# How to expand error level diagnostic logs

**URL:** <https://forum.inductiveautomation.com/t/how-to-expand-error-level-diagnostic-logs/38333>\
**Category:** Ignition\
**Created:** [September 2, 2020, 10:08pm UTC](https://forum.inductiveautomation.com/t/how-to-expand-error-level-diagnostic-logs/38333 "2020-09-02T22:08:23Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![m.sanders](https://avatars.discourse-cdn.com/v4/letter/m/df705f/32.png) [@m.sanders](https://forum.inductiveautomation.com/u/m.sanders)\
**Post date:** [September 2, 2020, 10:08pm UTC](https://forum.inductiveautomation.com/t/how-to-expand-error-level-diagnostic-logs/38333/1 "2020-09-02T22:08:23Z")

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This is probably a dumb question, but I can’t seem to find the answer.  
I’ve seen screenshots of people on their diagnostic logs page being able to expand the details on error messages, showing information like traceback. My diagnostic logs don’t seem to have these details, nothing that shows up in the log has any details to expand. Is there a setting that I need to change?

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [September 2, 2020, 10:14pm UTC](https://forum.inductiveautomation.com/t/how-to-expand-error-level-diagnostic-logs/38333/2 "2020-09-02T22:14:26Z")

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Some log messages just don’t have any stack trace associated with them.

When they do, there’s a little “+” on the far right:

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/b/1/b1198f181bc0e10614a874b233f1a0b1c8b81d49.png)

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<div class="post-metadata">

**Author:** ![m.sanders](https://avatars.discourse-cdn.com/v4/letter/m/df705f/32.png) [@m.sanders](https://forum.inductiveautomation.com/u/m.sanders)\
**Post date:** [September 2, 2020, 10:41pm UTC](https://forum.inductiveautomation.com/t/how-to-expand-error-level-diagnostic-logs/38333/3 "2020-09-02T22:41:19Z")

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I've never seen that "+" though on any of my logged items, while I've seen other people with seemingly the same error with a stack track.  
For example:

 ![Capture](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/7/d73c750ff3dd7f99e07b6e0e39b0d16adb753537.png)

> [@DatasourceAuditProfile messages in log](http://forum.inductiveautomation.com/t/datasourceauditprofile-messages-in-log/21411):
>
> After adding some gateway scripts and changing alarm configuration on some tags I noticed some “DatasourceAuditProfile” messages in the log. They appeared after I saved and published the project and did not re-occur overnight. The verbose messages seem to be pointing toward the “tag edit” action on the alarm configuration changes I was doing. Should I be concerned about these?

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [September 2, 2020, 10:42pm UTC](https://forum.inductiveautomation.com/t/how-to-expand-error-level-diagnostic-logs/38333/4 "2020-09-02T22:42:56Z")

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What browser are you using?

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<div class="post-metadata">

**Author:** ![m.sanders](https://avatars.discourse-cdn.com/v4/letter/m/df705f/32.png) [@m.sanders](https://forum.inductiveautomation.com/u/m.sanders)\
**Post date:** [September 2, 2020, 11:04pm UTC](https://forum.inductiveautomation.com/t/how-to-expand-error-level-diagnostic-logs/38333/5 "2020-09-02T23:04:07Z")

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I am using Google Chrome. I just checked Firefox as well and it doesn’t have the expand for the DatasourceAuditProfile error either.

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [September 2, 2020, 11:16pm UTC](https://forum.inductiveautomation.com/t/how-to-expand-error-level-diagnostic-logs/38333/6 "2020-09-02T23:16:58Z")

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I’m stumped. What version of Ignition? You might have to call support and let them poke around…

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<div class="post-metadata">

**Author:** ![m.sanders](https://avatars.discourse-cdn.com/v4/letter/m/df705f/32.png) [@m.sanders](https://forum.inductiveautomation.com/u/m.sanders)\
**Post date:** [September 2, 2020, 11:25pm UTC](https://forum.inductiveautomation.com/t/how-to-expand-error-level-diagnostic-logs/38333/7 "2020-09-02T23:25:00Z")

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I’m using 8.0.15. Sounds like a plan.

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**Author:** ![vipo](https://avatars.discourse-cdn.com/v4/letter/v/eada6e/32.png) [@vipo](https://forum.inductiveautomation.com/u/vipo)\
**Post date:** [February 3, 2023, 11:13pm UTC](https://forum.inductiveautomation.com/t/how-to-expand-error-level-diagnostic-logs/38333/8 "2023-02-03T23:13:01Z")

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I have this same issue. I used to be able to expand log errors, but now everything is gone. No + at any log entry.

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**Author:** ![avaughn](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/avaughn/32/38972_2.png) [@avaughn](https://forum.inductiveautomation.com/u/avaughn)\
**Post date:** [February 4, 2023, 1:00am UTC](https://forum.inductiveautomation.com/t/how-to-expand-error-level-diagnostic-logs/38333/9 "2023-02-04T01:00:38Z")

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I vaguely recall this happening with a corrupted log file. Although I’m not 100% sure I’m remembering correctly. The solution for that is to delete the system\_logs.idb file and let it get regenerated. Then you should be able to expand any new errors.

You may want to make a copy of the file system\_logs before deleting if the existing logs are important. Although you should also have the wrapper logs.

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<div class="post-metadata">

**Author:** ![vipo](https://avatars.discourse-cdn.com/v4/letter/v/eada6e/32.png) [@vipo](https://forum.inductiveautomation.com/u/vipo)\
**Post date:** [February 6, 2023, 9:00pm UTC](https://forum.inductiveautomation.com/t/how-to-expand-error-level-diagnostic-logs/38333/10 "2023-02-06T21:00:00Z")

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That solved the problem, thank you!.
