# Horizontal Menu Issue

**URL:** <https://forum.inductiveautomation.com/t/horizontal-menu-issue/96801>\
**Category:** General Discussion\
**Tags:** ignition81, perspective\
**Created:** [October 3, 2024, 10:25pm UTC](https://forum.inductiveautomation.com/t/horizontal-menu-issue/96801 "2024-10-03T22:25:40Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![bwirth](https://avatars.discourse-cdn.com/v4/letter/b/41988e/32.png) [@bwirth](https://forum.inductiveautomation.com/u/bwirth)\
**Post date:** [October 3, 2024, 10:25pm UTC](https://forum.inductiveautomation.com/t/horizontal-menu-issue/96801/1 "2024-10-03T22:25:40Z")

</div>

I know this is an old issue, but I am running into it or something similar on 8.1.43. But only with 1 or 2 users, not everyone. Basically, it draws the menus to 2 levels then stops expending the menus. Sometimes the items at level 2 don't work. It's only the one user though (even stranger, only when he's in a certain network segment) and I can't recreate it on my machine. Ideas? I have personally seen it through a Teams screen share. It is in a docked view based off the demo project.

# [[Bug-338, 951]Perspective - Horizontal menu issue](https://forum.inductiveautomation.com/t/bug-338-951-perspective-horizontal-menu-issue/38256)

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/c/4/c42462fbc99658b788b6bffab08f44271bde6748.png)

---

<div class="post-metadata">

**Author:** ![gilloza87](https://avatars.discourse-cdn.com/v4/letter/g/8baadc/32.png) [@gilloza87](https://forum.inductiveautomation.com/u/gilloza87)\
**Post date:** [October 4, 2024, 1:21pm UTC](https://forum.inductiveautomation.com/t/horizontal-menu-issue/96801/2 "2024-10-04T13:21:47Z")

</div>

Do you have and security zones setup that could prevent this simce you mentioned network segments?

---

<div class="post-metadata">

**Author:** ![bwirth](https://avatars.discourse-cdn.com/v4/letter/b/41988e/32.png) [@bwirth](https://forum.inductiveautomation.com/u/bwirth)\
**Post date:** [October 4, 2024, 2:09pm UTC](https://forum.inductiveautomation.com/t/horizontal-menu-issue/96801/3 "2024-10-04T14:09:00Z")

</div>

No zones configured at all outside of default. It's a really weird issue. Our next step is to get his laptop into the IT group for updates and possibly reload.

---

<div class="post-metadata">

**Author:** ![dkhayes117](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dkhayes117/32/68344_2.png) [@dkhayes117](https://forum.inductiveautomation.com/u/dkhayes117)\
**Post date:** [October 4, 2024, 2:34pm UTC](https://forum.inductiveautomation.com/t/horizontal-menu-issue/96801/4 "2024-10-04T14:34:16Z")

</div>

If that doesn't fix it, you should contact Inductive Automation support.

---

<div class="post-metadata">

**Author:** ![bwirth](https://avatars.discourse-cdn.com/v4/letter/b/41988e/32.png) [@bwirth](https://forum.inductiveautomation.com/u/bwirth)\
**Post date:** [October 4, 2024, 4:19pm UTC](https://forum.inductiveautomation.com/t/horizontal-menu-issue/96801/5 "2024-10-04T16:19:54Z")

</div>

I'd have to figure out how to reproduce it! Working on it. I have noticed that if you're moving the mouse a little when you click the items, they display the same behavior. I'm wondering if that is happening when they click on the touchpads on the laptops in the field.

---

<div class="post-metadata">

**Author:** ![bwirth](https://avatars.discourse-cdn.com/v4/letter/b/41988e/32.png) [@bwirth](https://forum.inductiveautomation.com/u/bwirth)\
**Post date:** [October 4, 2024, 8:59pm UTC](https://forum.inductiveautomation.com/t/horizontal-menu-issue/96801/6 "2024-10-04T20:59:23Z")

</div>

I have confirmation that when you use the "single touch" on a touchpad to click, we see this behavior. If he clicks the physical button, it works as expected. Also appears to be worse the deeper you go into a nested menu. I'll likely wait until next week and create a support ticket to see if there are any options.

Will also likely pull my laptop out is I'm using a Lenovo (theirs are Lenovo as well) and see if I can produce the issue from here and play with the mouse sensitivity settings.

Thanks everyone for your input!
