# Grey screen when starting client

**URL:** <https://forum.inductiveautomation.com/t/grey-screen-when-starting-client/28543>\
**Category:** Ignition\
**Created:** [September 25, 2019, 11:52am UTC](https://forum.inductiveautomation.com/t/grey-screen-when-starting-client/28543 "2019-09-25T11:52:18Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Mitchel.Gommers](https://avatars.discourse-cdn.com/v4/letter/m/2acd7d/32.png) [@Mitchel.Gommers](https://forum.inductiveautomation.com/u/Mitchel.Gommers)\
**Post date:** [September 25, 2019, 11:52am UTC](https://forum.inductiveautomation.com/t/grey-screen-when-starting-client/28543/1 "2019-09-25T11:52:18Z")

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Hello,

When I launch a client in the Native Client Launcher and logon I only get a grey screen. I see in another topic that it can help to delete the .ignition folder in c:\users\username but that didn’t help.

Does someone have an idea?

Thank you  
Mitchel

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<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [September 25, 2019, 12:14pm UTC](https://forum.inductiveautomation.com/t/grey-screen-when-starting-client/28543/2 "2019-09-25T12:14:45Z")

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Do you have a main window set to open on startup in this project?

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<div class="post-metadata">

**Author:** ![cmallonee](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/cmallonee/32/6416_2.png) [@cmallonee](https://forum.inductiveautomation.com/u/cmallonee)\
**Post date:** [September 25, 2019, 7:30pm UTC](https://forum.inductiveautomation.com/t/grey-screen-when-starting-client/28543/3 "2019-09-25T19:30:15Z")

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We need a bit more information to help with this. Is this a new project, or has it worked previously? What version of Ignition are you using? What Java version if Ignition is less than 8.0? What Operating System?