# Gateway Launch Issue **URL:** \ **Category:** Ignition\ **Created:** [July 29, 2021, 11:30pm UTC](https://forum.inductiveautomation.com/t/gateway-launch-issue/49379 "2021-07-29T23:30:23Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![mark.talaese](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@mark.talaese](https://forum.inductiveautomation.com/u/mark.talaese)\ **Post date:** [July 29, 2021, 11:30pm UTC](https://forum.inductiveautomation.com/t/gateway-launch-issue/49379/1 "2021-07-29T23:30:23Z")
I am trying to create an offline project for testing purposes and when I try to start the gateway (localhost:8088), it doesn’t load… I’ve tried my laptop’s IP as well as the WiFi IP but still won’t load… Have I missed something? Or does anyone know a fix?? (I’ve also turned off my firewalls and still the same issue) ![gateway issue](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/c/9cc91f1a04e51583252f131644b55c9344e9f10b.png) ---
**Author:** ![jcoffman](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jcoffman/32/6429_2.png) [@jcoffman](https://forum.inductiveautomation.com/u/jcoffman)\ **Post date:** [July 29, 2021, 11:35pm UTC](https://forum.inductiveautomation.com/t/gateway-launch-issue/49379/2 "2021-07-29T23:35:10Z")
First thing I would check is that the gateway is actually running, you can use the gwcmd utility for that which is in the install directory a `gwcmd --info` should help. It also shows the ports that its running on just to confirm that 8088 is the right one. if its not running you can use the shell/batch scripts to get it up and running. otherwise i would check the wrapper log at `logs/wrapper.log` to get started troubleshooting it a bit more. Hope that helps, Jonathan C ---
**Author:** ![mark.talaese](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@mark.talaese](https://forum.inductiveautomation.com/u/mark.talaese)\ **Post date:** [July 29, 2021, 11:53pm UTC](https://forum.inductiveautomation.com/t/gateway-launch-issue/49379/3 "2021-07-29T23:53:33Z")
I tried this but any of the gwcmd just returned with either “No response from Gateway” or “Error! Missing argument for option: [entered letter]” ---
**Author:** ![jespinmartin1](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jespinmartin1/32/57175_2.png) [@jespinmartin1](https://forum.inductiveautomation.com/u/jespinmartin1)\ **Post date:** [July 30, 2021, 12:15am UTC](https://forum.inductiveautomation.com/t/gateway-launch-issue/49379/4 "2021-07-30T00:15:44Z")
confirm ports ---
**Author:** ![lyhkch](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/lyhkch/32/9381_2.png) [@lyhkch](https://forum.inductiveautomation.com/u/lyhkch)\ **Post date:** [July 30, 2021, 7:24am UTC](https://forum.inductiveautomation.com/t/gateway-launch-issue/49379/5 "2021-07-30T07:24:32Z")
are you install jre ? ---
**Author:** ![mark.talaese](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@mark.talaese](https://forum.inductiveautomation.com/u/mark.talaese)\ **Post date:** [August 6, 2021, 2:36am UTC](https://forum.inductiveautomation.com/t/gateway-launch-issue/49379/6 "2021-08-06T02:36:46Z")
Hi, thank you all for your help. The only thing that solved the issue was uninstalling and installing again. ---
**Author:** ![Mr.K001](https://avatars.discourse-cdn.com/v4/letter/m/ea5d25/32.png) [@Mr.K001](https://forum.inductiveautomation.com/u/Mr.K001)\ **Post date:** [August 9, 2021, 4:52pm UTC](https://forum.inductiveautomation.com/t/gateway-launch-issue/49379/7 "2021-08-09T16:52:52Z")
Hey @mark.talaese when you reinstalled, did you lose all your settings or did you have a recent backup that you restore from? ---
**Author:** ![mark.talaese](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@mark.talaese](https://forum.inductiveautomation.com/u/mark.talaese)\ **Post date:** [August 11, 2021, 11:43pm UTC](https://forum.inductiveautomation.com/t/gateway-launch-issue/49379/8 "2021-08-11T23:43:23Z")
It was actually a weird one. I uninstalled, reinstalled and it automatically allowed me to reconnect to the preconfigured gateway that was setup for my previous project ---
**Author:** ![Data.Raiser](https://avatars.discourse-cdn.com/v4/letter/d/eb8c5e/32.png) [@Data.Raiser](https://forum.inductiveautomation.com/u/Data.Raiser)\ **Post date:** [March 28, 2024, 5:15am UTC](https://forum.inductiveautomation.com/t/gateway-launch-issue/49379/9 "2024-03-28T05:15:37Z")
Using version 8.1.38, i also ran into this issue. had to uninstall/reinstall and works fine now.