2024, 4:24pm UTC](https://forum.inductiveautomation.com/t/expansion-not-available-for-error-logs-in-gateway-diagnostics/97940/2 "2024-10-30T16:24:57Z")

</div>

The expansion is only available if the associated message was logged with a Java throwable attached; there's no guarantee because of how you cropped your screenshot that the messages you're looking at _had_ any associated logged exception.

If it's the exact same logged message on both sides, do you have any browser extensions or anything that might be blocking the element? You can export the logs and open them in [Kindling](https://github.com/inductiveautomation/kindling) to get a full insight into the underlying logged data.

---

<div class="post-metadata">

**Author:** ![Carolin\_Jacob](https://avatars.discourse-cdn.com/v4/letter/c/96bed5/32.png) [@Carolin\_Jacob](https://forum.inductiveautomation.com/u/Carolin_Jacob)\
**Post date:** [November 6, 2024, 9:24am UTC](https://forum.inductiveautomation.com/t/expansion-not-available-for-error-logs-in-gateway-diagnostics/97940/3 "2024-11-06T09:24:21Z")

</div>

Thank you @PGriffith ,  
But those are just Gateway Tag event script errors which previously was expandable for details. Like the one below  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/7/d70929eb5236423cbf1747b17f342d03e4a87e76.png)  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/optimized/3X/5/c/5c9b37cce6a2936126656899d7cf0cb39567a615_2_690x51.png)

I'm facing this issue in only one of the Gateway, in another Gateway log the expansion button is still visible for Gateway Tag event script errors and other errors like shown below. Here I have a Wrapper Error as example though.  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/f/d/fdbf4cf2be5c9127c2cc20f86517d6eef761fe67.png)

---

<div class="post-metadata">

**Author:** ![Carolin\_Jacob](https://avatars.discourse-cdn.com/v4/letter/c/96bed5/32.png) [@Carolin\_Jacob](https://forum.inductiveautomation.com/u/Carolin_Jacob)\
**Post date:** [December 5, 2024, 2:41pm UTC](https://forum.inductiveautomation.com/t/expansion-not-available-for-error-logs-in-gateway-diagnostics/97940/4 "2024-12-05T14:41:13Z")

</div>

Does anyone know why the expansion is not working for the same type of logged messages in the Gateway log itself ?