# Gateway Startup Issue

**URL:** <https://forum.inductiveautomation.com/t/gateway-startup-issue/59757>\
**Category:** Ignition\
**Created:** [May 18, 2022, 10:49pm UTC](https://forum.inductiveautomation.com/t/gateway-startup-issue/59757 "2022-05-18T22:49:34Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![tom\_douglas](https://avatars.discourse-cdn.com/v4/letter/t/e36b37/32.png) [@tom\_douglas](https://forum.inductiveautomation.com/u/tom_douglas)\
**Post date:** [May 18, 2022, 10:49pm UTC](https://forum.inductiveautomation.com/t/gateway-startup-issue/59757/1 "2022-05-18T22:49:34Z")

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Not sure what is keeping the Gateway from starting up. And don’t see a wrapper log generated.

![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/2/d2437f68befc06c2194917db8eb7dc0b7466ad54.png)  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/8/e/8e22219228127be527b2e2fa14b61fbaf1172320.png)

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [May 18, 2022, 10:51pm UTC](https://forum.inductiveautomation.com/t/gateway-startup-issue/59757/2 "2022-05-18T22:51:33Z")

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Is there an “install.log” file somewhere in the install directory or in `~/.ignition`?

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<div class="post-metadata">

**Author:** ![tom\_douglas](https://avatars.discourse-cdn.com/v4/letter/t/e36b37/32.png) [@tom\_douglas](https://forum.inductiveautomation.com/u/tom_douglas)\
**Post date:** [May 18, 2022, 11:00pm UTC](https://forum.inductiveautomation.com/t/gateway-startup-issue/59757/3 "2022-05-18T23:00:47Z")

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Negative. Do not see an “install.log”…

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<div class="post-metadata">

**Author:** ![jcoffman](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jcoffman/32/6429_2.png) [@jcoffman](https://forum.inductiveautomation.com/u/jcoffman)\
**Post date:** [May 18, 2022, 11:39pm UTC](https://forum.inductiveautomation.com/t/gateway-startup-issue/59757/4 "2022-05-18T23:39:29Z")

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the log file should appear in the install directory once you close the installer. otherwise it will be in your user directory. something like `C:\Users\YOU\.ignition\install\install.log`

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<div class="post-metadata">

**Author:** ![tom\_douglas](https://avatars.discourse-cdn.com/v4/letter/t/e36b37/32.png) [@tom\_douglas](https://forum.inductiveautomation.com/u/tom_douglas)\
**Post date:** [May 19, 2022, 12:02am UTC](https://forum.inductiveautomation.com/t/gateway-startup-issue/59757/5 "2022-05-19T00:02:11Z")

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Oh got it. Here is a screen shot.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/8/6/8669549303f5535e1ee8625cb75f137b559ec408.png)

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<div class="post-metadata">

**Author:** ![jcoffman](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jcoffman/32/6429_2.png) [@jcoffman](https://forum.inductiveautomation.com/u/jcoffman)\
**Post date:** [May 19, 2022, 3:03pm UTC](https://forum.inductiveautomation.com/t/gateway-startup-issue/59757/6 "2022-05-19T15:03:22Z")

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The screen shot doesn’t really help, can you post the entire log file?