# Gateway network ping rate cannot exceed 30s

**URL:** <https://forum.inductiveautomation.com/t/gateway-network-ping-rate-cannot-exceed-30s/44144>\
**Category:** Ignition Early Access\
**Created:** [March 5, 2021, 9:23am UTC](https://forum.inductiveautomation.com/t/gateway-network-ping-rate-cannot-exceed-30s/44144 "2021-03-05T09:23:56Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![tordvd](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/tordvd/32/11525_2.png) [@tordvd](https://forum.inductiveautomation.com/u/tordvd)\
**Post date:** [March 5, 2021, 9:23am UTC](https://forum.inductiveautomation.com/t/gateway-network-ping-rate-cannot-exceed-30s/44144/1 "2021-03-05T09:23:56Z")

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I try to keep the bandwith **low** between an Ignition Edge and the main gateway.

When i set the ping greater than 30seconds i get this error:

```auto
method=onClose: Remote server forcibly closed the web socket: java.util.concurrent.TimeoutException: Idle timeout expired: 30000/30000 ms

```

This manual states nothing about maximum ping rate, or settings in ignition.conf/gateway.xml:  
[https://docs.inductiveautomation.com/display/DOC80/Gateway+Network#GatewayNetwork-Ping](https://docs.inductiveautomation.com/display/DOC80/Gateway+Network#GatewayNetwork-Ping)

Background:

- Ignition 8.1.2
- Outgoing connection from “Main” towards “Edge”.
- Non-ssl connection (allready encrypted with IPSec)
- Edge sync with remote alarm journal. Every 60s.

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<div class="post-metadata">

**Author:** ![osolorzano](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/osolorzano/32/6432_2.png) [@osolorzano](https://forum.inductiveautomation.com/u/osolorzano)\
**Post date:** [March 5, 2021, 4:27pm UTC](https://forum.inductiveautomation.com/t/gateway-network-ping-rate-cannot-exceed-30s/44144/2 "2021-03-05T16:27:43Z")

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In 8.1.3, there’s a new setting to address this. It is on the incoming side under Config \> Gateway Network \> General Settings called Websocket Idle Timeout, which allows you to increase the idle time to be greater than 30 seconds.

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<div class="post-metadata">

**Author:** ![tordvd](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/tordvd/32/11525_2.png) [@tordvd](https://forum.inductiveautomation.com/u/tordvd)\
**Post date:** [March 5, 2021, 5:01pm UTC](https://forum.inductiveautomation.com/t/gateway-network-ping-rate-cannot-exceed-30s/44144/3 "2021-03-05T17:01:42Z")

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Thanks for the info. Do snyone see any disadvantages to having a high ping rate?

The main server is simply a logging device for this project.