# Gateway started but no responding

**URL:** <https://forum.inductiveautomation.com/t/gateway-started-but-no-responding/7798>\
**Category:** Ignition\
**Created:** [January 8, 2014, 2:22am UTC](https://forum.inductiveautomation.com/t/gateway-started-but-no-responding/7798 "2014-01-08T02:22:38Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![lordsolod](https://avatars.discourse-cdn.com/v4/letter/l/7993a0/32.png) [@lordsolod](https://forum.inductiveautomation.com/u/lordsolod)\
**Post date:** [January 8, 2014, 2:22am UTC](https://forum.inductiveautomation.com/t/gateway-started-but-no-responding/7798/1 "2014-01-08T02:22:38Z")

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Hello,

I faced problem that Ignition service gateway was started but no data collect to database and can’t access to ignition start page. my temporary action is restart it again ☹

Did someone faced problem like me ? please give me any suggestions cause of i want to know and how to avoid when it unavailable

Thank you in advance  
Regards,  
Ton

ps. Ignition version 7.6.4 (b2013112117)

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<div class="post-metadata">

**Author:** ![mgross](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mgross/32/3311_2.png) [@mgross](https://forum.inductiveautomation.com/u/mgross)\
**Post date:** [January 8, 2014, 3:16pm UTC](https://forum.inductiveautomation.com/t/gateway-started-but-no-responding/7798/2 "2014-01-08T15:16:09Z")

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Are there any errors in logs/wrapper.log around the time of the previous failure?