# How to check BasicCare License expiration date

**URL:** <https://forum.inductiveautomation.com/t/how-to-check-basiccare-license-expiration-date/100847>\
**Category:** General Discussion\
**Created:** [January 14, 2025, 6:29am UTC](https://forum.inductiveautomation.com/t/how-to-check-basiccare-license-expiration-date/100847 "2025-01-14T06:29:47Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Pongthep\_Reawruad](https://avatars.discourse-cdn.com/v4/letter/p/bbce88/32.png) [@Pongthep\_Reawruad](https://forum.inductiveautomation.com/u/Pongthep_Reawruad)\
**Post date:** [January 14, 2025, 6:29am UTC](https://forum.inductiveautomation.com/t/how-to-check-basiccare-license-expiration-date/100847/1 "2025-01-14T06:29:48Z")

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Hi,

Does anyone know how to check the expiration date of BasicCare Support Plan in Ignition?

Thank you.  
Pongthep

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**Author:** ![Fran\_Dujmovic](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/fran_dujmovic/32/70280_2.png) [@Fran\_Dujmovic](https://forum.inductiveautomation.com/u/Fran_Dujmovic)\
**Post date:** [January 14, 2025, 9:05am UTC](https://forum.inductiveautomation.com/t/how-to-check-basiccare-license-expiration-date/100847/2 "2025-01-14T09:05:09Z")

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Here's something to look at:

> [@\[SOLVED\] Support basic care igniton](https://forum.inductiveautomation.com/t/solved-support-basic-care-igniton/72118):
>
> Hello everyone, I have a question. Does anyone know if support plan basic care is per year? And also, wich will be the range time for support? Or the range time will be for 24 hours?

From my understanding, Basic Care Support duration is per year. For specific details about your expiration date it's probably best to contact official IA support.

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**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\
**Post date:** [January 14, 2025, 10:34am UTC](https://forum.inductiveautomation.com/t/how-to-check-basiccare-license-expiration-date/100847/3 "2025-01-14T10:34:44Z")

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If you have access to the IA license manager (integrator portal), you can view the status there.

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**Author:** ![Pongthep\_Reawruad](https://avatars.discourse-cdn.com/v4/letter/p/bbce88/32.png) [@Pongthep\_Reawruad](https://forum.inductiveautomation.com/u/Pongthep_Reawruad)\
**Post date:** [January 15, 2025, 6:05am UTC](https://forum.inductiveautomation.com/t/how-to-check-basiccare-license-expiration-date/100847/4 "2025-01-15T06:05:55Z")

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Thank you very much I will check.