# How to configure perspective module to be able to access from the mobile **URL:** \ **Category:** Ignition\ **Tags:** perspective\ **Created:** [May 6, 2023, 12:43am UTC](https://forum.inductiveautomation.com/t/how-to-configure-perspective-module-to-be-able-to-access-from-the-mobile/73350 "2023-05-06T00:43:22Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![Marcos\_Gomez](https://avatars.discourse-cdn.com/v4/letter/m/e47774/32.png) [@Marcos\_Gomez](https://forum.inductiveautomation.com/u/Marcos_Gomez)\ **Post date:** [May 6, 2023, 12:43am UTC](https://forum.inductiveautomation.com/t/how-to-configure-perspective-module-to-be-able-to-access-from-the-mobile/73350/1 "2023-05-06T00:43:22Z")
Hello everyone, I am new used ignition I have a problem when I want to visualize from my mobile the perspective design of a system. I know that my laptop and mobile must be connected in the same network and in the link that I generate to see the scada remove the part that says localhost and put the ip of my laptop and when I put the link in my mobile it does not load for the visualization ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [May 6, 2023, 12:48am UTC](https://forum.inductiveautomation.com/t/how-to-configure-perspective-module-to-be-able-to-access-from-the-mobile/73350/2 "2023-05-06T00:48:38Z")
Have you configured your laptop's firewall to allow remote connections to come through? ---
**Author:** ![Marcos\_Gomez](https://avatars.discourse-cdn.com/v4/letter/m/e47774/32.png) [@Marcos\_Gomez](https://forum.inductiveautomation.com/u/Marcos_Gomez)\ **Post date:** [May 6, 2023, 12:59am UTC](https://forum.inductiveautomation.com/t/how-to-configure-perspective-module-to-be-able-to-access-from-the-mobile/73350/3 "2023-05-06T00:59:05Z")
I have configured the firewall by port and it doesn't work either ---
**Author:** ![Ryan\_Allen](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ryan_allen/32/47013_2.png) [@Ryan\_Allen](https://forum.inductiveautomation.com/u/Ryan_Allen)\ **Post date:** [May 6, 2023, 2:47am UTC](https://forum.inductiveautomation.com/t/how-to-configure-perspective-module-to-be-able-to-access-from-the-mobile/73350/4 "2023-05-06T02:47:24Z")
Have you tried downloading the Perspective app from the app store and doing a gateway scan? ---
**Author:** ![nminchin](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nminchin/32/6911_2.png) [@nminchin](https://forum.inductiveautomation.com/u/nminchin)\ **Post date:** [May 6, 2023, 1:26pm UTC](https://forum.inductiveautomation.com/t/how-to-configure-perspective-module-to-be-able-to-access-from-the-mobile/73350/5 "2023-05-06T13:26:18Z")
Can you access the ignition gateway by ip address from your laptop? > [@Marcos\_Gomez](#): > > know that my laptop and mobile must be connected in the same networ Is your phone and laptop within the same subnet? Or does your router route the traffic between the different subnets? ---
**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\ **Post date:** [May 6, 2023, 1:27pm UTC](https://forum.inductiveautomation.com/t/how-to-configure-perspective-module-to-be-able-to-access-from-the-mobile/73350/6 "2023-05-06T13:27:40Z")
I think his laptop _is_ the gateway... ---
**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\ **Post date:** [May 6, 2023, 1:28pm UTC](https://forum.inductiveautomation.com/t/how-to-configure-perspective-module-to-be-able-to-access-from-the-mobile/73350/7 "2023-05-06T13:28:45Z")
On your laptop? What about the router that is broadcasting the WiFi? ---
**Author:** ![nminchin](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nminchin/32/6911_2.png) [@nminchin](https://forum.inductiveautomation.com/u/nminchin)\ **Post date:** [May 6, 2023, 1:29pm UTC](https://forum.inductiveautomation.com/t/how-to-configure-perspective-module-to-be-able-to-access-from-the-mobile/73350/8 "2023-05-06T13:29:40Z")
> [@Matrix\_Engineering](#): > > his laptop _is_ the gateway I know, but just wanting to check the ip address is correct really ---
**Author:** ![Marcos\_Gomez](https://avatars.discourse-cdn.com/v4/letter/m/e47774/32.png) [@Marcos\_Gomez](https://forum.inductiveautomation.com/u/Marcos_Gomez)\ **Post date:** [May 6, 2023, 6:25pm UTC](https://forum.inductiveautomation.com/t/how-to-configure-perspective-module-to-be-able-to-access-from-the-mobile/73350/9 "2023-05-06T18:25:49Z")
Yes, I did it too and it didn't work, but I downloaded it on the play store, I don't know if I have to give permissions on the localhost ![WhatsApp Image 2023-04-28 at 6.30.55 PM](https://us1.discourse-cdn.com/inductiveautomation/original/3X/f/d/fd52c17126f6b9fb86b1ed3ba59100b3f03f9d50.jpeg) yesterday I found that you don't have to download it from the play store but from the play store [https://files.inductiveautomation.com/release/perspective/android/ignition\_perspective-1.0.6.apk](https://files.inductiveautomation.com/release/perspective/android/ignition_perspective-1.0.6.apk) I don't know if that was the error for which the perspective application did not work for me ---
**Author:** ![Marcos\_Gomez](https://avatars.discourse-cdn.com/v4/letter/m/e47774/32.png) [@Marcos\_Gomez](https://forum.inductiveautomation.com/u/Marcos_Gomez)\ **Post date:** [May 6, 2023, 6:32pm UTC](https://forum.inductiveautomation.com/t/how-to-configure-perspective-module-to-be-able-to-access-from-the-mobile/73350/10 "2023-05-06T18:32:30Z")
If I have my laptop in the same network as the mobile and when I go to the link of my design I put the ip address of my laptop and in the browser of my laptop it works but not in the mobile ---
**Author:** ![Ryan\_Allen](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ryan_allen/32/47013_2.png) [@Ryan\_Allen](https://forum.inductiveautomation.com/u/Ryan_Allen)\ **Post date:** [May 6, 2023, 7:51pm UTC](https://forum.inductiveautomation.com/t/how-to-configure-perspective-module-to-be-able-to-access-from-the-mobile/73350/11 "2023-05-06T19:51:06Z")
You're sure you setup the firewall properly? > [@Ignition Perspective iOS App](https://forum.inductiveautomation.com/t/ignition-perspective-ios-app/30738/9): > > Thanks for your question. I have done it as follows: 1- Setting \> Update and Security \> Windows Security \> Firewall and Network Protection 2- Advanced Settings \> Inbound Rules \> New Rule 3- Port \> TCP and Specific Local Port 8088 \> Allow the Connection \> Check Domain + Private + Public \> Name the Rule ensure the rule is enabled. in the perspective app, manually search for the gateway: http://IP:8088 Also, is the gateway on a VM? ---
**Author:** ![Marcos\_Gomez](https://avatars.discourse-cdn.com/v4/letter/m/e47774/32.png) [@Marcos\_Gomez](https://forum.inductiveautomation.com/u/Marcos_Gomez)\ **Post date:** [May 6, 2023, 9:44pm UTC](https://forum.inductiveautomation.com/t/how-to-configure-perspective-module-to-be-able-to-access-from-the-mobile/73350/12 "2023-05-06T21:44:40Z")
Yes, I have already configured it as you indicate, the only thing different is that I am not using a virtual machine, Is there another way? ---
**Author:** ![Ryan\_Allen](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ryan_allen/32/47013_2.png) [@Ryan\_Allen](https://forum.inductiveautomation.com/u/Ryan_Allen)\ **Post date:** [May 6, 2023, 9:52pm UTC](https://forum.inductiveautomation.com/t/how-to-configure-perspective-module-to-be-able-to-access-from-the-mobile/73350/13 "2023-05-06T21:52:07Z")
I wasn't saying that you should be using a VM. I just wanted to clarify if you were ---
**Author:** ![Transistor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/transistor/32/3380_2.png) [@Transistor](https://forum.inductiveautomation.com/u/Transistor)\ **Post date:** [May 6, 2023, 10:00pm UTC](https://forum.inductiveautomation.com/t/how-to-configure-perspective-module-to-be-able-to-access-from-the-mobile/73350/14 "2023-05-06T22:00:42Z")
Forget the mobile for a while. Try to connect using another laptop. - `ping` the gateway and check that works first. - If that doesn't work then ping the router's WAN address and check that you can get that far. If not then you need to fix that. - Browse to the gateway `https://:8088`. You should get the gateway home page. - If that works try to launch the Perspective using the known URL or find it in the Home | View Projects page. If that all works then repeat on the mobile. You may need to download a ping app. ---
**Author:** ![nminchin](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nminchin/32/6911_2.png) [@nminchin](https://forum.inductiveautomation.com/u/nminchin)\ **Post date:** [May 7, 2023, 4:06am UTC](https://forum.inductiveautomation.com/t/how-to-configure-perspective-module-to-be-able-to-access-from-the-mobile/73350/15 "2023-05-07T04:06:37Z")
> [@Transistor](#): > > `ping` the gateway and check that works first That has its own problems if the firewall is blocking it though which it does by default. How about, disable the firewall altogether for now and then test. You still haven't confirmed if your ip addresses of laptop and phone are in the same subnet. Can you post what these are for both devices? Ip address and subnet mask ---
**Author:** ![Ly17](https://avatars.discourse-cdn.com/v4/letter/l/c57346/32.png) [@Ly17](https://forum.inductiveautomation.com/u/Ly17)\ **Post date:** [July 27, 2023, 8:29pm UTC](https://forum.inductiveautomation.com/t/how-to-configure-perspective-module-to-be-able-to-access-from-the-mobile/73350/16 "2023-07-27T20:29:51Z")
Has this issue been resolved? I'm having similar problem. The gateway is on a VM and I can access it through my laptop (firewall set up to allow connection on port 8088 on the VM) but I can't access it through my mobile device's web browser or the perspective app; I'm also connected to VPN. Any thoughts? ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [July 27, 2023, 8:48pm UTC](https://forum.inductiveautomation.com/t/how-to-configure-perspective-module-to-be-able-to-access-from-the-mobile/73350/17 "2023-07-27T20:48:30Z")
> [@Ly17](#): > > I can't access it through my mobile device's web browser or the perspective app This is a networking problem, not an Ignition problem.