# How to send certain alarms to only 1 contact info for a given user? **URL:** \ **Category:** Ignition\ **Created:** [October 8, 2024, 3:29pm UTC](https://forum.inductiveautomation.com/t/how-to-send-certain-alarms-to-only-1-contact-info-for-a-given-user/96976 "2024-10-08T15:29:50Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![jbarry](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jbarry/32/68635_2.png) [@jbarry](https://forum.inductiveautomation.com/u/jbarry)\ **Post date:** [October 8, 2024, 3:29pm UTC](https://forum.inductiveautomation.com/t/how-to-send-certain-alarms-to-only-1-contact-info-for-a-given-user/96976/1 "2024-10-08T15:29:50Z")
I have a lot of users with two or three different email contact info's (work, personal, SMS re-route). I want to be able to only send an alarm to one of the contact info's for a given person. For example, during shift hours I want to send alarms to a users work email _and_ to their email that re-routes to SMS texts. But after shift hours, I only want to email their work email (no SMS text re-route emails). Can this be done? ---
**Author:** ![dkhayes117](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dkhayes117/32/68344_2.png) [@dkhayes117](https://forum.inductiveautomation.com/u/dkhayes117)\ **Post date:** [October 8, 2024, 3:36pm UTC](https://forum.inductiveautomation.com/t/how-to-send-certain-alarms-to-only-1-contact-info-for-a-given-user/96976/2 "2024-10-08T15:36:05Z")
Check out the [online manual](https://docs.inductiveautomation.com/docs/8.1/appendix/scripting-functions/system-user) and [www.inductiveuniversity.com](http://www.inductiveuniversity.com) for more in-depth information. On a high level, you want to utilize user schedules, which you will use to determine if a user is on-the-clock. Then you can use [alarm pipelines](https://inductiveuniversity.com/videos/alarm-pipeline-overview/7.7) to define further logic. ---
**Author:** ![jbarry](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jbarry/32/68635_2.png) [@jbarry](https://forum.inductiveautomation.com/u/jbarry)\ **Post date:** [October 8, 2024, 3:55pm UTC](https://forum.inductiveautomation.com/t/how-to-send-certain-alarms-to-only-1-contact-info-for-a-given-user/96976/3 "2024-10-08T15:55:06Z")
Appreciate the quick response! I think where I'm getting held up is how do I only send an alarm to one of the contact info's for a given user. The shift schedule, on-call roster, and alarm pipeline are all working but when the alarm gets sent, it goes to all 3 contact info emails for my test user. I want to be able to specify only of their contact info emails to receive the alarm based on factors like alarm type, time, etc. ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [October 8, 2024, 4:09pm UTC](https://forum.inductiveautomation.com/t/how-to-send-certain-alarms-to-only-1-contact-info-for-a-given-user/96976/4 "2024-10-08T16:09:35Z")
The tool to use here might be a calculated roster: > **[Notification Block | Ignition User Manual](https://www.docs.inductiveautomation.com/docs/8.1/ignition-modules/alarm-notification/alarm-notification-pipelines/pipeline-blocks/notification-block#calculated)** > > As the name suggests, the Notification block is responsible for sending notifications. Each notification block can target multiple notification profiles, which represents different methods of notification, but it will only notify the user on the... ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [October 8, 2024, 4:31pm UTC](https://forum.inductiveautomation.com/t/how-to-send-certain-alarms-to-only-1-contact-info-for-a-given-user/96976/5 "2024-10-08T16:31:13Z")
Yes, calculated roster is the only option other than creating multiple virtual users with only 1 address defined for each actual user. The email notification profile will always send an email to all of the email contacts it finds on the user. ---
**Author:** ![jbarry](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jbarry/32/68635_2.png) [@jbarry](https://forum.inductiveautomation.com/u/jbarry)\ **Post date:** [October 8, 2024, 4:32pm UTC](https://forum.inductiveautomation.com/t/how-to-send-certain-alarms-to-only-1-contact-info-for-a-given-user/96976/6 "2024-10-08T16:32:38Z")
Okay, thanks guys. Appreciate the help!