# Gateway faulted status - X11 window server

**URL:** <https://forum.inductiveautomation.com/t/gateway-faulted-status-x11-window-server/20064>\
**Category:** Ignition\
**Tags:** ignition79\
**Created:** [October 10, 2018, 1:00pm UTC](https://forum.inductiveautomation.com/t/gateway-faulted-status-x11-window-server/20064 "2018-10-10T13:00:21Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![closset.gauthier](https://avatars.discourse-cdn.com/v4/letter/c/b9bd4f/32.png) [@closset.gauthier](https://forum.inductiveautomation.com/u/closset.gauthier)\
**Post date:** [October 10, 2018, 1:00pm UTC](https://forum.inductiveautomation.com/t/gateway-faulted-status-x11-window-server/20064/1 "2018-10-10T13:00:21Z")

</div>

Hi every body,

Since yesterday we have some strange issue on our development system : (Cent OS 7 , java 1.8, Ignition 7.9.7). The gateway becomes faulted after some time … and not only once a day. Here is what i have in my wrapper log. Any help please ??

INFO | jvm 2 | 2018/10/10 12:52:17 | I [T.P.Config] [10:52:17]: Duplicate Detection took: 6 ms  
INFO | jvm 2 | 2018/10/10 12:52:17 | I [T.P.Config] [10:52:17]: Delete duplicates will delete 0 tags.  
INFO | jvm 2 | 2018/10/10 12:52:17 | I [S.S.HsqlDataStore] [10:52:17]: Looking for existing store and forward datacache “Logbook”… store-forward-name=Logbook  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [S.S.HsqlDataStore] [10:52:18]: … found existing. store-forward-name=Logbook  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: Checkpoint start store-forward-name=Logbook  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: checkpointClose start store-forward-name=Logbook  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: checkpointClose synched store-forward-name=Logbook  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: dataFileCache open start store-forward-name=Logbook  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: dataFileCache open end store-forward-name=Logbook  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: checkpointClose script done store-forward-name=Logbook  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: dataFileCache commit start store-forward-name=Logbook  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: dataFileCache commit end store-forward-name=Logbook  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: checkpointClose end store-forward-name=Logbook  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: Checkpoint end - txts: 102 store-forward-name=Logbook  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [S.S.HsqlDataStore] [10:52:18]: store and forward datacache “Logbook” started up successfully. store-forward-name=Logbook  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [S.S.StandardDatasourceSFEngine] [10:52:18]: History sink ‘Logbook’ started successfully. store-forward-name=Logbook  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [S.S.HsqlDataStore] [10:52:18]: Looking for existing store and forward datacache “InterfaceTunnel”… store-forward-name=InterfaceTunnel  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [S.S.HsqlDataStore] [10:52:18]: … found existing. store-forward-name=InterfaceTunnel  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: Checkpoint start store-forward-name=InterfaceTunnel  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: checkpointClose start store-forward-name=InterfaceTunnel  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: checkpointClose synched store-forward-name=InterfaceTunnel  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: dataFileCache open start store-forward-name=InterfaceTunnel  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: dataFileCache open end store-forward-name=InterfaceTunnel  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: checkpointClose script done store-forward-name=InterfaceTunnel  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: dataFileCache commit start store-forward-name=InterfaceTunnel  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: dataFileCache commit end store-forward-name=InterfaceTunnel  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: checkpointClose end store-forward-name=InterfaceTunnel  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [h.d.H.ENGINE] [10:52:18]: Checkpoint end - txts: 102 store-forward-name=InterfaceTunnel  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [S.S.HsqlDataStore] [10:52:18]: store and forward datacache “InterfaceTunnel” started up successfully. store-forward-name=InterfaceTunnel  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [S.S.StandardDatasourceSFEngine] [10:52:18]: History sink ‘InterfaceTunnel’ started successfully. store-forward-name=InterfaceTunnel  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [ImageManager] [10:52:18]: Starting up…  
INFO | jvm 2 | 2018/10/10 12:52:18 | I [ProjectManager] [10:52:18]: ProjectManager starting up…  
INFO | jvm 2 | 2018/10/10 12:52:19 | E [SRContext] [10:52:18]: Error during context startup.  
INFO | jvm 2 | 2018/10/10 12:52:19 | java.awt.AWTError: Can’t connect to X11 window server using ‘localhost:10.0’ as the value of the DISPLAY variable.  
INFO | jvm 2 | 2018/10/10 12:52:19 | at sun.awt.X11GraphicsEnvironment.initDisplay(Native Method)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at sun.awt.X11GraphicsEnvironment.access$200(X11GraphicsEnvironment.java:65)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at sun.awt.X11GraphicsEnvironment$1.run(X11GraphicsEnvironment.java:115)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.security.AccessController.doPrivileged(Native Method)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at sun.awt.X11GraphicsEnvironment.(X11GraphicsEnvironment.java:74)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.lang.Class.forName0(Native Method)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.lang.Class.forName(Class.java:264)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.awt.GraphicsEnvironment.createGE(GraphicsEnvironment.java:103)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.awt.GraphicsEnvironment.getLocalGraphicsEnvironment(GraphicsEnvironment.java:82)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at sun.awt.X11.XToolkit.(XToolkit.java:126)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.lang.Class.forName0(Native Method)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.lang.Class.forName(Class.java:264)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.awt.Toolkit$2.run(Toolkit.java:860)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.awt.Toolkit$2.run(Toolkit.java:855)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.security.AccessController.doPrivileged(Native Method)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.awt.Toolkit.getDefaultToolkit(Toolkit.java:854)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.awt.Toolkit.getEventQueue(Toolkit.java:1740)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.awt.EventQueue.isDispatchThread(EventQueue.java:1071)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at javax.swing.SwingUtilities.isEventDispatchThread(SwingUtilities.java:1361)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at javax.swing.text.StyleContext.reclaim(StyleContext.java:454)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at javax.swing.text.StyleContext.addAttribute(StyleContext.java:311)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at javax.swing.text.StyleContext$NamedStyle.addAttribute(StyleContext.java:1501)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at javax.swing.text.StyleContext$NamedStyle.setName(StyleContext.java:1312)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at javax.swing.text.StyleContext$NamedStyle.(StyleContext.java:1259)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at javax.swing.text.StyleContext.addStyle(StyleContext.java:107)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at javax.swing.text.StyleContext.(StyleContext.java:87)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at javax.swing.text.StyleContext.getDefaultStyleContext(StyleContext.java:75)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at org.fife.ui.rtextarea.RTextAreaBase.getDefaultFont(RTextAreaBase.java:450)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at org.fife.ui.rsyntaxtextarea.Theme.(Theme.java:111)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at org.fife.ui.rsyntaxtextarea.Theme.load(Theme.java:341)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at org.fife.ui.rsyntaxtextarea.Theme.load(Theme.java:323)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.common.gui.NamedTheme.(NamedTheme.java:23)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.common.gui.NamedTheme.(NamedTheme.java:14)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.lang.reflect.Method.invoke(Method.java:498)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.lang.Class.getEnumConstantsShared(Class.java:3320)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.lang.Class.enumConstantDirectory(Class.java:3341)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.lang.Enum.valueOf(Enum.java:232)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.common.xmlserialization.deserialization.handlers.EnumHandler.startElement(EnumHandler.java:39)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.common.xmlserialization.deserialization.XMLDeserializer$ParseContext.onElementStart(XMLDeserializer.java:864)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.common.xmlserialization.deserialization.BinaryParser.readElement(BinaryParser.java:151)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.common.xmlserialization.deserialization.BinaryParser.readElement(BinaryParser.java:157)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.common.xmlserialization.deserialization.BinaryParser.readElement(BinaryParser.java:157)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.common.xmlserialization.deserialization.BinaryParser.readElement(BinaryParser.java:157)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.common.xmlserialization.deserialization.BinaryParser.parse(BinaryParser.java:51)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.common.xmlserialization.deserialization.XMLDeserializer.deserializeBinary(XMLDeserializer.java:347)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.common.xmlserialization.deserialization.XMLDeserializer.deserialize(XMLDeserializer.java:257)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.common.xmlserialization.deserialization.XMLDeserializer.deserialize(XMLDeserializer.java:237)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.gateway.project.NamedQueryExecutor.lambda$onProjectUpdated$0(NamedQueryExecutor.java:148)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.util.ArrayList.forEach(ArrayList.java:1257)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.gateway.project.NamedQueryExecutor.onProjectUpdated(NamedQueryExecutor.java:144)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.gateway.project.NamedQueryExecutor.(NamedQueryExecutor.java:69)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.gateway.project.ProjectSettingsCache.(ProjectSettingsCache.java:94)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.gateway.project.ProjectManagerImpl.startup(ProjectManagerImpl.java:1782)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.gateway.SRContext.startupInternal(SRContext.java:1335)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.gateway.redundancy.RedundancyManagerImpl.startup(RedundancyManagerImpl.java:224)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.gateway.SRContext.asyncInit(SRContext.java:1036)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.gateway.SRContext.access$300(SRContext.java:289)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.gateway.SRContext$2.run(SRContext.java:767)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at com.inductiveautomation.ignition.common.execution.impl.BasicExecutionEngine$ThrowableCatchingRunnable.run(BasicExecutionEngine.java:518)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.util.concurrent.FutureTask.run(FutureTask.java:266)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)  
INFO | jvm 2 | 2018/10/10 12:52:19 | at java.lang.Thread.run(Thread.java:748)  
INFO | jvm 2 | 2018/10/10 12:52:19 | I [SRContext] [10:52:18]: Ignition["/main", state=STARTING] ContextState = FAULTED

Thank you very much.

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<div class="post-metadata">

**Author:** ![Sanderd17](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/sanderd17/32/8735_2.png) [@Sanderd17](https://forum.inductiveautomation.com/u/Sanderd17)\
**Post date:** [October 10, 2018, 2:04pm UTC](https://forum.inductiveautomation.com/t/gateway-faulted-status-x11-window-server/20064/2 "2018-10-10T14:04:39Z")

</div>

Does it come back automatically? Or do you need to restart something?

Do you have some stats on CPU/memory/network connectivity for the moments you saw these problems?

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<div class="post-metadata">

**Author:** ![closset.gauthier](https://avatars.discourse-cdn.com/v4/letter/c/b9bd4f/32.png) [@closset.gauthier](https://forum.inductiveautomation.com/u/closset.gauthier)\
**Post date:** [October 10, 2018, 2:10pm UTC](https://forum.inductiveautomation.com/t/gateway-faulted-status-x11-window-server/20064/3 "2018-10-10T14:10:10Z")

</div>

We need to restart ignition on the server every time it happens:

- /etc/init.d/ignition stop
- /etc/init.d/ignition start

Gateway status faulted comes after an undefined time but same logs every time.  
It seems like network is perfectly ok. CPU and MEMORY too. I’ll take a screenshot of this at next faulted status.

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**Author:** ![mgross](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mgross/32/3311_2.png) [@mgross](https://forum.inductiveautomation.com/u/mgross)\
**Post date:** [October 10, 2018, 2:22pm UTC](https://forum.inductiveautomation.com/t/gateway-faulted-status-x11-window-server/20064/4 "2018-10-10T14:22:30Z")

</div>

So this part of the log looks like it is from when the gateway started. Do you have the log from when the gateway first went down? Also, what flavor of Java 8 is installed? (Oracle, OpenJDK, etc)

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<div class="post-metadata">

**Author:** ![closset.gauthier](https://avatars.discourse-cdn.com/v4/letter/c/b9bd4f/32.png) [@closset.gauthier](https://forum.inductiveautomation.com/u/closset.gauthier)\
**Post date:** [October 10, 2018, 2:30pm UTC](https://forum.inductiveautomation.com/t/gateway-faulted-status-x11-window-server/20064/5 "2018-10-10T14:30:22Z")

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Here is the wrapper content with about 2/3 faulted status :

[https://we.tl/t-y7jI3klmqR](https://we.tl/t-y7jI3klmqR) \<- wrapper log

openjdk version “1.8.0\_171”

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<div class="post-metadata">

**Author:** ![mgross](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mgross/32/3311_2.png) [@mgross](https://forum.inductiveautomation.com/u/mgross)\
**Post date:** [October 10, 2018, 2:55pm UTC](https://forum.inductiveautomation.com/t/gateway-faulted-status-x11-window-server/20064/6 "2018-10-10T14:55:40Z")

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I think you are going to have to call into Support on this one. The gateway crashed as soon as a client was opened:

INFO | jvm 1 | 2018/10/10 15:08:05 | I [c.i.i.g.s.g.f.Projects$ProjectChangeMonitor] [13:08:05]: Starting up client project monitor  
ERROR | wrapper | 2018/10/10 15:10:05 | JVM exited unexpectedly.

It looks like there is a NamedTheme object related to a named query that is causing issues when it is deserialized. Just for kicks, you could also try Oracle Java 8 and see if it shows the same behavior.

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<div class="post-metadata">

**Author:** ![lnemzer](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/lnemzer/32/13070_2.png) [@lnemzer](https://forum.inductiveautomation.com/u/lnemzer)\
**Post date:** [February 5, 2020, 5:39pm UTC](https://forum.inductiveautomation.com/t/gateway-faulted-status-x11-window-server/20064/7 "2020-02-05T17:39:07Z")

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I found this thread while troubleshooting a new install (AWS Linux 2 AMI, OpenJDK 1.8, Ignition 7.9.12). It looks close enough that the solution I found might be useful to share.

We don’t use the X11 interface at all, but seeing it in the stack trace led me to check whether some of the X11 system packages were required. The gateway that this new one is replacing did in fact have xorg-x11-font-utils and xorg-x11-fonts-Type1 installed.

So I installed xorg-x11-fonts-Type1 and its dependencies, and the problem was resolved on the next gateway startup.

(On RedHat-based systems like this, the relevant command was `yum install xorg-x11-fonts-Type1`).