# Help identifying Log entries

**URL:** <https://forum.inductiveautomation.com/t/help-identifying-log-entries/19490>\
**Category:** Ignition\
**Created:** [August 31, 2018, 2:59pm UTC](https://forum.inductiveautomation.com/t/help-identifying-log-entries/19490 "2018-08-31T14:59:07Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![oscar.salcedo](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/oscar.salcedo/32/11019_2.png) [@oscar.salcedo](https://forum.inductiveautomation.com/u/oscar.salcedo)\
**Post date:** [August 31, 2018, 2:59pm UTC](https://forum.inductiveautomation.com/t/help-identifying-log-entries/19490/1 "2018-08-31T14:59:07Z")

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Hi all,

We have been seeing this log entry often recently. I have tried increasing the verbosity level but that’s all I get in the logs. Any ideas as to what may be causing it?

INFO | jvm 1 | 2018/08/31 10:54:48 | I [O.ActivateSessionService] [14:54:48]: User “{schedule=Always, firstname=, notes=, language=null, username=opcuauser, lastname=}” connected.  
INFO | jvm 1 | 2018/08/31 10:54:48 | I [O.ActivateSessionService] [14:54:48]: User “{schedule=Always, firstname=, notes=, language=null, username=opcuauser, lastname=}” connected.  
INFO | jvm 1 | 2018/08/31 10:54:49 | I [O.ActivateSessionService] [14:54:49]: User “{schedule=Always, firstname=, notes=, language=null, username=opcuauser, lastname=}” connected.  
INFO | jvm 1 | 2018/08/31 10:54:49 | I [O.ActivateSessionService] [14:54:49]: User “{schedule=Always, firstname=, notes=, language=null, username=opcuauser, lastname=}” connected.

Thanks

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [August 31, 2018, 3:25pm UTC](https://forum.inductiveautomation.com/t/help-identifying-log-entries/19490/2 "2018-08-31T15:25:32Z")

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An OPC UA client, somewhere, connecting to the OPC UA server on this gateway. If you the default connection is currently valid and connected it’s probably remote.

I’m not sure there’s any logging that would identify it easily, but you could watch for the incoming connections on Wireshark if you’re unable to locate it.

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<div class="post-metadata">

**Author:** ![oscar.salcedo](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/oscar.salcedo/32/11019_2.png) [@oscar.salcedo](https://forum.inductiveautomation.com/u/oscar.salcedo)\
**Post date:** [August 31, 2018, 5:20pm UTC](https://forum.inductiveautomation.com/t/help-identifying-log-entries/19490/3 "2018-08-31T17:20:20Z")

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Thanks @Kevin.Herron  
While I have your attention… where do these entries typically come from?

Returning ServiceFault for request: com.inductiveautomation.opcua.types.messages.ReadRequest@79dd85b9. StatusCode=StatusCode[Severity=Bad, Subcode=Bad\_SecureChannelIdInvalid]

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [August 31, 2018, 5:26pm UTC](https://forum.inductiveautomation.com/t/help-identifying-log-entries/19490/4 "2018-08-31T17:26:34Z")

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Maybe the same clients that keep reconnecting? Hard to tell for sure. It’s the UA server returning a ServiceFault because a client made a request on a secure channel that is no longer valid.

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<div class="post-metadata">

**Author:** ![oscar.salcedo](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/oscar.salcedo/32/11019_2.png) [@oscar.salcedo](https://forum.inductiveautomation.com/u/oscar.salcedo)\
**Post date:** [October 26, 2018, 4:13pm UTC](https://forum.inductiveautomation.com/t/help-identifying-log-entries/19490/5 "2018-10-26T16:13:12Z")

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There was an OPCUA client that needed to be reconnected. Thanks!