# How to escape charactor \[#\] in ignition.conf

**URL:** <https://forum.inductiveautomation.com/t/how-to-escape-charactor-in-ignition-conf/72135>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [April 6, 2023, 8:47am UTC](https://forum.inductiveautomation.com/t/how-to-escape-charactor-in-ignition-conf/72135 "2023-04-06T08:47:50Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![weixionglichina](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/weixionglichina/32/10650_2.png) [@weixionglichina](https://forum.inductiveautomation.com/u/weixionglichina)\
**Post date:** [April 6, 2023, 8:47am UTC](https://forum.inductiveautomation.com/t/how-to-escape-charactor-in-ignition-conf/72135/1 "2023-04-06T08:47:50Z")

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I add password of an account, and the password likes [pass#word], I cann't see #word in debug logs, how do we handle this case if we don't want update my password.

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**Author:** ![weixionglichina](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/weixionglichina/32/10650_2.png) [@weixionglichina](https://forum.inductiveautomation.com/u/weixionglichina)\
**Post date:** [April 6, 2023, 9:31am UTC](https://forum.inductiveautomation.com/t/how-to-escape-charactor-in-ignition-conf/72135/2 "2023-04-06T09:31:53Z")

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I tested with java, it's going to create [\#] when we save configurations to properties file, it dosn't work even I add \ before [#], any idea would be great.

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**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\
**Post date:** [April 6, 2023, 10:24am UTC](https://forum.inductiveautomation.com/t/how-to-escape-charactor-in-ignition-conf/72135/3 "2023-04-06T10:24:58Z")

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Looks like you may need two backslashes.

> <https://stackoverflow.com/questions/16251073/java-properties-how-to-escape-hash>

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<div class="post-metadata">

**Author:** ![weixionglichina](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/weixionglichina/32/10650_2.png) [@weixionglichina](https://forum.inductiveautomation.com/u/weixionglichina)\
**Post date:** [April 6, 2023, 11:32am UTC](https://forum.inductiveautomation.com/t/how-to-escape-charactor-in-ignition-conf/72135/4 "2023-04-06T11:32:15Z")

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No, it should be one, because I just need #word

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**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\
**Post date:** [April 6, 2023, 11:35am UTC](https://forum.inductiveautomation.com/t/how-to-escape-charactor-in-ignition-conf/72135/5 "2023-04-06T11:35:53Z")

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Jordan means:

```auto
pass\\#word

```

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<div class="post-metadata">

**Author:** ![weixionglichina](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/weixionglichina/32/10650_2.png) [@weixionglichina](https://forum.inductiveautomation.com/u/weixionglichina)\
**Post date:** [April 6, 2023, 11:52am UTC](https://forum.inductiveautomation.com/t/how-to-escape-charactor-in-ignition-conf/72135/6 "2023-04-06T11:52:41Z")

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> [@Matrix\_Engineering](#):
>
> `pass\\#word`

Yeah, I got it, but it shows (Password: pass\) in wrapper.log as well

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<div class="post-metadata">

**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\
**Post date:** [April 6, 2023, 11:53am UTC](https://forum.inductiveautomation.com/t/how-to-escape-charactor-in-ignition-conf/72135/7 "2023-04-06T11:53:52Z")

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There are other suggestions in the stack thread, e.g.

```auto
zendesk.ticket.subject.prefix=#{'#'}{{ticket.id}}

```

Try them.

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<div class="post-metadata">

**Author:** ![weixionglichina](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/weixionglichina/32/10650_2.png) [@weixionglichina](https://forum.inductiveautomation.com/u/weixionglichina)\
**Post date:** [April 6, 2023, 12:00pm UTC](https://forum.inductiveautomation.com/t/how-to-escape-charactor-in-ignition-conf/72135/8 "2023-04-06T12:00:13Z")

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> [@Matrix\_Engineering](#):
>
> `zendesk.ticket.subject.prefix=#{'#'}{{ticket.id}}`

It seems kind of format, would you please provide more details in my case?

wrapper.share.1.password=pass#word

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [April 6, 2023, 12:34pm UTC](https://forum.inductiveautomation.com/t/how-to-escape-charactor-in-ignition-conf/72135/9 "2023-04-06T12:34:33Z")

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You either quote the entire value or include a second ‘#’.

```auto
foo.bar=“my#password”
foo.baz=my##password

```

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<div class="post-metadata">

**Author:** ![weixionglichina](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/weixionglichina/32/10650_2.png) [@weixionglichina](https://forum.inductiveautomation.com/u/weixionglichina)\
**Post date:** [April 6, 2023, 12:52pm UTC](https://forum.inductiveautomation.com/t/how-to-escape-charactor-in-ignition-conf/72135/10 "2023-04-06T12:52:15Z")

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> [@Kevin.Herron](#):
>
> `foo.baz=my##password`

Solution for me.

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<div class="post-metadata">

**Author:** ![weixionglichina](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/weixionglichina/32/10650_2.png) [@weixionglichina](https://forum.inductiveautomation.com/u/weixionglichina)\
**Post date:** [May 25, 2023, 9:40am UTC](https://forum.inductiveautomation.com/t/how-to-escape-charactor-in-ignition-conf/72135/11 "2023-05-25T09:40:56Z")

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Hello Kevin,

It worked perfectly days ago, it's not working after we change password of share drive.  
New password is ^bE9Q$hSf430Th3R

I tried map it manually, it works!  
I checked logs and it prints account and password correctly.  
With new password it maps drive successfully but has no access to share folders, do you know what's going on, how do I handle this issue?

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<div class="post-metadata">

**Author:** ![lrose](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/lrose/32/62724_2.png) [@lrose](https://forum.inductiveautomation.com/u/lrose)\
**Post date:** [May 25, 2023, 1:08pm UTC](https://forum.inductiveautomation.com/t/how-to-escape-charactor-in-ignition-conf/72135/12 "2023-05-25T13:08:25Z")

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I would redact that password if I were you. Probably not the sort of thing you want shared publicly. If you think you need the type of assistance where someone may need the password you should call support.

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<div class="post-metadata">

**Author:** ![weixionglichina](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/weixionglichina/32/10650_2.png) [@weixionglichina](https://forum.inductiveautomation.com/u/weixionglichina)\
**Post date:** [May 25, 2023, 1:10pm UTC](https://forum.inductiveautomation.com/t/how-to-escape-charactor-in-ignition-conf/72135/13 "2023-05-25T13:10:19Z")

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> [@lrose](#):
>
> I would redact that password if I were you. Probably not the sort of thing you want shared publicly

No worries, I hide some charactors already

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<div class="post-metadata">

**Author:** ![bkarabinchak.psi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bkarabinchak.psi/32/83567_2.png) [@bkarabinchak.psi](https://forum.inductiveautomation.com/u/bkarabinchak.psi)\
**Post date:** [May 25, 2023, 2:58pm UTC](https://forum.inductiveautomation.com/t/how-to-escape-charactor-in-ignition-conf/72135/14 "2023-05-25T14:58:45Z")

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Did you change the password while the gateway was running? I have found that if a gateway mapped drive connection gets broken while it's running the only way to re-establish it is to restart the gateway (assuming you have the new password in the .conf).

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<div class="post-metadata">

**Author:** ![weixionglichina](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/weixionglichina/32/10650_2.png) [@weixionglichina](https://forum.inductiveautomation.com/u/weixionglichina)\
**Post date:** [May 26, 2023, 1:58am UTC](https://forum.inductiveautomation.com/t/how-to-escape-charactor-in-ignition-conf/72135/15 "2023-05-26T01:58:45Z")

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Yes, Stop then start couple times, I just don't know why it works on my local but not on server.  
I assume it will have access to folders if it maps successfully.

Any ideas?

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<div class="post-metadata">

**Author:** ![weixionglichina](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/weixionglichina/32/10650_2.png) [@weixionglichina](https://forum.inductiveautomation.com/u/weixionglichina)\
**Post date:** [May 26, 2023, 2:27am UTC](https://forum.inductiveautomation.com/t/how-to-escape-charactor-in-ignition-conf/72135/16 "2023-05-26T02:27:40Z")

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I restart server it doesn't work still, then I stoped and started ignition service it works finally.