# Failing to open designer for new project

**URL:** <https://forum.inductiveautomation.com/t/failing-to-open-designer-for-new-project/100491>\
**Category:** Ignition\
**Created:** [January 6, 2025, 6:29pm UTC](https://forum.inductiveautomation.com/t/failing-to-open-designer-for-new-project/100491 "2025-01-06T18:29:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![912jkk](https://avatars.discourse-cdn.com/v4/letter/9/f4b2a3/32.png) [@912jkk](https://forum.inductiveautomation.com/u/912jkk)\
**Post date:** [January 6, 2025, 6:29pm UTC](https://forum.inductiveautomation.com/t/failing-to-open-designer-for-new-project/100491/1 "2025-01-06T18:29:34Z")

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I'm having an issue getting the designer to open up on a new project. I found the gateway no problem and when I click open designer it starts to download but then fails part of the way through. I'll paste a screenshot of the log below. It's a checksum error. But the file it references isn't always the same. It seems like its failing at different points, which leads me to believe it could be network related. I am accessing a server in another state, so I suspect it's related to our company's network security/vpn

I'm on Designer 1.1.44 and Ignition 8.1.44

Any suggestions?

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/6/e/6ee80a2cabac8d3cb7fa066cedf1bea8a86374d6.png)

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [January 6, 2025, 6:31pm UTC](https://forum.inductiveautomation.com/t/failing-to-open-designer-for-new-project/100491/2 "2025-01-06T18:31:47Z")

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> [@912jkk](#):
>
> which leads me to believe it could be network related. I am accessing a server in another state, so I suspect it's related to our company's network security/vpn

Whenever this issue or one like it pops up it's basically always this. You need to get your IT involved, there's not much we can do to help.

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**Author:** ![912jkk](https://avatars.discourse-cdn.com/v4/letter/9/f4b2a3/32.png) [@912jkk](https://forum.inductiveautomation.com/u/912jkk)\
**Post date:** [January 6, 2025, 6:32pm UTC](https://forum.inductiveautomation.com/t/failing-to-open-designer-for-new-project/100491/3 "2025-01-06T18:32:50Z")

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I suspected as much. Thanks for the confirmation!

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**Author:** ![Steve\_Laubach](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/steve_laubach/32/60900_2.png) [@Steve\_Laubach](https://forum.inductiveautomation.com/u/Steve_Laubach)\
**Post date:** [January 6, 2025, 6:47pm UTC](https://forum.inductiveautomation.com/t/failing-to-open-designer-for-new-project/100491/4 "2025-01-06T18:47:15Z")

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I find this help page to be helpful for directing IT people what ports I need to have opened.

> **[Gateway Port Reference | Ignition User Manual](https://www.docs.inductiveautomation.com/docs/8.1/appendix/reference-pages/gateway-port-reference#ignition-ports)**
>
> The following table describes the default ports an Ignition server may use for communication.