# Gateway is not working

**URL:** <https://forum.inductiveautomation.com/t/gateway-is-not-working/98833>\
**Category:** Ignition\
**Tags:** ignition81, perspective\
**Created:** [November 20, 2024, 4:36am UTC](https://forum.inductiveautomation.com/t/gateway-is-not-working/98833 "2024-11-20T04:36:37Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Human\_error](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/human_error/32/69876_2.png) [@Human\_error](https://forum.inductiveautomation.com/u/Human_error)\
**Post date:** [November 20, 2024, 4:36am UTC](https://forum.inductiveautomation.com/t/gateway-is-not-working/98833/1 "2024-11-20T04:36:38Z")

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I tried to access the Gateway, but it is not working, and I don't know why. I have several gateways, and the other one (on the browser tab next to it) is working normally.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/7/57ab506a3ee64936d872b8859ab421a71b7befa9.png)

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [November 20, 2024, 4:37am UTC](https://forum.inductiveautomation.com/t/gateway-is-not-working/98833/2 "2024-11-20T04:37:37Z")

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That "Not secure" in the browser could mean you are trying to access the gateway with `https://` in the URL but at the non-secured http (8088) port.

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**Author:** ![Human\_error](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/human_error/32/69876_2.png) [@Human\_error](https://forum.inductiveautomation.com/u/Human_error)\
**Post date:** [November 20, 2024, 6:14am UTC](https://forum.inductiveautomation.com/t/gateway-is-not-working/98833/3 "2024-11-20T06:14:00Z")

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The other gateway is working fine and has been running without issues for years. The gateway that is not opening is a new one, and there were no issues accessing it yesterday. and this is not working on my server too

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/1/5/154b625000f50f2612bc28786ad4104a92adf2dd.png)

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**Author:** ![David\_Stone](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/david_stone/32/79749_2.png) [@David\_Stone](https://forum.inductiveautomation.com/u/David_Stone)\
**Post date:** [November 20, 2024, 9:15pm UTC](https://forum.inductiveautomation.com/t/gateway-is-not-working/98833/4 "2024-11-20T21:15:50Z")

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I have actually had this issue a lot, I have never found a reason for it but occasionally a gateway will just serve a blank page and continue to do so for every previously working client until you reboot it.  
It has happened on multiple versions of Ignition, but mainly when I am on the initial stages of a rollout of a gateway. I don't seem to remember an established gateway in production having this issue.

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<div class="post-metadata">

**Author:** ![Human\_error](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/human_error/32/69876_2.png) [@Human\_error](https://forum.inductiveautomation.com/u/Human_error)\
**Post date:** [December 3, 2024, 1:03am UTC](https://forum.inductiveautomation.com/t/gateway-is-not-working/98833/5 "2024-12-03T01:03:40Z")

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That's true, I have several gateways that have been operating for over 3 years. Meanwhile, the gateway experiencing the blank page issue is a new gateway, less than a month old. I don't understand what causes this.