# Historian tag no display on easychart **URL:** \ **Category:** General Discussion\ **Created:** [March 7, 2019, 4:50pm UTC](https://forum.inductiveautomation.com/t/historian-tag-no-display-on-easychart/23132 "2019-03-07T16:50:48Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Special\_tec](https://avatars.discourse-cdn.com/v4/letter/s/b5ac83/32.png) [@Special\_tec](https://forum.inductiveautomation.com/u/Special_tec)\ **Post date:** [March 7, 2019, 4:50pm UTC](https://forum.inductiveautomation.com/t/historian-tag-no-display-on-easychart/23132/1 "2019-03-07T16:50:49Z")
I have set up a tag with historian feature enabled ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/2/2c6d1da6aba07bba12ef25f5b1e9fa29c63fb09e.png) ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/4/4cf7e3df3656377c1426ca82d3118197b2296099.png) And then created an easy chart and dragged and dropped this into it but the chart does not populate? ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/a/aae835efbd6f0fbbf53d3bc51e35823584d1fba8.png) ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/b/bcf8af195b3d0de0edb9b2ae7e88e0e49524a721.png) This has been active for a couple of days and I the database is running, I have taken a clip from the console that looks to be the issue but need some assistance to understand what can stop the insertion of tag information in the database? ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/2/2c603ddda48c0daefa1b5613f7f605e335ee538f.png) ---
**Author:** ![ethomason](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ethomason/32/43338_2.png) [@ethomason](https://forum.inductiveautomation.com/u/ethomason)\ **Post date:** [March 7, 2019, 5:43pm UTC](https://forum.inductiveautomation.com/t/historian-tag-no-display-on-easychart/23132/2 "2019-03-07T17:43:17Z")
What happens when you turn the No Count option off in SQL Server? ---
**Author:** ![Special\_tec](https://avatars.discourse-cdn.com/v4/letter/s/b5ac83/32.png) [@Special\_tec](https://forum.inductiveautomation.com/u/Special_tec)\ **Post date:** [March 8, 2019, 10:33am UTC](https://forum.inductiveautomation.com/t/historian-tag-no-display-on-easychart/23132/3 "2019-03-08T10:33:31Z")
Im trying to locate the No count option but did come across this when looking? Is the No count within the ignition setup or server? ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/3/3135b570b10f5dda9e9fdcdc85f5ce6f71a4664a.png) ---
**Author:** ![Special\_tec](https://avatars.discourse-cdn.com/v4/letter/s/b5ac83/32.png) [@Special\_tec](https://forum.inductiveautomation.com/u/Special_tec)\ **Post date:** [March 8, 2019, 10:42am UTC](https://forum.inductiveautomation.com/t/historian-tag-no-display-on-easychart/23132/4 "2019-03-08T10:42:50Z")
![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/4/45778cfbad8e19730e0b0816d8a58a049af9f64a.png) https:/uploads/iatesting/original/2X/4/45778cfbad8e19730e0b0816d8a58a049af9f64a.png ---
**Author:** ![ethomason](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ethomason/32/43338_2.png) [@ethomason](https://forum.inductiveautomation.com/u/ethomason)\ **Post date:** [March 8, 2019, 3:09pm UTC](https://forum.inductiveautomation.com/t/historian-tag-no-display-on-easychart/23132/5 "2019-03-08T15:09:06Z")
What version of MSSSQL is this? I usually access it in SQL Server Management Studio by right clicking on the server, selecting properties \> Connections and then unchecking “no count” under Default connection options. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/d/d330ef18be6af30b211bc714266793223b81284f.png) You may need to search for your version + “turn off no count” ---
**Author:** ![Special\_tec](https://avatars.discourse-cdn.com/v4/letter/s/b5ac83/32.png) [@Special\_tec](https://forum.inductiveautomation.com/u/Special_tec)\ **Post date:** [March 8, 2019, 4:38pm UTC](https://forum.inductiveautomation.com/t/historian-tag-no-display-on-easychart/23132/6 "2019-03-08T16:38:08Z")
This is already unchecked? ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/3/3a1bea05b1cd0b6ba0693d8e0344d91744cbb3dc.png) ---
**Author:** ![ethomason](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ethomason/32/43338_2.png) [@ethomason](https://forum.inductiveautomation.com/u/ethomason)\ **Post date:** [March 8, 2019, 5:33pm UTC](https://forum.inductiveautomation.com/t/historian-tag-no-display-on-easychart/23132/7 "2019-03-08T17:33:48Z")
Interesting. I’d open a ticket with support then. ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [March 8, 2019, 6:17pm UTC](https://forum.inductiveautomation.com/t/historian-tag-no-display-on-easychart/23132/8 "2019-03-08T18:17:27Z")
The no count setting is probably a red herring – the error is that an update query is returning a result set. ---
**Author:** ![ethomason](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ethomason/32/43338_2.png) [@ethomason](https://forum.inductiveautomation.com/u/ethomason)\ **Post date:** [March 8, 2019, 6:30pm UTC](https://forum.inductiveautomation.com/t/historian-tag-no-display-on-easychart/23132/9 "2019-03-08T18:30:42Z")
The no count setting is not a red herring, it’s been documented as a possible cause of the issue. Crossing it off the list is quick and painless. ---
**Author:** ![Special\_tec](https://avatars.discourse-cdn.com/v4/letter/s/b5ac83/32.png) [@Special\_tec](https://forum.inductiveautomation.com/u/Special_tec)\ **Post date:** [March 11, 2019, 8:59am UTC](https://forum.inductiveautomation.com/t/historian-tag-no-display-on-easychart/23132/10 "2019-03-11T08:59:13Z")
I have created a support ticket but no response as yet but now the cache is full and affecting the buffer? ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/3/3067c9c591a43e5d023abe755b44b3a84931839a.png) ---
**Author:** ![Special\_tec](https://avatars.discourse-cdn.com/v4/letter/s/b5ac83/32.png) [@Special\_tec](https://forum.inductiveautomation.com/u/Special_tec)\ **Post date:** [March 12, 2019, 8:44am UTC](https://forum.inductiveautomation.com/t/historian-tag-no-display-on-easychart/23132/11 "2019-03-12T08:44:51Z")
Having raised a support request on this matter this has not been assigned after 4 days and I am still no further forward? Is there a preferred method to get support? as I am very disappointed that a web request has not been picked up and that PST telephone support is evening time here in the UK. ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [March 12, 2019, 11:18am UTC](https://forum.inductiveautomation.com/t/historian-tag-no-display-on-easychart/23132/12 "2019-03-12T11:18:42Z")
> [@Special\_tec](#): > > Is there a preferred method to get support? as I am very disappointed that a web request has not been picked up and that PST telephone support is evening time here in the UK. The forum is a completely unofficial support avenue. With the support department, I believe their priority is: calls, emails, web. I'm sorry you haven't been able to get your request answered in a reasonable time, their response times vary based on support load, and if there are a lot of phone calls the email and web response times slip.