# Help Request - setup

**URL:** <https://forum.inductiveautomation.com/t/help-request-setup/97402>\
**Category:** Ignition\
**Tags:** ignition81, perspective\
**Created:** [October 17, 2024, 4:05pm UTC](https://forum.inductiveautomation.com/t/help-request-setup/97402 "2024-10-17T16:05:47Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Shadrach\_Floyd](https://avatars.discourse-cdn.com/v4/letter/s/aca169/32.png) [@Shadrach\_Floyd](https://forum.inductiveautomation.com/u/Shadrach_Floyd)\
**Post date:** [October 17, 2024, 4:05pm UTC](https://forum.inductiveautomation.com/t/help-request-setup/97402/1 "2024-10-17T16:05:47Z")

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Within Perspective, I have a help request view that employees line side can submit issues to different departments as they arise. I have a pop up tied to it for when the responsible party goes to close the case. How do I display who closed the task on that popup screen? Along with any comments they have?

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [October 17, 2024, 4:29pm UTC](https://forum.inductiveautomation.com/t/help-request-setup/97402/2 "2024-10-17T16:29:06Z")

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Your session properties will have the authorized user. Just capture that in your database record for that issue.
