# Garbled text being displayed on specific pc vision client but fine on other computers

**URL:** <https://forum.inductiveautomation.com/t/garbled-text-being-displayed-on-specific-pc-vision-client-but-fine-on-other-computers/86264>\
**Category:** Ignition\
**Tags:** ignition80, vision\
**Created:** [February 23, 2024, 3:38pm UTC](https://forum.inductiveautomation.com/t/garbled-text-being-displayed-on-specific-pc-vision-client-but-fine-on-other-computers/86264 "2024-02-23T15:38:04Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Ben\_Hunt](https://avatars.discourse-cdn.com/v4/letter/b/0ea827/32.png) [@Ben\_Hunt](https://forum.inductiveautomation.com/u/Ben_Hunt)\
**Post date:** [February 23, 2024, 3:38pm UTC](https://forum.inductiveautomation.com/t/garbled-text-being-displayed-on-specific-pc-vision-client-but-fine-on-other-computers/86264/1 "2024-02-23T15:38:04Z")

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I came in to work this morning and my supervisor showed me a certain view in one of our vision clients. I've attached a picture below.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/c/5c774169b34d6fa21e881b1921c2591c3d83685f.png)

What I see on my computer and others that I have checked look completely normal

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/e/ee92cea478980bca3d6e7379487f2c18f6d8d830.png)

Why is my supervisor's computer looking so garbled? We've tried multiple computer restarts and re-adding the vision client to the launcher. Any advice? Thanks

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 23, 2024, 3:40pm UTC](https://forum.inductiveautomation.com/t/garbled-text-being-displayed-on-specific-pc-vision-client-but-fine-on-other-computers/86264/2 "2024-02-23T15:40:35Z")

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On the affected computer, try closing the client and launcher down, then deleting the `.ignition` folder located in the user home directory, then try launching again.

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<div class="post-metadata">

**Author:** ![Ben\_Hunt](https://avatars.discourse-cdn.com/v4/letter/b/0ea827/32.png) [@Ben\_Hunt](https://forum.inductiveautomation.com/u/Ben_Hunt)\
**Post date:** [February 23, 2024, 3:45pm UTC](https://forum.inductiveautomation.com/t/garbled-text-being-displayed-on-specific-pc-vision-client-but-fine-on-other-computers/86264/3 "2024-02-23T15:45:02Z")

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We closed all instances of vision clients and deleted `.ignition` folder but still garbled text.

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 23, 2024, 3:48pm UTC](https://forum.inductiveautomation.com/t/garbled-text-being-displayed-on-specific-pc-vision-client-but-fine-on-other-computers/86264/4 "2024-02-23T15:48:51Z")

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Is the project using a custom font that isn't on that PC or something?

You might need to call support and get them to take a look. Not sure what's going on there.

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<div class="post-metadata">

**Author:** ![Ben\_Hunt](https://avatars.discourse-cdn.com/v4/letter/b/0ea827/32.png) [@Ben\_Hunt](https://forum.inductiveautomation.com/u/Ben_Hunt)\
**Post date:** [February 23, 2024, 3:56pm UTC](https://forum.inductiveautomation.com/t/garbled-text-being-displayed-on-specific-pc-vision-client-but-fine-on-other-computers/86264/5 "2024-02-23T15:56:45Z")

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Ah you are correct, it was the font. I changed it from Roboto to Arial and problem fixed immediately. Thanks!