# Gateway restore

**URL:** <https://forum.inductiveautomation.com/t/gateway-restore/7064>\
**Category:** Ignition\
**Created:** [August 16, 2013, 3:22pm UTC](https://forum.inductiveautomation.com/t/gateway-restore/7064 "2013-08-16T15:22:33Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![rcorkern](https://avatars.discourse-cdn.com/v4/letter/r/90db22/32.png) [@rcorkern](https://forum.inductiveautomation.com/u/rcorkern)\
**Post date:** [August 16, 2013, 3:22pm UTC](https://forum.inductiveautomation.com/t/gateway-restore/7064/1 "2013-08-16T15:22:33Z")

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I’m trying to restore a gateway backup onto a fresh gateway that I just re-installed. The Gateway I got the backup from is running 7.6.2 as well as the machine I’m trying to restore to. After selecting the restore file it just displays “GATEWAY status STOPPING”, I’ve let this run as long as 1 hour and nothing ever happens. If I close the window and goto the webpage I can see that it loaded the project but scan classes are missing so I’m guessing the restore didn’t fully take. Anyone run into this before? I’ve actually uninstalled and reinstalled the gateway on this machine before trying the restore just to be safe, no luck

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [August 16, 2013, 3:58pm UTC](https://forum.inductiveautomation.com/t/gateway-restore/7064/2 "2013-08-16T15:58:56Z")

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Can you grab the wrapper.log file(s) and upload them here or email them to support?

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**Author:** ![rcorkern](https://avatars.discourse-cdn.com/v4/letter/r/90db22/32.png) [@rcorkern](https://forum.inductiveautomation.com/u/rcorkern)\
**Post date:** [August 16, 2013, 4:53pm UTC](https://forum.inductiveautomation.com/t/gateway-restore/7064/3 "2013-08-16T16:53:16Z")

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I’ve since just manually added the missing scan classes and a few missing tags and it seems to be working, but if I can get the restore to work cleanly I can do it again.

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**Author:** ![dave.fogle](https://avatars.discourse-cdn.com/v4/letter/d/43a26b/32.png) [@dave.fogle](https://forum.inductiveautomation.com/u/dave.fogle)\
**Post date:** [August 16, 2013, 9:04pm UTC](https://forum.inductiveautomation.com/t/gateway-restore/7064/4 "2013-08-16T21:04:16Z")

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So it looks like Ignition is expecting a specific value (0) for the MySQL JDBC driver id. You can go into the Gateway Configure section and look at console\>advanced\> and type in this query: "select \* from jdbcdrivers" and post the results here. We might be able to change a few values in there to fix it. Please be very careful in here, you can do a lot of damage.

If that doesn't work, we'll need to take a look at your Gateway backup, would it be possible for you to send in your gateway backup to the [support@inductiveautomation.com](mailto:support@inductiveautomation.com)?

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**Author:** ![rcorkern](https://avatars.discourse-cdn.com/v4/letter/r/90db22/32.png) [@rcorkern](https://forum.inductiveautomation.com/u/rcorkern)\
**Post date:** [August 16, 2013, 9:17pm UTC](https://forum.inductiveautomation.com/t/gateway-restore/7064/5 "2013-08-16T21:17:03Z")

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Sure thing I’ll email it.

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**Author:** ![Robert.McKenzie](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/robert.mckenzie/32/4134_2.png) [@Robert.McKenzie](https://forum.inductiveautomation.com/u/Robert.McKenzie)\
**Post date:** [August 16, 2013, 9:50pm UTC](https://forum.inductiveautomation.com/t/gateway-restore/7064/6 "2013-08-16T21:50:14Z")

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EDIT:

I have fixed the problem in your backup and sent it back. The issue was what we suggested previously.