# Help! Can't Log In with Operator Role After Locking Screen **URL:** \ **Category:** Ignition\ **Tags:** designer\ **Created:** [May 22, 2025, 7:29pm UTC](https://forum.inductiveautomation.com/t/help-cant-log-in-with-operator-role-after-locking-screen/106594 "2025-05-22T19:29:00Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Saed\_Alhabbashi](https://avatars.discourse-cdn.com/v4/letter/s/dec6dc/32.png) [@Saed\_Alhabbashi](https://forum.inductiveautomation.com/u/Saed_Alhabbashi)\ **Post date:** [May 22, 2025, 7:29pm UTC](https://forum.inductiveautomation.com/t/help-cant-log-in-with-operator-role-after-locking-screen/106594/1 "2025-05-22T19:29:00Z")
Hello, I’m going through the AMAZING online training and trying out everything I learn. I got stuck in the **Platform** section, specifically under **Design \> Security**. I enable the protection resource in one of the screens and assigned a **Protect Resource** permission to the **Operation** role. I've already created a user named **Operator1** and assigned them the **Operation** role. After logging out from the Admin user, I tried to log in in designer as **Operator1** using the dedicated password, but I keep getting a **"Login failed"** message. What am I missing? I can't skip this step. Please help! NB: I was able to login into Gateway with the Operator1 ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [May 22, 2025, 7:30pm UTC](https://forum.inductiveautomation.com/t/help-cant-log-in-with-operator-role-after-locking-screen/106594/2 "2025-05-22T19:30:36Z")
> **[Gateway Command-line Utility - gwcmd | Ignition User Manual](https://docs.inductiveautomation.com/docs/8.1/platform/gateway/gateway-command-line-utility-gwcmd#gateway-password-reset)** > > The Gateway Command-line Utility provides a list of commands you can use to perform specific functions in the Gateway. The Gateway Command-line Utility or gwcmd provides basic commands, such as resetting the main password, changing the Gateway's... edit: oops, I may have misunderstood, I read that as you have locked yourself out.