# Got Login Failed in Gateway

**URL:** <https://forum.inductiveautomation.com/t/got-login-failed-in-gateway/108420>\
**Category:** Ignition\
**Created:** [July 14, 2025, 4:09am UTC](https://forum.inductiveautomation.com/t/got-login-failed-in-gateway/108420 "2025-07-14T04:09:21Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![santosh.chilme](https://avatars.discourse-cdn.com/v4/letter/s/e79b87/32.png) [@santosh.chilme](https://forum.inductiveautomation.com/u/santosh.chilme)\
**Post date:** [July 14, 2025, 4:09am UTC](https://forum.inductiveautomation.com/t/got-login-failed-in-gateway/108420/1 "2025-07-14T04:09:21Z")

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![Screenshot 2025-07-08 164943](https://us1.discourse-cdn.com/inductiveautomation/original/3X/4/4/4424d08ffd614a1a7d86f52e07f40bbb86a00c3a.jpeg)

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**Author:** ![Anthony\_Ortiz](https://avatars.discourse-cdn.com/v4/letter/a/e9bcb4/32.png) [@Anthony\_Ortiz](https://forum.inductiveautomation.com/u/Anthony_Ortiz)\
**Post date:** [July 14, 2025, 4:21am UTC](https://forum.inductiveautomation.com/t/got-login-failed-in-gateway/108420/2 "2025-07-14T04:21:29Z")

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remember that the user name is also case sensitive. Thats the issue i always forget.

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**Author:** ![santosh.chilme](https://avatars.discourse-cdn.com/v4/letter/s/e79b87/32.png) [@santosh.chilme](https://forum.inductiveautomation.com/u/santosh.chilme)\
**Post date:** [July 14, 2025, 10:42am UTC](https://forum.inductiveautomation.com/t/got-login-failed-in-gateway/108420/3 "2025-07-14T10:42:35Z")

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Thanks for mentioned this point but in my scenario username and password is correct but unable to login.

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**Author:** ![robertm](https://avatars.discourse-cdn.com/v4/letter/r/ea5d25/32.png) [@robertm](https://forum.inductiveautomation.com/u/robertm)\
**Post date:** [July 14, 2025, 10:52am UTC](https://forum.inductiveautomation.com/t/got-login-failed-in-gateway/108420/5 "2025-07-14T10:52:01Z")

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Has your username and password ever worked? Are you able to login to the default administration account?

If you have access to the gateway, you can use the gwcmd command prompt to reset the default login.