# Gateway log not logging

**URL:** <https://forum.inductiveautomation.com/t/gateway-log-not-logging/28408>\
**Category:** Ignition\
**Created:** [September 19, 2019, 7:38pm UTC](https://forum.inductiveautomation.com/t/gateway-log-not-logging/28408 "2019-09-19T19:38:53Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![akettner](https://avatars.discourse-cdn.com/v4/letter/a/ac8455/32.png) [@akettner](https://forum.inductiveautomation.com/u/akettner)\
**Post date:** [September 19, 2019, 7:38pm UTC](https://forum.inductiveautomation.com/t/gateway-log-not-logging/28408/1 "2019-09-19T19:38:53Z")

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This morning our gateway stop updating the log. The wrapper file is growing and updating, but we don’t see any new logs on the gateway. Several clients are running fine and there seems to be no other issues.

Other than restarting the gateway, does anyone have any ideas?

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**Author:** ![phassler](https://avatars.discourse-cdn.com/v4/letter/p/5f8ce5/32.png) [@phassler](https://forum.inductiveautomation.com/u/phassler)\
**Post date:** [June 24, 2020, 5:15pm UTC](https://forum.inductiveautomation.com/t/gateway-log-not-logging/28408/2 "2020-06-24T17:15:30Z")

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I’m having the exact same problem, on a production system so I don’t want to restart the gateway. Did you ever figure out to to get the wrapper log going without a gateway restart?

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**Author:** ![akettner](https://avatars.discourse-cdn.com/v4/letter/a/ac8455/32.png) [@akettner](https://forum.inductiveautomation.com/u/akettner)\
**Post date:** [June 24, 2020, 5:41pm UTC](https://forum.inductiveautomation.com/t/gateway-log-not-logging/28408/3 "2020-06-24T17:41:56Z")

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No I was not. Eventually did a gateway restart.

I was told by IA that writing a None to the log can cause this on some earlier 7.9 versions. So you are probably better off to try and find the bad logging before restarting. Things like this:

if x is not None:  
log.info(x)

I think the problem is fixed on version 7.9.14

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**Author:** ![phassler](https://avatars.discourse-cdn.com/v4/letter/p/5f8ce5/32.png) [@phassler](https://forum.inductiveautomation.com/u/phassler)\
**Post date:** [June 24, 2020, 5:46pm UTC](https://forum.inductiveautomation.com/t/gateway-log-not-logging/28408/4 "2020-06-24T17:46:07Z")

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OK - Thanks, I think we are running 7.9.12. I guess we will have to restart also.