# GATWEWAY: ERROR: Sytem Error 5 has occoured. Acces is Denied

**URL:** <https://forum.inductiveautomation.com/t/gatweway-error-sytem-error-5-has-occoured-acces-is-denied/1528>\
**Category:** Ignition\
**Created:** [February 11, 2010, 7:30pm UTC](https://forum.inductiveautomation.com/t/gatweway-error-sytem-error-5-has-occoured-acces-is-denied/1528 "2010-02-11T19:30:52Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![robin.abdul](https://avatars.discourse-cdn.com/v4/letter/r/41988e/32.png) [@robin.abdul](https://forum.inductiveautomation.com/u/robin.abdul)\
**Post date:** [February 11, 2010, 7:30pm UTC](https://forum.inductiveautomation.com/t/gatweway-error-sytem-error-5-has-occoured-acces-is-denied/1528/1 "2010-02-11T19:30:52Z")

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Hi,

I am encountering this new error,  
when I open the Gateway and try to start the gateway,  
[color=#FF0040]GATWEWAY: ERROR: Sytem Error 5 has occoured. Acces is Denied[/color]  
But actually the Gateway is funning

#2  
Please check  
Could not upload attachment to ./files/5416\_7552e1d4771215c0e99ffc569e1259fd.  
i cannot upload the attachment in the forum

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**Author:** ![Carl.Gould](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/carl.gould/32/7262_2.png) [@Carl.Gould](https://forum.inductiveautomation.com/u/Carl.Gould)\
**Post date:** [February 17, 2010, 4:43pm UTC](https://forum.inductiveautomation.com/t/gatweway-error-sytem-error-5-has-occoured-acces-is-denied/1528/2 "2010-02-17T16:43:40Z")

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“System Error 5” is a windows error, see this knowledge base article [support.microsoft.com/kb/555644](http://support.microsoft.com/kb/555644)

Can you start the Ignition Gateway from the Windows Services panel?

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**Author:** ![robin.abdul](https://avatars.discourse-cdn.com/v4/letter/r/41988e/32.png) [@robin.abdul](https://forum.inductiveautomation.com/u/robin.abdul)\
**Post date:** [February 18, 2010, 6:45pm UTC](https://forum.inductiveautomation.com/t/gatweway-error-sytem-error-5-has-occoured-acces-is-denied/1528/3 "2010-02-18T18:45:22Z")

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Yes,

I can start the service is running

and I work normally

except that the Gateway Control Utility wouldn’t show any thing…but Trying to establish the connection

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<div class="post-metadata">

**Author:** ![Carl.Gould](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/carl.gould/32/7262_2.png) [@Carl.Gould](https://forum.inductiveautomation.com/u/Carl.Gould)\
**Post date:** [February 18, 2010, 9:42pm UTC](https://forum.inductiveautomation.com/t/gatweway-error-sytem-error-5-has-occoured-acces-is-denied/1528/4 "2010-02-18T21:42:35Z")

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Sounds to me like you’ve got some permissions issues that are preventing the GCU from working correctly. This likely has to do with the fact that you are running Vista. Try running the GCU under an administrator account. You don’t have to use the GCU at all, however, it is just a convenience.

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**Author:** ![robin.abdul](https://avatars.discourse-cdn.com/v4/letter/r/41988e/32.png) [@robin.abdul](https://forum.inductiveautomation.com/u/robin.abdul)\
**Post date:** [February 19, 2010, 3:33pm UTC](https://forum.inductiveautomation.com/t/gatweway-error-sytem-error-5-has-occoured-acces-is-denied/1528/5 "2010-02-19T15:33:55Z")

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Yes, running under vista, under administrative account…  
its ok…

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**Author:** ![StriderPR](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@StriderPR](https://forum.inductiveautomation.com/u/StriderPR)\
**Post date:** [August 26, 2010, 6:51pm UTC](https://forum.inductiveautomation.com/t/gatweway-error-sytem-error-5-has-occoured-acces-is-denied/1528/6 "2010-08-26T18:51:34Z")

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The same happened in Win7 after an update. Running it as Administrator did the trick!