# Failed to create new project

**URL:** <https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [August 31, 2024, 2:27pm UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394 "2024-08-31T14:27:31Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![Torsten\_Giesbrecht1](https://avatars.discourse-cdn.com/v4/letter/t/f17d59/32.png) [@Torsten\_Giesbrecht1](https://forum.inductiveautomation.com/u/Torsten_Giesbrecht1)\
**Post date:** [August 31, 2024, 2:27pm UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/1 "2024-08-31T14:27:31Z")

</div>

I'm getting an error when trying to create a new project in Ignition:

```python
Failed to create new Project

```

```python
ExecutionException: java.io.IOException: HTTP response code: 403
	caused by IOException: HTTP response code: 403

Ignition v8.1.35 (b2023120517)
Java: Azul Systems, Inc. 17.0.8

```

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [August 31, 2024, 2:38pm UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/2 "2024-08-31T14:38:53Z")

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From where are you trying to create a project? Designer? Gateway?

Can you upload the gateway logs?

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<div class="post-metadata">

**Author:** ![Torsten\_Giesbrecht1](https://avatars.discourse-cdn.com/v4/letter/t/f17d59/32.png) [@Torsten\_Giesbrecht1](https://forum.inductiveautomation.com/u/Torsten_Giesbrecht1)\
**Post date:** [August 31, 2024, 3:24pm UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/3 "2024-08-31T15:24:19Z")

</div>

I was able to create a new project on the gateway, but not the designer. I wasn't able to upload the logs due to size. Filtering the logs doesn't seem to decrease the download size.

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<div class="post-metadata">

**Author:** ![Jean-Maurice\_Dubois](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jean-maurice_dubois/32/80996_2.png) [@Jean-Maurice\_Dubois](https://forum.inductiveautomation.com/u/Jean-Maurice_Dubois)\
**Post date:** [September 3, 2024, 12:29pm UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/4 "2024-09-03T12:29:32Z")

</div>

same here this morning,... I can with the gateway webpage but not the designer.

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<div class="post-metadata">

**Author:** ![eld\_mihai1](https://avatars.discourse-cdn.com/v4/letter/e/eb9ed0/32.png) [@eld\_mihai1](https://forum.inductiveautomation.com/u/eld_mihai1)\
**Post date:** [September 3, 2024, 2:20pm UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/5 "2024-09-03T14:20:17Z")

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I'm getting the same error if I select a project template. It seems that the problem is related to project template.

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<div class="post-metadata">

**Author:** ![etheng](https://avatars.discourse-cdn.com/v4/letter/e/f19dbf/32.png) [@etheng](https://forum.inductiveautomation.com/u/etheng)\
**Post date:** [September 4, 2024, 2:17pm UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/6 "2024-09-04T14:17:47Z")

</div>

I'm having this problem too

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<div class="post-metadata">

**Author:** ![Torsten\_Giesbrecht1](https://avatars.discourse-cdn.com/v4/letter/t/f17d59/32.png) [@Torsten\_Giesbrecht1](https://forum.inductiveautomation.com/u/Torsten_Giesbrecht1)\
**Post date:** [September 4, 2024, 7:36pm UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/7 "2024-09-04T19:36:06Z")

</div>

I tried upgrading the gateway and designer to the latest version. Also tried deleting the user.ignition file. Didn't fix anything.

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [September 4, 2024, 7:38pm UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/8 "2024-09-04T19:38:30Z")

</div>

Is this only when trying to use one of the template projects? Can you reach this URL?  
[https://api.inductiveautomation.com/v2/ignition/projects](https://api.inductiveautomation.com/v2/ignition/projects)  
And separately, can you download (in a web browser) the linked template projects? Might be something in your environment blocking those requests.

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<div class="post-metadata">

**Author:** ![Torsten\_Giesbrecht1](https://avatars.discourse-cdn.com/v4/letter/t/f17d59/32.png) [@Torsten\_Giesbrecht1](https://forum.inductiveautomation.com/u/Torsten_Giesbrecht1)\
**Post date:** [September 4, 2024, 7:45pm UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/9 "2024-09-04T19:45:18Z")

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It's not only when I try to use a template. Even when not using template I get the error. I can't seem to reach the link.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/0/6/06b3d555da385476831c1dddde3e09237fa77dc1.png)

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<div class="post-metadata">

**Author:** ![etheng](https://avatars.discourse-cdn.com/v4/letter/e/f19dbf/32.png) [@etheng](https://forum.inductiveautomation.com/u/etheng)\
**Post date:** [September 4, 2024, 8:43pm UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/10 "2024-09-04T20:43:13Z")

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I don't get an error with a blank template, but I get an error when I select any template. I found a solution by downloading the templates from the website ([https://api.inductiveautomation.com/v2/ignition/projects](https://api.inductiveautomation.com/v2/ignition/projects)).

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<div class="post-metadata">

**Author:** ![eld\_mihai1](https://avatars.discourse-cdn.com/v4/letter/e/eb9ed0/32.png) [@eld\_mihai1](https://forum.inductiveautomation.com/u/eld_mihai1)\
**Post date:** [September 5, 2024, 4:38am UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/11 "2024-09-05T04:38:00Z")

</div>

![api](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/9/595dcf9c04e098341d5f884189b7520b4045a956.jpeg)

Can't seem to reach the link

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<div class="post-metadata">

**Author:** ![Alejandro\_Alaco](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/alejandro_alaco/32/59849_2.png) [@Alejandro\_Alaco](https://forum.inductiveautomation.com/u/Alejandro_Alaco)\
**Post date:** [September 5, 2024, 6:46am UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/12 "2024-09-05T06:46:35Z")

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In case of emergency I suggest save older project with the new project name, delete everithing no needed on it and start over.

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<div class="post-metadata">

**Author:** ![eld\_mihai1](https://avatars.discourse-cdn.com/v4/letter/e/eb9ed0/32.png) [@eld\_mihai1](https://forum.inductiveautomation.com/u/eld_mihai1)\
**Post date:** [September 5, 2024, 7:22am UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/13 "2024-09-05T07:22:24Z")

</div>

Have you tried Not selecting a project template form the begining?

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<div class="post-metadata">

**Author:** ![eld\_mihai1](https://avatars.discourse-cdn.com/v4/letter/e/eb9ed0/32.png) [@eld\_mihai1](https://forum.inductiveautomation.com/u/eld_mihai1)\
**Post date:** [September 5, 2024, 7:25am UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/14 "2024-09-05T07:25:30Z")

</div>

In this link ([https://api.inductiveautomation.com/v2/ignition/projects](https://api.inductiveautomation.com/v2/ignition/projects)) there are all the download links for all the project templates

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [September 5, 2024, 3:17pm UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/15 "2024-09-05T15:17:06Z")

</div>

I'd recommend both of you (and anyone else experiencing this) getting in touch with our support department officially.

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<div class="post-metadata">

**Author:** ![admin\_GSK](https://avatars.discourse-cdn.com/v4/letter/a/977dab/32.png) [@admin\_GSK](https://forum.inductiveautomation.com/u/admin_GSK)\
**Post date:** [September 6, 2024, 6:17am UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/17 "2024-09-06T06:17:03Z")

</div>

I am using a maker version, is it also no problem to contact support department and how to?  
Btw, when access the link [api.inductiveautomation.com/v2/ignition/projects](https://api.inductiveautomation.com/v2/ignition/projects) it only returns a json template what should we do with it?

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<div class="post-metadata">

**Author:** ![eld\_mihai1](https://avatars.discourse-cdn.com/v4/letter/e/eb9ed0/32.png) [@eld\_mihai1](https://forum.inductiveautomation.com/u/eld_mihai1)\
**Post date:** [September 6, 2024, 10:07am UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/18 "2024-09-06T10:07:55Z")

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There are url's in the json. If you copy them in a new tab in the browser you can download the project templates ( 1 url / 1 project template).

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<div class="post-metadata">

**Author:** ![illank86](https://avatars.discourse-cdn.com/v4/letter/i/c77e96/32.png) [@illank86](https://forum.inductiveautomation.com/u/illank86)\
**Post date:** [September 6, 2024, 10:08am UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/19 "2024-09-06T10:08:25Z")

</div>

having this problem as well, not able to create project from designer... im using v8.1.42

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<div class="post-metadata">

**Author:** ![mdemaris](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mdemaris/32/54639_2.png) [@mdemaris](https://forum.inductiveautomation.com/u/mdemaris)\
**Post date:** [September 6, 2024, 10:21pm UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/20 "2024-09-06T22:21:14Z")

</div>

How does one download the project templates using this link? And, if all I get is the JSON, how would I put that to use in a new, or existing project?

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [September 6, 2024, 10:28pm UTC](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394/21 "2024-09-06T22:28:18Z")

</div>

It's a JSON file that describes each project template.  
Each template has an associated URL attribute.  
Take that URL attribute, put it in your web browser, and see if you can download the result:

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/8/5/8579495c38b0806f9bfca160dbb9b61143b5e0bf.png)

[Next page](https://forum.inductiveautomation.com/t/failed-to-create-new-project/95394.md?page=2)
