# Gateway connection lost. Searching for active gateway. Gateway is not available. Unable to connect to gateway

**URL:** <https://forum.inductiveautomation.com/t/gateway-connection-lost-searching-for-active-gateway-gateway-is-not-available-unable-to-connect-to-gateway/46254>\
**Category:** Ignition\
**Created:** [May 3, 2021, 6:19am UTC](https://forum.inductiveautomation.com/t/gateway-connection-lost-searching-for-active-gateway-gateway-is-not-available-unable-to-connect-to-gateway/46254 "2021-05-03T06:19:36Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![mohssinnn](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@mohssinnn](https://forum.inductiveautomation.com/u/mohssinnn)\
**Post date:** [May 3, 2021, 6:19am UTC](https://forum.inductiveautomation.com/t/gateway-connection-lost-searching-for-active-gateway-gateway-is-not-available-unable-to-connect-to-gateway/46254/1 "2021-05-03T06:19:36Z")

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Hi,  
I’m new to ignition and there is a problem of **Gateway Connection Lost** as shown in the attached image. I could not get a clear direction of troubleshooting steps from manuals, community or technical support.

 ![image0 (1)](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/7/974ab4b6ed491c8ead6625ef34005248f28ad87e.jpeg)

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**Author:** ![thiruthnimonika](https://avatars.discourse-cdn.com/v4/letter/t/e95f7d/32.png) [@thiruthnimonika](https://forum.inductiveautomation.com/u/thiruthnimonika)\
**Post date:** [May 3, 2021, 7:00am UTC](https://forum.inductiveautomation.com/t/gateway-connection-lost-searching-for-active-gateway-gateway-is-not-available-unable-to-connect-to-gateway/46254/2 "2021-05-03T07:00:48Z")

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Hi [mohssinnn] check your network connection and restart your gate way if necessary

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**Author:** ![Reyes](https://avatars.discourse-cdn.com/v4/letter/r/ccd318/32.png) [@Reyes](https://forum.inductiveautomation.com/u/Reyes)\
**Post date:** [April 27, 2023, 4:34pm UTC](https://forum.inductiveautomation.com/t/gateway-connection-lost-searching-for-active-gateway-gateway-is-not-available-unable-to-connect-to-gateway/46254/3 "2023-04-27T16:34:12Z")

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Hi @thiruthnimonika.

I have the same issue. Many times in the day my gateway connection is lost and I usually need to go and restart the gateway using the ignition control utility. Still, I could not be restarting my gateway all day.

I have the team complaining about the system. I verified all the configurations and everything looks ok.

Any idea what could be causing those gateway connections to be lost?  
Thank you

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [April 27, 2023, 4:47pm UTC](https://forum.inductiveautomation.com/t/gateway-connection-lost-searching-for-active-gateway-gateway-is-not-available-unable-to-connect-to-gateway/46254/4 "2023-04-27T16:47:02Z")

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The OP's case was "no route to host", which is purely a local network problem. Not anything Ignition can handle.

What messages are you getting? If something else, you might want to start a new post with your details.

{ You should not be restarting your gateway all the time. It should run for weeks or months at a time. }

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**Author:** ![thiruthnimonika](https://avatars.discourse-cdn.com/v4/letter/t/e95f7d/32.png) [@thiruthnimonika](https://forum.inductiveautomation.com/u/thiruthnimonika)\
**Post date:** [May 3, 2023, 3:15pm UTC](https://forum.inductiveautomation.com/t/gateway-connection-lost-searching-for-active-gateway-gateway-is-not-available-unable-to-connect-to-gateway/46254/5 "2023-05-03T15:15:58Z")

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Hi @Reyes ,

If this is happening very frequently it could definetly be the problem withth network, so i would sugegst you to tract the network connectivity so you will find a way for what the gate is getting restarted.

thank you and let us know in case you resolve it.

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**Author:** ![Anantharaman\_Nagaraj](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@Anantharaman\_Nagaraj](https://forum.inductiveautomation.com/u/Anantharaman_Nagaraj)\
**Post date:** [April 29, 2025, 9:26am UTC](https://forum.inductiveautomation.com/t/gateway-connection-lost-searching-for-active-gateway-gateway-is-not-available-unable-to-connect-to-gateway/46254/6 "2025-04-29T09:26:27Z")

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Hey did you find the root cause for this gateway connection lost issue? if so, can you text it hear.