# Gateway CPU usage ratio no change

**URL:** <https://forum.inductiveautomation.com/t/gateway-cpu-usage-ratio-no-change/90629>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [May 20, 2024, 3:58pm UTC](https://forum.inductiveautomation.com/t/gateway-cpu-usage-ratio-no-change/90629 "2024-05-20T15:58:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Lion\_Sun](https://avatars.discourse-cdn.com/v4/letter/l/3ab097/32.png) [@Lion\_Sun](https://forum.inductiveautomation.com/u/Lion_Sun)\
**Post date:** [May 20, 2024, 3:58pm UTC](https://forum.inductiveautomation.com/t/gateway-cpu-usage-ratio-no-change/90629/1 "2024-05-20T15:58:24Z")

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I have found a strange issue for my gateway. the CPU usage is always 7.5% and keep no change (A flat line trend).

 ![Ignition Gateway CPU usage ratio abnormal](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/8/5849b0b23c05c0b2bfb37f8a1a4e04a694ad8605.png)

I know this should be an issue and ask the company IT team to check at installation server side and the reply is the CPU usage ratio at task manager is ok (normal changing) and the software have no issue. (below snapshot).  
 ![reply](https://us1.discourse-cdn.com/inductiveautomation/original/3X/0/7/07cf355b0f4764410495546cec0cc438bea14faa.jpeg).

Does anyone have any idea where might be the issue come from?

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**Author:** ![bschroeder](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bschroeder/32/13260_2.png) [@bschroeder](https://forum.inductiveautomation.com/u/bschroeder)\
**Post date:** [May 20, 2024, 4:00pm UTC](https://forum.inductiveautomation.com/t/gateway-cpu-usage-ratio-no-change/90629/2 "2024-05-20T16:00:36Z")

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Is this in a Windows-based VM? I've seen where in a VM the CPU stops reporting. I don't know why... but a gateway restart sometimes corrects it. Othertimes it is a restart of the VM.

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<div class="post-metadata">

**Author:** ![Lion\_Sun](https://avatars.discourse-cdn.com/v4/letter/l/3ab097/32.png) [@Lion\_Sun](https://forum.inductiveautomation.com/u/Lion_Sun)\
**Post date:** [May 20, 2024, 4:07pm UTC](https://forum.inductiveautomation.com/t/gateway-cpu-usage-ratio-no-change/90629/3 "2024-05-20T16:07:55Z")

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Yes, I think it is in a windows-based VM. We have different sites with individual gateway webpage separately. I can only access my site web page. I will further check with other sites to see if they have ever found same issue.