# \[feature-12986, 15300\]Unacknowledged Alarm Sound

**URL:** <https://forum.inductiveautomation.com/t/feature-12986-15300-unacknowledged-alarm-sound/25460>\
**Category:** Ignition\
**Tags:** ignition80, perspective\
**Created:** [May 31, 2019, 1:37pm UTC](https://forum.inductiveautomation.com/t/feature-12986-15300-unacknowledged-alarm-sound/25460 "2019-05-31T13:37:42Z")\
**Posts on this page:** 17\
**Page:** 2

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**Author:** ![witman](https://avatars.discourse-cdn.com/v4/letter/w/d2c977/32.png) [@witman](https://forum.inductiveautomation.com/u/witman)\
**Post date:** [June 5, 2019, 7:01pm UTC](https://forum.inductiveautomation.com/t/feature-12986-15300-unacknowledged-alarm-sound/25460/21 "2019-06-05T19:01:09Z")

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Glad it’s working for you 👍. I started with Ignition a few years ago after years of working with various other HMI/SCADA packages. The learning curve felt a bit steep at first, but for some time already I prefer it to anything else I’ve worked with by a long shot and it just keeps getting better. And the forum support is great! Welcome to the club 🙂

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**Author:** ![nathan.hooper](https://avatars.discourse-cdn.com/v4/letter/n/7993a0/32.png) [@nathan.hooper](https://forum.inductiveautomation.com/u/nathan.hooper)\
**Post date:** [June 6, 2019, 1:27pm UTC](https://forum.inductiveautomation.com/t/feature-12986-15300-unacknowledged-alarm-sound/25460/22 "2019-06-06T13:27:57Z")

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Ran into one little hiccup.

When using the Ignition app for the iPhone, when an unacknowledged alarm comes up, it takes you away from the app to the web page that has the sound.

It only does this with the iPhone app. I also have a Galaxy Tab A and it does not do this, and it does not do it on desktop web browser.

The reason this is a hiccup is that you cannot go back to the app to acknowledge the alarm. When every you try to switch back from safari to the app it just takes you right back to the web page with the sound.

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**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\
**Post date:** [June 6, 2019, 1:55pm UTC](https://forum.inductiveautomation.com/t/feature-12986-15300-unacknowledged-alarm-sound/25460/23 "2019-06-06T13:55:25Z")

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This is a known issue with the iOS app.

> [@\[BUG-14072\] iFrame opens Safari when using IgnitionPerspective app (on iPhone)](http://forum.inductiveautomation.com/t/iframe-opens-safari-when-using-ignitionperspective-app-on-iphone/25446/2):
>
> Thanks, in 8.0.2 we changed how links are handled in the IgnitionPerspective apps. Links to outside the perspective app are meant to open in Safari, looks like the iFrame is causing that as well. I created a ticket and we’ll have a fix for the iOS app soon.

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**Author:** ![nathan.hooper](https://avatars.discourse-cdn.com/v4/letter/n/7993a0/32.png) [@nathan.hooper](https://forum.inductiveautomation.com/u/nathan.hooper)\
**Post date:** [June 6, 2019, 1:56pm UTC](https://forum.inductiveautomation.com/t/feature-12986-15300-unacknowledged-alarm-sound/25460/24 "2019-06-06T13:56:46Z")

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Thanks!

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**Author:** ![vcgasman](https://avatars.discourse-cdn.com/v4/letter/v/ecc23a/32.png) [@vcgasman](https://forum.inductiveautomation.com/u/vcgasman)\
**Post date:** [June 26, 2019, 7:06pm UTC](https://forum.inductiveautomation.com/t/feature-12986-15300-unacknowledged-alarm-sound/25460/25 "2019-06-26T19:06:21Z")

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Jordan-  
I got you example to work on my test system here in my office. My end user will not have internet access on their scada system. Is there a way to use this and point to a local file or a file on another pc? I’ve tried sharing folders and other combinations but can’t get it to work. The output console isn’t giving any errors…just no sound playing. Thanks in advance!

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**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [June 26, 2019, 7:36pm UTC](https://forum.inductiveautomation.com/t/feature-12986-15300-unacknowledged-alarm-sound/25460/26 "2019-06-26T19:36:02Z")

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Browsers won’t load file-based URLs if the content they’re rendering didn’t also come from a local file. However, you can use the gateway itself as a webserver: [[Question] Loading images from gateway's file system](http://forum.inductiveautomation.com/t/question-loading-images-from-gateways-file-system/25548/3?u=pgriffith)

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**Author:** ![vcgasman](https://avatars.discourse-cdn.com/v4/letter/v/ecc23a/32.png) [@vcgasman](https://forum.inductiveautomation.com/u/vcgasman)\
**Post date:** [June 26, 2019, 8:18pm UTC](https://forum.inductiveautomation.com/t/feature-12986-15300-unacknowledged-alarm-sound/25460/27 "2019-06-26T20:18:16Z")

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Got it, thank you!

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**Author:** ![j.israelsen](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@j.israelsen](https://forum.inductiveautomation.com/u/j.israelsen)\
**Post date:** [September 30, 2019, 11:47pm UTC](https://forum.inductiveautomation.com/t/feature-12986-15300-unacknowledged-alarm-sound/25460/28 "2019-09-30T23:47:40Z")

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I’m trying to get an alarm sound as well but now in 8.0.4. I don’t quite understand the full solution from this post, is there someone who can summarize please?

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**Author:** ![j.israelsen](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@j.israelsen](https://forum.inductiveautomation.com/u/j.israelsen)\
**Post date:** [October 3, 2019, 3:37pm UTC](https://forum.inductiveautomation.com/t/feature-12986-15300-unacknowledged-alarm-sound/25460/29 "2019-10-03T15:37:57Z")

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Okay, I worked through this and got it working here is the summary:

1. Save the .wav file on the gateway webserver location.

- Example: C:\Program Files\Inductive Automation\Ignition\webserver\webapps\main

1. Use the iFrame (Inline Frame) object and link the src property of the object to your wave file (through the webserver address).

- Example: http://(IP address of gateway):8088/test.wav

1. Add an expression and or scripting to trigger the sound conditionally (builds on top of #2).

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**Author:** ![Janne](https://avatars.discourse-cdn.com/v4/letter/j/f19dbf/32.png) [@Janne](https://forum.inductiveautomation.com/u/Janne)\
**Post date:** [March 24, 2021, 3:12pm UTC](https://forum.inductiveautomation.com/t/feature-12986-15300-unacknowledged-alarm-sound/25460/30 "2021-03-24T15:12:19Z")

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We have same need. One of our customer requested this feature as high priority issue. They have another SCADA in use currently including sound support for alarms and they require the same also from Ignition, reason is very much same as Nathan described. Just wondering that has this feature got support from anyone else to get priority higher?

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**Author:** ![nader.chinichian](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nader.chinichian/32/9261_2.png) [@nader.chinichian](https://forum.inductiveautomation.com/u/nader.chinichian)\
**Post date:** [March 24, 2021, 3:28pm UTC](https://forum.inductiveautomation.com/t/feature-12986-15300-unacknowledged-alarm-sound/25460/31 "2021-03-24T15:28:16Z")

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Sure this feature is a must in any SCADA packages, but right now you can create a very flexiable alarm sound with iframe.  
For example, you can have as many sounds alarm for different priority or security zone locations and put them in the ignition web server folder.  
Put the URL to them in the iframe, if your logic meets your criteria. (only by some tags and expression lang)  
My solution even checks the IP and GPS location to play the specific alarm.  
In the future, if IA decides to add this feature I don’t think it is as flexible as this solution.  
This is the beauty of this platfrom. You have nothing but you can create anything.

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**Author:** ![Janne](https://avatars.discourse-cdn.com/v4/letter/j/f19dbf/32.png) [@Janne](https://forum.inductiveautomation.com/u/Janne)\
**Post date:** [March 24, 2021, 4:32pm UTC](https://forum.inductiveautomation.com/t/feature-12986-15300-unacknowledged-alarm-sound/25460/32 "2021-03-24T16:32:16Z")

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Right, sounds reasonable. W’ll try this, thanks.

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**Author:** ![fleclerc](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/fleclerc/32/20480_2.png) [@fleclerc](https://forum.inductiveautomation.com/u/fleclerc)\
**Post date:** [March 25, 2021, 3:01pm UTC](https://forum.inductiveautomation.com/t/feature-12986-15300-unacknowledged-alarm-sound/25460/33 "2021-03-25T15:01:52Z")

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Yes it is working well when running on a laptop/desktop… but unfortunately the sound is not played automatically on iOS (APP or Safari). The user have to clic a button to play the sound… which is bad for alerting the worker using its iPad.

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**Author:** ![mesham](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mesham](https://forum.inductiveautomation.com/u/mesham)\
**Post date:** [October 12, 2021, 8:15pm UTC](https://forum.inductiveautomation.com/t/feature-12986-15300-unacknowledged-alarm-sound/25460/34 "2021-10-12T20:15:58Z")

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I imported this View into my project but it doesn’t work. Has the method changed with v 8.1.9 or am I doing something wrong?

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**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\
**Post date:** [October 12, 2021, 8:39pm UTC](https://forum.inductiveautomation.com/t/feature-12986-15300-unacknowledged-alarm-sound/25460/35 "2021-10-12T20:39:51Z")

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Nothing wrong with you. Browsers now specifically disallow autoplaying audio/video.

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**Author:** ![ftuquabo](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ftuquabo/32/29161_2.png) [@ftuquabo](https://forum.inductiveautomation.com/u/ftuquabo)\
**Post date:** [June 27, 2024, 3:03pm UTC](https://forum.inductiveautomation.com/t/feature-12986-15300-unacknowledged-alarm-sound/25460/36 "2024-06-27T15:03:03Z")

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Does this mean there's no longer a way to play a sound through the web browser now?

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**Author:** ![jlandwerlen](https://avatars.discourse-cdn.com/v4/letter/j/bc8723/32.png) [@jlandwerlen](https://forum.inductiveautomation.com/u/jlandwerlen)\
**Post date:** [June 27, 2024, 3:05pm UTC](https://forum.inductiveautomation.com/t/feature-12986-15300-unacknowledged-alarm-sound/25460/37 "2024-06-27T15:05:10Z")

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> [@New Feature: Audio Component](https://forum.inductiveautomation.com/t/new-feature-audio-component/57285):
>
> Hello everyone, I’m happy to announce the release of the Audio component that will be available on the nightly builds. The primary purpose of this component is to allow users to play audio in Perspective, providing both the component, scripting functions for the component, and events. Of course, how can we forget the opportunities to Rick Roll your fellow operators. The Audio component comes in two flavors that is driven by the display property of the component. By default, the display property…

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