# Gateway login timeout

**URL:** <https://forum.inductiveautomation.com/t/gateway-login-timeout/6600>\
**Category:** Ignition\
**Created:** [May 29, 2013, 4:21pm UTC](https://forum.inductiveautomation.com/t/gateway-login-timeout/6600 "2013-05-29T16:21:17Z")\
**Posts on this page:** 13\
**Page:** 1

<div class="post-metadata">

**Author:** ![RRRancher](https://avatars.discourse-cdn.com/v4/letter/r/c67d28/32.png) [@RRRancher](https://forum.inductiveautomation.com/u/RRRancher)\
**Post date:** [May 29, 2013, 4:21pm UTC](https://forum.inductiveautomation.com/t/gateway-login-timeout/6600/1 "2013-05-29T16:21:17Z")

</div>

I asked via support email the other day if there was a way to lengthen or eliminate the timeout that logs you off the gateway so quickly. I was told there is not a way to do so and that it was a function of cookies. Is there any way to adjust any settings on my PC to keep it from timing out so quickly. It seems that every time I go from the designer to the gateway to check or configure something, it has timed out and I have to log in again. It’s the little things that can be so frustrating. ☹

---

<div class="post-metadata">

**Author:** ![RRRancher](https://avatars.discourse-cdn.com/v4/letter/r/c67d28/32.png) [@RRRancher](https://forum.inductiveautomation.com/u/RRRancher)\
**Post date:** [June 4, 2013, 1:44pm UTC](https://forum.inductiveautomation.com/t/gateway-login-timeout/6600/2 "2013-06-04T13:44:48Z")

</div>

I was looking through the C:\Program Files\Inductive Automation\Ignition\tomcat\conf file and came across this…

-30

Is this the login timeout I was asking about? And will it hurt anything to change it? If I change it, do I need to restart the gateway for it to take effect?

---

<div class="post-metadata">

**Author:** ![RRRancher](https://avatars.discourse-cdn.com/v4/letter/r/c67d28/32.png) [@RRRancher](https://forum.inductiveautomation.com/u/RRRancher)\
**Post date:** [June 17, 2013, 8:42pm UTC](https://forum.inductiveautomation.com/t/gateway-login-timeout/6600/3 "2013-06-17T20:42:56Z")

</div>

Bump.

---

<div class="post-metadata">

**Author:** ![greg.simpson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/greg.simpson/32/3135_2.png) [@greg.simpson](https://forum.inductiveautomation.com/u/greg.simpson)\
**Post date:** [June 26, 2013, 11:27pm UTC](https://forum.inductiveautomation.com/t/gateway-login-timeout/6600/4 "2013-06-26T23:27:22Z")

</div>

You can try adjusting this timeout, and it will require a restart of the Ignition service. This may or may not work. The amount of timeout before you have to log back in to the gateway probably has more to do with the web browser than anything else. One thing I have noticed is that Chrome seems to log out at a much faster rate than Safari or Firefox. I will test this also. If I notice an immediate negative impact I will advise.

EDIT: One thing to keep in mind, this is for security, if you do change the timeout, keep in mind that you are now making the gateway vulnerable.

---

<div class="post-metadata">

**Author:** ![RRRancher](https://avatars.discourse-cdn.com/v4/letter/r/c67d28/32.png) [@RRRancher](https://forum.inductiveautomation.com/u/RRRancher)\
**Post date:** [June 27, 2013, 1:49am UTC](https://forum.inductiveautomation.com/t/gateway-login-timeout/6600/5 "2013-06-27T01:49:06Z")

</div>

Thanks for the reply, Greg. I will experiment with it. Security should not be a problem as this gateway is on a company domain server behind a firewall.

---

<div class="post-metadata">

**Author:** ![Marc.Akoto](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/marc.akoto/32/19291_2.png) [@Marc.Akoto](https://forum.inductiveautomation.com/u/Marc.Akoto)\
**Post date:** [March 17, 2021, 8:38am UTC](https://forum.inductiveautomation.com/t/gateway-login-timeout/6600/7 "2021-03-17T08:38:46Z")

</div>

I would also like to setup this Gateway login timeout on my Ubuntu instance of ignition 8.1.3  
Is there any similar parameter which is adjustable ?

---

<div class="post-metadata">

**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\
**Post date:** [March 17, 2021, 1:48pm UTC](https://forum.inductiveautomation.com/t/gateway-login-timeout/6600/8 "2021-03-17T13:48:22Z")

</div>

There is a ‘Remember Me Timeout’ on the IdP that you can set for the number of hours. Example: a value of 720 would expire after 30 days.

---

<div class="post-metadata">

**Author:** ![Marc.Akoto](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/marc.akoto/32/19291_2.png) [@Marc.Akoto](https://forum.inductiveautomation.com/u/Marc.Akoto)\
**Post date:** [March 24, 2021, 1:56pm UTC](https://forum.inductiveautomation.com/t/gateway-login-timeout/6600/9 "2021-03-24T13:56:23Z")

</div>

that worked, thanks @JordanCClark

---

<div class="post-metadata">

**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\
**Post date:** [July 11, 2022, 10:46pm UTC](https://forum.inductiveautomation.com/t/gateway-login-timeout/6600/10 "2022-07-11T22:46:17Z")

</div>

I tried 720 in that setting, everytime I login the “Remember me” box is unticked, I tick it login, and about 5 minutes later I get kicked out again. 8.1.18 RC1

---

<div class="post-metadata">

**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\
**Post date:** [July 12, 2022, 4:16pm UTC](https://forum.inductiveautomation.com/t/gateway-login-timeout/6600/11 "2022-07-12T16:16:39Z")

</div>

> [@Matrix\_Engineering](#):
>
> I get kicked out again.

Mening you have to re-enter your credentials, or are you talking about a session timeout?

---

<div class="post-metadata">

**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\
**Post date:** [July 12, 2022, 5:17pm UTC](https://forum.inductiveautomation.com/t/gateway-login-timeout/6600/12 "2022-07-12T17:17:54Z")

</div>

Re-enter and tick the “remember me” checkbox again

---

<div class="post-metadata">

**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\
**Post date:** [July 12, 2022, 5:26pm UTC](https://forum.inductiveautomation.com/t/gateway-login-timeout/6600/13 "2022-07-12T17:26:17Z")

</div>

IIRC, that may be a cookie issue.

---

<div class="post-metadata">

**Author:** ![mhechtman](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mhechtman/32/22794_2.png) [@mhechtman](https://forum.inductiveautomation.com/u/mhechtman)\
**Post date:** [October 3, 2022, 11:23pm UTC](https://forum.inductiveautomation.com/t/gateway-login-timeout/6600/14 "2022-10-03T23:23:29Z")

</div>

I'm not sure which version this was added in, but I'm on 8.1.20, and can now extend the Gateway timeout in "Config / Security / General / User Inactivity Timeout".
