# Failed Video Kioske Mode

**URL:** <https://forum.inductiveautomation.com/t/failed-video-kioske-mode/92657>\
**Category:** Ignition\
**Tags:** ignition81, perspective\
**Created:** [July 1, 2024, 10:56pm UTC](https://forum.inductiveautomation.com/t/failed-video-kioske-mode/92657 "2024-07-01T22:56:49Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Francisco\_Ochoa](https://avatars.discourse-cdn.com/v4/letter/f/e495f1/32.png) [@Francisco\_Ochoa](https://forum.inductiveautomation.com/u/Francisco_Ochoa)\
**Post date:** [July 1, 2024, 10:56pm UTC](https://forum.inductiveautomation.com/t/failed-video-kioske-mode/92657/1 "2024-07-01T22:56:49Z")

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Hello everyone.

I have a problem when i open a view with video player on Kioske Mode , cannot play the video

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/7/d79d1307f8db8c284ef753decde3038feef3f7fd.png)

but in web browser it works

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/4/549e07ffee606ea9d388703d16b45f7ad1496c0f.jpeg)

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [July 1, 2024, 10:58pm UTC](https://forum.inductiveautomation.com/t/failed-video-kioske-mode/92657/2 "2024-07-01T22:58:06Z")

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How are the video(s) in question encoded?

> **[Media](https://jxbrowser-support.teamdev.com/docs/guides/media.html)**
>
> JxBrowser getting started, guides, tutorials, examples, release notes, roadmap, blog, etc.

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<div class="post-metadata">

**Author:** ![Francisco\_Ochoa](https://avatars.discourse-cdn.com/v4/letter/f/e495f1/32.png) [@Francisco\_Ochoa](https://forum.inductiveautomation.com/u/Francisco_Ochoa)\
**Post date:** [July 1, 2024, 10:58pm UTC](https://forum.inductiveautomation.com/t/failed-video-kioske-mode/92657/3 "2024-07-01T22:58:48Z")

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its MP4 , a file on Web Dev

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [July 1, 2024, 11:04pm UTC](https://forum.inductiveautomation.com/t/failed-video-kioske-mode/92657/4 "2024-07-01T23:04:40Z")

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MP4 is a container format, not the encoding format.

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<div class="post-metadata">

**Author:** ![Francisco\_Ochoa](https://avatars.discourse-cdn.com/v4/letter/f/e495f1/32.png) [@Francisco\_Ochoa](https://forum.inductiveautomation.com/u/Francisco_Ochoa)\
**Post date:** [July 1, 2024, 11:39pm UTC](https://forum.inductiveautomation.com/t/failed-video-kioske-mode/92657/5 "2024-07-01T23:39:40Z")

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idk what do you mean sorry

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [July 1, 2024, 11:57pm UTC](https://forum.inductiveautomation.com/t/failed-video-kioske-mode/92657/6 "2024-07-01T23:57:01Z")

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Open the file in a (good) video player like VLC and it should have some way to show information about the file, eg:

> <https://superuser.com/questions/348159/vlc-how-do-i-see-video-files-information-resolution-encoding-information-e>

"Container" formats like MP4 are like ZIP archives - they can contain many different audio and video streams, which could each potentially have their own internal file formats (encodings). Those encoding formats are where the actual process of translating binary data into video or audio is happening.

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<div class="post-metadata">

**Author:** ![Francisco\_Ochoa](https://avatars.discourse-cdn.com/v4/letter/f/e495f1/32.png) [@Francisco\_Ochoa](https://forum.inductiveautomation.com/u/Francisco_Ochoa)\
**Post date:** [July 2, 2024, 12:24am UTC](https://forum.inductiveautomation.com/t/failed-video-kioske-mode/92657/7 "2024-07-02T00:24:27Z")

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i tried with OGV format but the video is slow

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<div class="post-metadata">

**Author:** ![Francisco\_Ochoa](https://avatars.discourse-cdn.com/v4/letter/f/e495f1/32.png) [@Francisco\_Ochoa](https://forum.inductiveautomation.com/u/Francisco_Ochoa)\
**Post date:** [July 2, 2024, 3:25pm UTC](https://forum.inductiveautomation.com/t/failed-video-kioske-mode/92657/8 "2024-07-02T15:25:11Z")

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![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/a/4/a4f9905333e8ee8018e9fdc861ece04021e6d73f.png)  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/f/5/f558a9c87fa8e63006fce8f27988fb430194a179.png)  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/1/6/167d036c70c6e02230195e6c753a07bf7359a481.png)

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<div class="post-metadata">

**Author:** ![Francisco\_Ochoa](https://avatars.discourse-cdn.com/v4/letter/f/e495f1/32.png) [@Francisco\_Ochoa](https://forum.inductiveautomation.com/u/Francisco_Ochoa)\
**Post date:** [July 2, 2024, 3:35pm UTC](https://forum.inductiveautomation.com/t/failed-video-kioske-mode/92657/9 "2024-07-02T15:35:57Z")

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i converted to AV1 format an it work very well , thank very much

Regards!!!