# Ghost alarm message issue

**URL:** <https://forum.inductiveautomation.com/t/ghost-alarm-message-issue/65369>\
**Category:** Ignition\
**Created:** [October 18, 2022, 9:39pm UTC](https://forum.inductiveautomation.com/t/ghost-alarm-message-issue/65369 "2022-10-18T21:39:46Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![zacht](https://avatars.discourse-cdn.com/v4/letter/z/ea5d25/32.png) [@zacht](https://forum.inductiveautomation.com/u/zacht)\
**Post date:** [October 18, 2022, 10:23pm UTC](https://forum.inductiveautomation.com/t/ghost-alarm-message-issue/65369/2 "2022-10-18T22:23:43Z")

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Obviously this isn't great because it requires a gateway restart, but this worked for me.

> [@Can't Clear Changed Alarm](https://forum.inductiveautomation.com/t/cant-clear-changed-alarm/64250/3):
>
> Ack mode is set to manual, but when the footer is enabled, the Acknowledge button is grayed out. I had a conversation with Support. They suggested I stop the gateway, delete %Install Directory%/data/alarms\_######, then restart the gateway. I’ll try that next weekend and see if it helps.

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