# Gatway Disk Full. 7.9.7 **URL:** \ **Category:** Ignition\ **Created:** [April 26, 2022, 5:30pm UTC](https://forum.inductiveautomation.com/t/gatway-disk-full-7-9-7/58888 "2022-04-26T17:30:49Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![RonB](https://avatars.discourse-cdn.com/v4/letter/r/ce73a5/32.png) [@RonB](https://forum.inductiveautomation.com/u/RonB)\ **Post date:** [April 26, 2022, 5:30pm UTC](https://forum.inductiveautomation.com/t/gatway-disk-full-7-9-7/58888/1 "2022-04-26T17:30:49Z")
[threaddump.txt](https://forum.inductiveautomation.com/uploads/short-url/xsSnYYoKhaShJOJg97TSO8QF7Mk.txt) (126.9 KB) Uploading: wrapper.log… Ignition 7.9.7 Windows server 2012 R2 Standard hard drive 51.5 out of 99.6 gb free 8gb ram. I was called after they couldn’t open the designer or the gateway. I started going through the wrapper to clean up device issues (there’s still more work to be done) but I’m not sure what’s causing it to appear full. MB) In the Ignition gateway I see the message “disk full” and on the right side there is " \* 0.0gb / 0.0gb". Initially I tried to clear out old records (in database) and check the server to see if it was actually full. I restarted the gateway and the problem goes away… for a couple of hours. From this; ![full](https://us1.discourse-cdn.com/inductiveautomation/original/3X/b/1/b1939ea57a78f2137c2c946fda75693148f22bf0.jpeg) To this; ![good](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/0/9042e5e69114c637132200da1025ea65dd7892ef.jpeg) ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [April 26, 2022, 5:37pm UTC](https://forum.inductiveautomation.com/t/gatway-disk-full-7-9-7/58888/2 "2022-04-26T17:37:14Z")
Have you determined if it’s actually filling up (wrapper log files growing out of control maybe?) or just a false alarm? Is your `data` directory set to something non-standard or is this just a default install? ---
**Author:** ![RonB](https://avatars.discourse-cdn.com/v4/letter/r/ce73a5/32.png) [@RonB](https://forum.inductiveautomation.com/u/RonB)\ **Post date:** [April 26, 2022, 5:47pm UTC](https://forum.inductiveautomation.com/t/gatway-disk-full-7-9-7/58888/3 "2022-04-26T17:47:22Z")
It’s a false alarm. As soon as I open the gateway tool and restart the gateway it’s fine. The size of the entire folder containing the wrapper logs is only about 70mb. data directory appears to be default at “C:\Program Files\Inductive Automation\Ignition\data” ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [April 26, 2022, 5:59pm UTC](https://forum.inductiveautomation.com/t/gatway-disk-full-7-9-7/58888/4 "2022-04-26T17:59:32Z")
Hmm, I can’t find anything in our issue tracker, but I can only suggest upgrading to see if it’s fixed or calling support and letting them poke around (where you’ll probably hear the upgrade suggestion again). ---
**Author:** ![kcollins](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kcollins/32/19646_2.png) [@kcollins](https://forum.inductiveautomation.com/u/kcollins)\ **Post date:** [April 26, 2022, 7:08pm UTC](https://forum.inductiveautomation.com/t/gatway-disk-full-7-9-7/58888/5 "2022-04-26T19:08:56Z")
I’m betting that that JRE of `10.0.1+10` is causing issues. Java 9 is as far as you’re supposed to go for a 7.9 gateway. ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [April 26, 2022, 7:10pm UTC](https://forum.inductiveautomation.com/t/gatway-disk-full-7-9-7/58888/6 "2022-04-26T19:10:27Z")
Nice catch, don’t know how I missed that. I think it’s actually Java 8 for the gateway and Java 8/9 for Client and Designer. ---
**Author:** ![RonB](https://avatars.discourse-cdn.com/v4/letter/r/ce73a5/32.png) [@RonB](https://forum.inductiveautomation.com/u/RonB)\ **Post date:** [April 26, 2022, 8:29pm UTC](https://forum.inductiveautomation.com/t/gatway-disk-full-7-9-7/58888/7 "2022-04-26T20:29:10Z")
It appears to have been installed in 2018, weird that it hasn’t caused this issue before now. The site shows both designer and gateway support up to 9. I will have them downgrade and see if it makes a difference. ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [April 26, 2022, 8:34pm UTC](https://forum.inductiveautomation.com/t/gatway-disk-full-7-9-7/58888/8 "2022-04-26T20:34:56Z")
Yeah, I do see that on the website. I don’t know if I’ve just been operating with the wrong info for all these years or if the website is wrong. I do know you’ll have a hard time even finding a JDK 9 release without logging into an Oracle account, but JDK 8 is widely available. ---
**Author:** ![RonB](https://avatars.discourse-cdn.com/v4/letter/r/ce73a5/32.png) [@RonB](https://forum.inductiveautomation.com/u/RonB)\ **Post date:** [May 4, 2022, 5:51pm UTC](https://forum.inductiveautomation.com/t/gatway-disk-full-7-9-7/58888/9 "2022-05-04T17:51:52Z")
In case it helps someone down the road. Played it safe as the logs had this listing and installed Java 8. INFO | jvm 1 | 2022/05/04 10:57:13 | W [M.VMManager] [15:57:13]: Java version 7 or 8 required. Things to consider when downgrading; 1. Ignition.config needs to be changed to reflect Java 8’s install location. ie. wrapper.java.command=C:/Program Files/Java/jre1.8.0\_331/bin/java.exe 2. Database connection issues- [TLS v1.0 and v1.1 Microsoft SQL Server Database connection issue](https://support.inductiveautomation.com/hc/en-us/articles/4417310204813-TLS-v1-0-and-v1-1-Microsoft-SQL-Server-Database-connection-issue) 3. JDBC Driver (wasn’t sure if this would need to be replaced, but did it anyway)- [JDBC From Manual](http://files.inductiveautomation.com/sqlserver_winauth_dlls/auth.zip) ---
**Author:** ![Mason\_1](https://avatars.discourse-cdn.com/v4/letter/m/ee59a6/32.png) [@Mason\_1](https://forum.inductiveautomation.com/u/Mason_1)\ **Post date:** [August 29, 2023, 8:46pm UTC](https://forum.inductiveautomation.com/t/gatway-disk-full-7-9-7/58888/10 "2023-08-29T20:46:47Z")
experiencing the same issue in 8.1.28 same fix (restart gateway service or system) there is plenty of space left ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/a/9a4ea22626cb0a77408001d0b5e73c3eb9d12449.png) ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [August 29, 2023, 8:52pm UTC](https://forum.inductiveautomation.com/t/gatway-disk-full-7-9-7/58888/11 "2023-08-29T20:52:48Z")
Notice that it says 0.0gb / 0.0gb. That is, it can't see the size of the disk, either. I'm going to guess there's some permissions issue involved. ---
**Author:** ![Mason\_1](https://avatars.discourse-cdn.com/v4/letter/m/ee59a6/32.png) [@Mason\_1](https://forum.inductiveautomation.com/u/Mason_1)\ **Post date:** [August 29, 2023, 8:54pm UTC](https://forum.inductiveautomation.com/t/gatway-disk-full-7-9-7/58888/12 "2023-08-29T20:54:14Z")
it is fixed on system or service reboot for some amount of time a couple of hours. see original post ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [August 29, 2023, 9:15pm UTC](https://forum.inductiveautomation.com/t/gatway-disk-full-7-9-7/58888/13 "2023-08-29T21:15:42Z")
I don't see any tickets for this. Give support a call.